This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated that while driving 45 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle the next day. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump module and the fuel pump needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that the fuel pump module and the fuel pump needed to be replaced. The dealer also diagnosed that the fuse box needed to be relocated to prevent fuse #27 from burning due to the engine heat. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 105,000.
The contact owns a 2013 Ford F-150. While the vehicle was parked in the driveway of the contact's residence, it failed to start. The vehicle was towed to lithia springs Ford (870 thornton rd, lithia springs, ga 30122, (770) 941-9000) where it was diagnosed that the fuel pump relay failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 137,100.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle failed to start. After raising the hood and looking in the fuse panel under the hood, the contact noticed that the fuel pump relay fuse showed signs of melting. The vehicle was taken to Ford square of mt. Vernon (1501 broadway St, mt vernon, il 62864, (618) 242-8600) where it was diagnosed that the fuse needed to be relocated. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 66,800.
The contact owns a 2013 Ford F-150. While driving various speeds, the vehicle stalled without warning. The contact restarted the vehicle and was able to drive home. Upon reaching home, the vehicle would not restart after numerous attempts. The vehicle was towed to gulf coast Ford (3000 state highway 288, angleton, Texas 77515, (713) 422-7200) where it was diagnosed that the fuel pump fuse within the fuse box melted. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: Cas-16321706. In addition, the contact referenced tsb number: 15-0137 as a potential cause of the failure. The failure mileage was 82,596. Updated 12/20/18
The contact owns a 2013 Ford F-150. The contact stated that the vehicle failed to start without warning. The vehicle was towed to family Ford (30 NJ-183, netcong, NJ) where it was diagnosed that the fuse that connected to the fuel pump failed and needed to be rewired. The manufacturer was notified and transferred the contact to NHTSA. The failure mileage was 38,000.
- Flanders, NJ, USA
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The contact owns a 2013 Ford F-150. While driving approximately 45 mph, the vehicle lost power and shut off. The service engine indicator illuminated. The vehicle was pulled over to the side of the road and towed to the dealer (joe cooper Ford, tulsa, ok, 918-346-6500) where it was diagnosed that the fuse that controlled the fuel pump burned up. A manufacturer-issued fuse relocation kit was installed to repair the failure. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 56,000.
I was driving in heavy traffic, on a downtown street, when the truck suddenly cut off, loosing some braking and steering. The truck would not restart. I pushed it out of the travel lanes and had it towed to my Ford dealer. The dealer finds a burnt fuse receptacle for the electric fuel pump. Then I discover they have known about this problem, created a repair kit, but failed to notify owners this is happening. I wonder, if the fuel pump wiring is getting hot enough to melt the fuse holder, but not blowing the fuse, doesn't this cause a problem, why isn't the fuse blowing?. it really looks like a faulty design and needs to be corrected before someone gets hurt, from failing to be able to control the vehicle without power, or the reason the fuse is getting hot, shows up and starts melting the wiring to the fuel pump. Please look into this, it needs to be recalled to fix this faulty design or at least contact the owners so they could have it fixed before this happens. Fords fix was to reroute the circuit to another style fuse, so they know, the original design will not carry this circuit.
A D V E R T I S E M E N T S
- Tracy, CA, USA