This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When traveling on road and want to speed up to get on freeway, change lanes, or simple speed up I lose power shift and it goes from 6 to 4 or 3 in gears and I can't accelerate which has almost caused many accidents. The check engine signal will only blink right when it's happening and loose speed and the AC air flow will get warm until it corrects itself after I either slow down or shut truck off completely. But always happens when you accelerate at any time.
My truck will downshift on its own, i.e., I-??m doing 65 mph on the highway in 6th gear and it will suddenly downshift to 1st, 2nd or 3rd gear, causing my back tires to spin out, I almost lose control of the truck and I lose speed quickly when other vehicles all around me are still doing 65 mph or more. The truck has also failed to shift out of first gear at all, the speedometer needle does not move at all and the truck will not shift up when I-??m trying to accelerate. This is a danger to me and to all drivers around me. Ford is aware of this problem, the issue is a faulty lead frame assembly and it needs to be replaced. They issued a recall that called for a PCM reprogramming - a reprogramming of the PCM module was supposedly going to fix the issue with a faulty lead frame assembly! Crazy, it clearly did not as I had the PCM reprogrammed and the truck is still acting crazy due to the faulty lead frame assembly that Ford refuses to replace at their expense. It-??s a $200 part!!
The vehicle randomly shifts to first gear while driving at 30-45 MPH. The behavior is dangerous - in one case it caused me to lose control of my vehicle; in another, I was nearly rear ended. I was then forced to stop driving until I could have the car repaired. I paid to have the lead frame fixed. I-??m told there was an extended warranty issued by Ford for this issue; however, because I drive my vehicle less frequently, I was months removed from the 10-year extended warranty threshold. For an issue as dangerous as this (and from my understanding is one that occurs somewhat frequently), I-??m surprised a recall wasn-??t issued!
The truck is unexpectedly downshifting to first exactly as the safety recall states.at this This happened while my son was driving the truck the attached picture shows the errors on the dash at the time and also the speedometer read zero when the truck was in motion. Tooele ford claims the safety recall was completed, however nhtsa website states it is an unresolved recall. Tooele ford and ford customer service refused to remedy the situation.
truck speedometer goes to 0. Slows down abruptly. Rpm goes way up. Was going from 45 to less than 10mph in a matter of seconds. Feels like the transmission automatically downshifts to a lower gear. Very dangerous. Seems to be quite a few of these incidents on you tube. Truck only has 11600 miles on it.
- Midlothian, VA, USA
Search CarComplaints.com for these popular complaint phrases...
I was driving on the highway going 70MPH in 6th gear. Myself, my wife, and my 6th month old son were on our way to a doctors appointment when in the middle lane on the highway my truck decided to completely downshift into 1st gear. With doing so my truck locked up and I lost control of the vehicle almost colliding with a semi. I was very lucky to not have wrecked and got onto the shoulder safely where I had no power to my vehicle. I got it towed to a dealership and after paying out of pocket for a diagnostic they found that my truck had a recall with the oss sensor on the transmission witch caused significant engine and transmission damage resulting in $18,000 to fix. Apparently the warranty expires 10 years or 150k miles which my truck has surpassed both. I wasn-??t warned about any recall or found any recall there was no damage or signs of damage to the truck prior to this incident.
My 2013 F150 downshifted abruptly from 5th to 1st gear going 55. This caused me to stop dangerously and abruptly. It then got stuck in 1st gear. I turned off truck and restarted and it was stuck in 3rd gear. I did have a check engine light read which were codes: P0720/p0721/p0720 pointing to the output shaft speed sensor. I had Ford dealership TSB performed in 2020 to reprogram PCM to prevent this from happening, wrench icon showed a long with airbag light and dashboard quit working all except RPM gauge. The first time this abrupt downshift occurred was today February 21, 2024. Seems like a very dangerous safety issue and the dealership has no regards to it and said they are booked out and it would be $150 to look into it.
While in motion, the wrench on the dash lights up and the truck downshifts. It matches the description that goes with the recall for the speed sensor and the truck being reprogrammed. The symptoms, the truck info, the assembly plant and date all fit the recall but it's not on the recall list.
Component or system failure or malfunction: Delayed or no gear shifting. Transmission sudden downshift at low and high speeds, and failure to shift into lower or higher gear at takeoff, and/or while in motion. Safety risk: Sudden downshift at high speed caused stability and control issue at highway speed. The problem has been reproduced by owner and discussed with dealer by phone. The vehicle has not yet been inspected by manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem appeared prior to the failure. A large wrench display appeared on dash at the moment of failure and reoccurs with each failure. Some dash displays zero out and/or disappear. The speedometer drops to zero and fails thereafter to register. Transmission shifting becomes random and sudden or fails entirely. Manuals shifting is sometimes possible and other times not possible. Manual shifting all the way to gear 3, followed by a mild acceleration occasionally causes the speedometer to resume function. Subsequent switching to automatic shift is then possible and automatic shifting functions initially or for varied lengths of time. ?Failure produces OBD code P0720 related to workings and overall condition of the output speed sensor circuit.
We are having downshifting issues and the speed is randomly changing. The truck came to a stop while still driving. The speedometer doesn-??t reflect accurate to the truck speed.
My 2013 Ford F-150 recently began experiencing transmission shifting problems. As I accelerated from a dead stop, the transmission would not shift out of first gear. The only short term remedy was to pull over to the side of the road, turn off the ignition, wait for 60 seconds and restart the engine. This worked sometimes, sometimes not. I understand there had been a 2011 thru 2013 Ford F-150 transmission recall in 2019 for identical circumstances. I submitted my VIN to check on whether it had been recalled, only to find it was not among those listed, even though the faulty shifting circumstances were identical to descriptions in the 2019 recall matter. A visit to the local Ford dealership left me without an answer, as I was told they currently had no transmission mechanic. Out of an abundance of caution, I took the truck to a local transmission repair service with a description of my problem and request for an evaluation. The service request resulted in confirmation of a faulty speed sensor, which yielded a fault code of PO722-00 (Output Shaft Speed Sensor Circuit No Signal). The Lead Frame was replaced as a result. Again, I believe my circumstances were identical to those being reported by other 2011 to 2013 Ford F-150 truck owners, on or before the 2019 recall, yet my VIN did not match the recall order. I'm sending along this description of my circumstance, requesting consideration for inclusion of my VIN as part of the 2019 recall of 2011-2013 Ford F-150 with this faulty Speed Sensor/ Lead Frame issue.
As you are driving the vehicle will randomly down shift into first gear, causing the vehicle to potentially slam into first while in mid drive almost as if you hit a wall, this causes the vehicle to lose any information on the dash including speedometer. There are no warning lamps on prior to incident. Took it to a dealer to have it diagnosed and diagnosis was recorded as Transmission speed sensor which was common for recalls recently. Uncertain, how or when it started happening there was an elderly couple who owned the vehicle before me. This incident occurs frequently but not all the time.
What-??s driving and all the stiff on the instrument panel stop working and down shifted in to first gear got a six speed transmission in it was going 55 sometimes it goes faster by it-??s self just started out of nowhere
Complaint: Speedometer is not working, loss of function of speedometer while driving and Downshifting of the gear. The instrumental cluster showed a maintenance warning while driving in which will cause the speedometer to stop working. When trying to drive the vehicle on a stop position, there is a delay on the acceleration. Vehicle feels like it's on 2nd or 3rd gear. This may lead to loss of control on vehicle. I brought my vehicle to Ford service, I had them do a diagnose on my vehicle. The only issue they're able to find is the cooling system leak and rotor/brake pad replacement in which I ended up costing $3700. Knowing this would resolve the main issue. They had my truck for a month and after 24 hours of receiving my vehicle the main issue showed up and can't use it again due to safety issue. I believe the issue of my vehicle is part of 2013 Ford F-150 recall, but my vehicle has not received a recall. I believe this is the issue my vehicle experiencing below. recall no: 19V433000 recall no: 19V075000 How come Ford Service did not know about my vehicle issue when it is the 2013 Ford F150 Recall Problem. But they let me spend big bucks for nothing and still not to be able to use my vehicle until now.
I-??ve went though 8 wheel bearings in the last 6 months on the drivers side tire alone. I-??ve had to replace brake hoses every few weeks and I-??ve had to take it to two different dealerships. Also it keep downshift from 6 gear to first with no warning. I-??m afraid it-??s gonna cause me to wreck.
Driving normal and then sudden down shift while driving on the freeway Had the software update and it-??s still doing the same thing. Was told the lead frame needs replacement. Ford has so many issues with the parts they are back ordered and I am now moving past the extended 10 year / 150,000 mile warranty. I can-??t drive and have no idea when or if parts will be available.
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
My 2013 Ford F150 has been throwing wrench light while downshifting automatically. for months. Then I lose my speedometer and the airbag light illuminates. I also have had random downshifting that causes a lock up in the back end (basically giving the feeling of slamming on the breaks). I took my vehicle in to Ford dealership on 12/8/22 and they did states that it was part of the 19N01 lead frame recall. My truck was at around 104,000 miles. I have called multiple times with no luck on when part will be available. I have no other vehicle to drive and ford has not offered any type of resolution. After having the rear end lock up multiple times I am concerned to continue driving the vehicle. I am also very concerned with what kind of other damage all this erratic downshifting is doing to my vehicle, especially the automatic transmission.
A D V E R T I S E M E N T S
- Houston, TX, USA