This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my 2013 Ford F150 three weeks ago, certified pre-owned from mountain view Ford in chattanooga, tn. While pulling out of my driveway this morning, the truck was engaged in 4X4H mode, (due to inclement weather) it started making a terrible popping noise that sounded like the front left tire was coming off as I was turning to the right. I pulled over and let the car idle for a while. I then kept driving and when going up a steep hill it started doing it again, so I pulled over at a gas station and the loud popping/banging noise happened again as I was turning left this time. It was so loud it startled the customers who were fueling their vehicles. Sounded like a piece of metal snapping in two. Is this related to NHTSA # 10058199" or Ford tsb 44964" I had to disengage the 4X4H and put my truck back in 4X2H a to make the noise stop. We had icy roads this morning, which is the reason I purchased a 4X4 to begin with.
The contact owns a 2013 Ford F-150. While driving at approximately 35 mph, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,637.
While making a left hand turn at approximately 15 miles an hour the power steering went out and I got a "power steering assist fault" warning. No prior warning of any problems that this might be about to happen. Fortunately one of my teenage daughters were not driving it. They would not have been able to make the turn. Took it to dealership and it was out of warranty due to mileage and not included in power-train warranty. And no recalls on this item, although through research I see there is one for the 2014 year model. The dealership has informed me that it will cost me 1800 dollars for the repair.
While driving I had an immediate loss of the power steering. It changed to manual steering without any warning. If I had been driving on the interstate or at a higher rate of speed I could have had a major accident. I see the Ford cars are recalled for this same issue. I also noticed the 2015 has a recall for steering issues. Apparently, the 2013 has issues also. This was a scary situation that is a huge safety risk. I couldn't drive the truck once I got it parked on the side of the road. I had to get it towed to the dealer for repair. Ford will charge us about $1500 to repair it.
I was driving down the road at 55 mph and without warning my steering wheel all of a sudden got very stiff and difficult to steer and immediately 2 messages came up on the dash reading "service advancetrac" and " electrical power assisted steering fault". as I panicked to changed lanes and get to the shoulder I was almost struck by another vehicle by the lag caused by the power steering failure. Turning became very exhausting and tedious just to change lanes or turn the tires. I tried starting and re-starting my truck, but to no avail. The day I got my truck towed home, I parked it and have not touched it since, for I fear my life will be in danger if I drive it in those conditions again. I am aware of other recalls of previous and later model years of my same vehicle from other owners with the same issues. If this hasnt been brought to the attention of Ford Motor Company, yet, I hope it does before some serious/fatal incidents occur, such as mine, becuase of this particular problem.
I was driving down freeway and went to exit and heard a sound with a warning light with advancetrac service and power steering default. I was unable to move my steering more than just a few inches left or right and stopped immediately. I had to get it towed to the dealership do to the steering was unable to function any longer.
Backing out of my garage I turned the steering wheel all the way to the left and the power steering made a noise and the advance trac warning and hill descent warning came on. As I continued to drive it each time the wheel needed to be turned to the left the same noise would occur and the steering wheel would resist turning. Soon the problem increased to be both directions and I took it to the shop and they disconnected something so there isn't any power steering. This could affect someone driving and cause them not to turn.
The contact owns a 2013 Ford F-150. The contact stated that while turning left, the power steering system light illuminated and the steering wheel became difficult to turn. The contact was able to restart the engine in order to regain normal steering function. The failure was experienced several times. The vehicle was taken to the dealer. The technician diagnosed that the steering shaft was faulty. As a result, the electronic power assist motor needed to be replaced. The vehicle was repaired. The manufacture advised that the VIN was not included in NHTSA campaign number: 14V316000 (steering). The failure mileage was 45,000.
Knocking in the steering wheel while driving on smooth roads, felt mostly during warmer temperatures above 80 degrees F. most noticeable above 95 degrees F when driving on flat roads that require no counter steering to maintain the lane. Taken it to Ford twice and have been told once that the knock could not be felt, second visit to a different dealer the service manager felt the problem but the front end technician stated it is normal road feel. Both front tires are wearing on the outer two treads as if the front end needed an alignment but both dealerships have checked the alignment stating it is good. Very concerned about the handling characteristics of this truck, the same high temperatures also cause the truck to be very sensitive the crosswinds and passing vehicles. Any malfunctioning steering problems should have the attention of the ntsb for safety concerns and certainly the consumer protection Agency that needs to protect people who purchase vehicles with full warranties but who's problems are being ignored by manufactures.
While driving my truck the power steering went out and the dash flashed power steering assist default. This happened 4 times that day and each time if I stopped and turned the truck off and restart it would be fine. This happened randomly. Took it to the dealer and they act like they know what is going on but refuse to tell me exactly what. The say the rack is out. The 2014 has a problem for this and is under a recall but the 2013 they are making me pay and my extended warranty is refusing to pay. Sounds like Ford know about this but are trying to cover it up. The dealer ship said it must be a big deal id they want the core back after replacing the rack.
The contact owns a 2013 Ford F-150. While driving approximately 20 mph and making a left turn, the vehicle made a grinding sound and became difficult to steer. In addition, the contact stated that the service advance trac warning indicator illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
Bad steering vibration when braking at highway speeds. Took vehicle to dealer and they indicated warped rotors that had to be machined back to proper surface - already!. vehicle is only a few months old, only approx. 15K miles. Have noticed online that others have had the same issue. This seems like a safety concern with Ford using sub-standard brake rotor materials. Additionally, the vehicle would drift to the left - dealer indicated alignment issue, but required $450 additional kit in order to allow for adjustment since it was already at peak of specs (vehicle has never had alignment since it was new, vehicle has never had an incident that would cause misalignment). Vehicle seems unsafe with these issues and now that the rotors are 'thinner' due to the resurfacing, the warping will likely occur more frequently until they (and other brake parts and/or suspension and steering parts) need to be replaced. This can lead to premature brake, component, suspension and steering systems wear and/or failure which should be a major safety concern. Ford would not warranty the alignment issue and extra cost nor replacement rotors but only resurface ('turn') the original rotors.
While driving on interstate 81 near dixie caverns, Virginia, while entering curve on interstate, the steering seemed to fail and would not turn. Impacted the guardrail and came to a stop. No other vehicles were involved. The system to alert 911 also failed. The horn honked for approximately one minute the side curtain airbags deployed. Truck was damaged on the entire passenger side. Inquired at dealership about steering problems with Ford and was told there were none.
The front end shakes and shimmies @ lower speeds, say less than 50mph from the time we received it. I gave it some time and @ 543 miles I took it in. The dealership determined it was the drive shaft, @ first it felt good, but it was my hoping it was the problem.so here we are, if they don't, how the [xxx] am I suppose to know.the dealership never mentioned they was an issue with the front end. After reading online of the problems with front ends I haven't been back.so here we are...... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving my month old brand new Ford 150 and completely loss power steering. Thank goodness I was going straight or I am sure that it would have been a lot worse. It is still in the shop they think the steering rack is gone and now I am driving a crappy Toyota Camry as a rental. So not happy I bought Ford because they had a great reputation and love the truck but this is unacceptable.
While driving at speeds around 40 mph the steering wheel has a rattle felt through it. It feels as though the electric power steering is giving feedback or the front shocks are loose. At speeds around 70 mph, this cannot be felt. Ford techs rotated and balanced tires, but that did not fix it. They mentioned that the new electric power steering system works based upon speed. This problem appears to be worse at low speeds and ok at higher speeds. There is definitely a problem that Ford needs to fix!
I experienced a knocking in the steering wheel when driving over small bumps.. it feels like something is loose in the steering. It is getting worse in hot weather. Dealer said it is normal.
A D V E R T I S E M E N T S
- Ooltewah, TN, USA