This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the highway at approximately 70 mph, with my child in the car, the vehicle suddenly shifted into first gear causing the wheels to skid and the vehicle to stop in moving traffic. Luckily, I was able to get to the side for safety, but this could have been so much worse. When I called dealership they stated there was no recalls for this problem. Also, the vehicle is now in need of repair, I would presume as a result of the engine being shifted into 1st gear while traveling at highway speeds.
I believe the power train is defaulting. It is available for someone to look at if they come to us, as it is not drivable. The safety of my family and other drivers on the road is at high risk, as the truck shuts off while driving at any given moment without warning. The problem has been ongoing ever since we had the transmission software recall issue, "fixed." We have taken the truck back to the Ford manufacturer, Airport Ford in Florence, Kentucky, twice, with no help of getting the issue resolved. The wrench light came on before the problem started. We looked into that by taking it to Airport Ford in florence Kentucky. The issue is still ongoing and we are currently no longer driving the vehicle as it will no longer stay running. This has been going on since we had the truck fixed due to a recall notice we received in 2019 or 2020. I would love to keep the truck and have the issue resolved as it is the only vehicle we own.
Diagnosed by local goodyear service. The leadframe on transmission need replacing. Truck randomly shuts off, shifts wrong & dash lights are weird. Ford dealer says not a recall & truck is too old for extended warranty. Ford customer service says the same. And this isnt a safely issue?! Dealer says $700+ to fix. Just spent nearly $1800 to fix a broken leaf spring - in the middle layer of the spring - & truck has never been overloaded - Ford Company would not tell me if that had a recall because it was not diagnosed by dealer. It was rubbing on 1 of new tires good thing we did not have a blowout!
My speakers when they were working would make a ear piercing static output that would last a few seconds. It was very dangerous while I was driving bc it would scar me enough to jump. After about the 5th time, the speakers and radio no longer worked.
The defective part is the Transmission molded leadframe, their was a recall issued on Truck which I was not told until the problem occurred when I drivinh the truck I have taken truck in and told them the issue on the Transmission which I looked up and found the recall we contacted Ford Motor Company back in March 2023 and was told a letter would be sent to me for this recall to be done which I never received I contacted them again after I was told it would take 6 weeks to receive letter for the repair and was told the recall expired, this recall should of been fixed before truck was sold to me, I have tried to get this resolved it is not safe to drive the truck without this part being replaced, the engine light came on I took it in to Ford and had it checked and was told a recall was on the truck, it wasn't repaired and nothing has been resolved. Now they have said it would cost me $2000 to be replaced which was suppose to be replaced with the recall.
- Aylett, VA, USA
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My truck will randomly start driving in third gear or shift to third gear while driving and stick. It will also hard shift from third to fourth. There have been few instances where it downshifted to first gear.
On my way to work I turned on the rear defrost and heard a loud bang after 15 minutes. I pulled over to see what had happened and the read driver side windshield pain had shattered. it remained in the laminate but I got a replacement quote and its almost $1000 dollars. After doing research this is a major problem with the defrost mechanism on these trucks with no known fix. I'm glad it stayed in take but the glass is continuously cracking as I drive and i cannot get the repair done until Thursday and the dealer said they can do nothing except replace the glass and hope it doesn't happen again.
My truck will downshift to 1st gear while driving and sometimes starts or sticks in 3rd gear. I have called dealership but they say my truck isn-??t in recall. This has happened numerous times to the point it-??s not safe to drive. I-??ve had it towed already.
Vehicle down shifts on its own at various speeds causing a major jerk in the vehicle. ACcording to dealer this is called lead transmission which sounds like Ford is aware of issue but isn't doing anything about it. Vehicle accelerates rapidly from stop or idle on its own. Instrument panel goes dead except RPM guage.
The wrench came on speedometer wasn't working acted like it wasn't shifting correctly turn signals wouldn't turn off after completing a turn and fuel mileage wasn't working looked in owners manuel found it says power train malfunction/reduced power contact authorized dealership as soon as possible
I'm not sure if it's the cruze control or just the the accelerator that is causing the problem. I'm driving along and then the truck kicks into high speed almost throwing me off the road. At times it's slow then it kicks in. Very scary.
My truck randomly downshifts while driving. I took my truck to fix a downshifting recall that should have taken care of this dangerous problem and it has yet to be resolved. I called corporate Ford and a local Ford dealer and was told I needed to pay $140 fee in order for my car to be checked considering the recall apparently was taken care of. In the system it shows it was taken care of but there is clearly a problem if the truck is doing exactly what the recall was supposed to prevent. This is our daily vehicle and it frightens my wife to drive it. This happens on a daily occasion.
Ford Motor Corp not repairing warranty part under Field Service Action Number:19N01. Ford customer care [XXX] does nothing to rectify problem. Ford case #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Warning lights and issues: 1.) ABS WARNING LIGHT ON 2.) Service advancetrac light on 3.) wrench light shows up and miles gauge stops working 4.) truck is driving strangely gets stuck and kicks when speed up 5.) Truck RPM gauge goes crazy and truk tries to speed up by itself
A D V E R T I S E M E N T S
- Blacklick, OH, USA