This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck was parked in the driveway. When I started it in the morning, the rear defrost light did not tun on after pressing the button, then the rear window shattered.
Heading East on hwy 18 at 55 mph between cobb and edmund wi, which is a very straight, smooth section of highway, I heard a very loud bang. I thought I must have lost a chunk of ice underneath the truck, but it was so loud, I was skeptical that was truly it. My rear window defrost light flickered on and off a few times during the drive, but I didn't notice until I got to work (about 8 miles later) that the rear window on the driver's side was completely shattered, but still intact with the frame. Immediately drove to the dealership where I was told they've heard of this, but there is no recall. I have a friend who owns a body shop and he suggested I cover the shattered glass with crash wrap, so I took it there and they did so. If I had a child in the back seat, they could have had hearing damage from the loud pop that occurred. I'm very upset that they are aware of the problem, which has persisted over 7 years according to research, and have done nothing to remedy the situation or provide compensation for repairs.
The windshield washer nozzle freezes shut. Fluid in the reeavor is ok and the lines going from the resevor to the nozzle is soft and not frozen. The fluid is protected to -35 and the temp was only -10. My friend has a 2014 F150 and it does the same. It's dangerous cause we can't clean the windshield. It happens if the veh is moving or not.
While the vehicle was stationary, I was unable to close the sunroof. The dealer diagnosed the plastic guide on track broke. After doing some research this appears to be very common for 2010-2014 F150. This needs to be addressed by Ford. Thank you.
Truck would turn over but not start, no fuel was making it to spark as fuse for fuel pump had melted into fuel box and damaged it. This is a faulty setup and needs to be address before someones life is taken or injured badly.
One of the 3 rear windows simply shattered for no reason. Ford will not stand behind this issue that im finding is much too common. Th vehicle was not moving in my driveway. It was noticed the morning before heading to work.
I have had rear window issues since I bought the truck. First was when the rear defrost/mirror defrost wasn't working. They replaced the window in 2014. Second time was in April of 2017. We had a heavy frost and I couldn't see out the back window or the side mirrors, so I turned on the defrost. About ten minutes later I was driving down the highway and heard what sounded like a gunshot. I immediately started looking around thinking someone shot at me. I didn't realize right away due to the rear headrest covering a large portion of the window, that the drivers side stationary section of the back window had exploded. The glass stayed intact, however tiny slivers of glass fell onto my daughters car seat which was in front of this window. Ford did replace the window, reluctantly and I paid an insurance deductible, even though the internet is full of people having the same problem. I recently went to turn on my rear defrost again, and found the same issue as the first problem, where the defrost wont work and the likely fix is replacing the rear window. This will be the fourth window in four years. Is this something I should expect to do like oil changes and tires" this is ridiculous. The exploding window can really be an issue. Someone may panic and think its a gunshot, and cause an accident or if someone was sitting there, they could get glass slivers on them. This appears to have been a known issue for years with these windows. Why haven't they been forced to redesign it"
Radio stops working causing the hands free phone, clock, and everything on the microsoft sync control panel to stop working. First time the vehicle was moving. The second time it was stationary. Dealer suggested disconnecting the battery to reset everything which worked for about a week then continues to do the same thing.
My 2013 Ford F150 3.7L 66,000 miles has an ongoing brake/rotor problem. I started having the problems at about 36,000 miles. Finally replaced the rotors/brakes at 46,000 now the rotors are warping again after only 20,000 miles. The front end has a vibration in it, even when not braking. The recall issued was limited to the 3.5L engine. From my internet research this recalled should be extended to other models.
Now the second time in and the truck doesn't even have 50K miles on it. Truck would turn over but not start and left my wife and kids stranded in a parking lot where I had to go get them. It's hot as heck in June/July in Texas so I know it isn't a cold weather start thing. Researching online we are not the only ones with this problem. Eventually leaving it there and messing with the key and ignition switch I'm assuming it started after a few hours. The truck was not over heated.
Made a turn at an intersection with my kids and my F150 ecoboost lost power. I thought we were gonna get hit. I have had my 2013 F150 into the local Ford dealership 3 times for this issue. They tell me to drive it they are waiting for a new computer program from Ford. Engine lite has been on for a month or more. Dealership keeps giving it back. Waiting on program. Vehicle I feel is not safe.
"takata recall" my Ford F150 truck 2013 was purchased in 2014 brand new. In 2017 January I had the sparks plugs changed and now again in April 2017 my mechanic has said that the sparks plug needs to be changed. I believe and gathering from what my mechanics is saying there is a problem with the coil? which is why the sparks plug in black for the second time. This all started from a problem with the brakes the tried flushing the breaks and same thing than they looked into the engine and changed the sparks plug (Jan) now in April same issue. Need help this is costing me money.
The headliner is coming down right in front of driver and passenger. It will eventually drop enough to block the drivers view. It was a small amount as 1st and know it's about 2 1/2" down on both sides. The truck has only 34K on it and is garage keep most of the time. Dealer will only assist making me pay 1/3 of the cost to replace it. This in my option it a defect in materials and workmen ship. I think is should be a fix by Ford and dealer not the customer.
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; power steering has been replaced once before, front axles and bearings replaced. As well as, ac problems. When the first issues arose, I was told by service tech at dealership I needed a new engine, (later he completely denied telling me this) instead they fixed some things and gave it back to me. Problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 78,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road.
My moon roof does not close all the way. When googled there are thousand of hits with the same complaint. Also people complain about the glass shattering. The vehicle was in motion and this appears to be a manufactures defect.
My passanger side of rear window just shattered and scared my 11 year old daughter and I. it was about 23F in dover, nh at 10:50am I used the remote starter to start the truck before heading out with my daughter. The truck ran in the driveway for about 5 minutes. We both got in the truck and I started to slowly back down the driveway when we heard a very loud bang just as I was backing into the street. When I looked back I saw the passanger of the back window shattered. I came inside and researched what I needed to do to have this fixed, I saw hundreds of posts of the same thing happening to others. This is clearly a defect that Ford is not taking care of! the truck is a 2013 F150 supercab with 26K miles it has the sliding glass window with defrost.
My defroster was turned on this morning. I got in my vehicle 10 minutes later and the rear window shattered into a spider web crack. I looked online and have over 32 pages of people complaints on the same issue. Insurance company and warranty will not be covered.
A D V E R T I S E M E N T S
- Minooka, IL, USA