This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We own a Ford F-150 3.5 L ecoboost V-6 king ranch pickup truck. Truck was purchased in 2014 new. Have serious concerns as the vehicle has so many current issues. From day one of purchase and while still in the dealership parking lot, upon start up there was a very loud clattering sound. Sales rep said it was because it was cold and it had been sitting. Purchased vehicle, had problems immediately with dangerous lag in acceleration (which we still do), an average of 12 mpg if we were lucky and very serious engine misfires with major decrease in power accompanied by sputtering whole vehicle shuddering while trying to merge on the highway or with hard acceleration. Very dangerous, especially if in the fast lane, which we were. We started to limp over several lanes of traffic to the shoulder and the truck regained power. Many misfires like this, all explained to the Ford service tech and verified on the trucks computer. So many in fact it was necessary to replace all spark plugs at less than 57K miles. We just picked our truck up today, Feb 18th, 2020, after it was in the shop again, this time for 12 days, to fix this misfire problem again and numerous other issues with the front hubs staying locked in 4 wd while in 2 wheel drive and switching in and out, timing chain replaced, and the ecoboost turbo tubes replaced as they were cracked, iwe replaced, and left front actuator. Also about 3 weeks ago it had transfer case motor replaced as well as numerous switches, all which did not correct the problems. My husband and I decided to take it on the highway to see if the lag misfire problem was fixed. When he hit the gas there was a screechy sound from the top of the engine, power seriously decreased once again on the highway and the check engine light was back on. I sent an email to Ford and auffenberg Ford in ref to these continuing problems.
Throttle body failed 12/4/17 leading to engine power loss at highway speed. Engine light and wrench warning display appeared. Could not accelerate. Was able to coast to shoulder safely. Restarting the vehicle, it immediately went to limp mode. Vehicle was towed to dealership (apple Ford, shakopee mn). TB was replaced by dealership service center. On 1/22/2020, the vehicle again lost power on highway and warning lights came on. Again, was able to coast to shoulder and exit the freeway in limp mode and get to nearby dealership (wold motors, jordan mn). Determined that the throttle body again failed, was replaced. Two failures with the same part in such a short period of time indicates a clear defect. Vehicle losing power due to this equipment failure to a very unsafe situation and could cause an accident and risk.
1. engine doesn't run smooth at highway speed.. 2. powertrain, transmission - received a recall 19V-075 for software update notice 6/25/2019. Took the F150 to gateway Ford dealership for the update. The next time tried to accelerate (8/16/19) the transmission shifter eradicable the dash icons flashed and the pickup stalled as to be in low gear, I shut off the ignition after pulling to the side of the road, restarted it after a bit and continued on my way. This has happened again, not sure of dates. As I was traveling out of South Dakota I contacted gateway, they said to take the pickup to another Ford dealership and they would fix it. Took it to auto nation Ford in corpus christi, tx. They wouldn't fix it. They said the update wad already done. The pickup drove and worked good prior to the recall update and now it will shift radically and dash icon flashing when accelerating rapidly. In addition the drivers seat is wearing out. It should rear better than that. The pickup only has 90,178 miles on it and should last me longer than that. One more issue. The positive battery post continually corrodes. I've cleaned it many times and still corrodes. Please have someone address these issues on my F150. I think there should be no cost to me per your advertising on tv. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light illuminated and the vehicle failed to respond with accelerator pedal depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the wheel speed sensor needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 140,000.
The contact owns a 2013 Ford F-150. While driving 80 mph, the vehicle downshifted on its own without warning. The vehicle was towed to the contact's residence and then to luther family Ford (located at 3302 36th St S, fargo, nd 58104, (701) 282-2350) where it was diagnosed that unknown engine components needed to be replaced. The VIN was included in NHTSA campaign number: 19V075000 (power train). The contact stated that the recall repair was completed in June of 2019. The vehicle was not repaired for the recent failure. The contact was unable to communicate with the manufacturer about the failure. The failure mileage was 128,073.
- Moorhead, MN, USA
Search CarComplaints.com for these popular complaint phrases...
I regularly have my truck serviced.. today my engine light came on with no warning. It sent a message to put vehicle in park. It was towed to my home. It will not let me shift to drive with an uncontrollable vibration. It did almost the same thing when it was recalled. I have always paud my payments on time... had it servuced accordingly. Mt truck has given me more problems than I deserve. We were on tge main highway when this happened thank god no one was coming behind me it would have been a bad accident...help [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Truck being driven apx 55 mph and no change from me truck has sudden slowdown with speedometer drop to 40S then recovers as truck speeds up on it's own. Same day as trying to park, in drive, pressing on gas engine revs but does not move. Today (7 days later) accelerating from stop transmission sticks in low gear. Has had powertrain recall applied.
The end of last may, pulling our camper up the raton pass, in a construction zone and a foggy sleet storm the mil illuminated, the engine died and we were barely able to negotiate our way back to the shoulder, after just having merged into the left lane. We were able to restart the truck and it died a couple more times along the way so we took it to xit Ford in dalhart tx. The tech there found a bunch of codes stored in the PCM, cleared them and sent us on our way and the drive back to dallas was uneventful. After we got home, the wife was driving her truck on the freeway and it died on her on 3 different occasions, so I took it to North central Ford, since they had done a PCM recall re-flash (19V-075) on it prior to leaving for our trip. They told us there was an even newer re-flash and the preformed that and it seemed to settle down. With the recent cold snap we have had, the truck has started to exhibit a "a crank no-start" symptom and with a little research I came across "tsb 15-0137" which fits all of our symptoms to a tee. This is a very dangerous situation... having your truck die on you, while pulling a trailer, up an almost 8000 foot pass, in a storm... it is a wonder we were not killed! the tsb was published September 2, 2015 and covers F150 model years 2009 - 2014. I believe Ford should issue a recall for this, there are many people on the internet complaining about having the same issue and I would not have found the cure without them. The issue is caused by the fuel pump control module fuse not having contacts large enough to carry the current required, getting hot and melting in the fuse box. The remedy listed in the tsb is a new fuse with contacts at least 10 times larger. When I checked our truck fuse 27 was indeed melted and I ordered el3Z-14293-a as specified in the tsb. I am also surprised that neither dealership seemed to know about the tsb.
I have a F150 4-wheel eco boost V6. I recently had my vehicle in for an oil change and at that time decided to have the recall done for the software update. The next few days I noticed that there was some hesitation with the gears shifting and the transmission at times would drop. I contacted the dealership to bring my truck back in at that time they could not find anything wrong but an oil pressure sensor. Some days later I was driving on the feeder road getting ready to enter the highway. As soon as I entered my speedometer stop working and the transmission dropped into 1st gear. There was a car behind me that almost collided with my truck. My family was in the car at the time and this could have been a serious accident. The next day I brought my truck back into the dealership and they did a quick diagnosis. They stated that I had transmission issues and that I needed to look into getting another vehicle through them and trading my truck out. I was upset by the response so I took my vehicle to a local transmission shop where they thoroughly inspected the truck. The findings were that the oss sensor was faulty and it pull up a P0270 code. The shop advised me that this was a warranty and safety issue and that I immediately take it back to the dealership to have it repaired. When I return to the dealership they at that time acknowledge that it was a warranty issue and could be fix, but they could not even look at it for 2-weeks and would not even provide a loaner after stating my safety concerns. I then contact Ford Motor Company and they could not assist until the dealership looked at my truck. I did state to them the time issue at the dealership but was told they have no control over what they do. I'm stuck with driving a unsafe vehicle for an issue outside of my control and no one at Ford is taking the matter seriously. This could cause a fatal or severe injury.
The contact owns a 2013 Ford F-150. While the vehicle was parked on a down hill driveway, it began to roll backwards. The gear was shifted into park, but the parking brake was not applied. There were no warning indicators illuminated. The contact was able to stop the vehicle by depressing the brake pedal. On a different occasion, while driving 50 mph, the check engine warning indicator illuminated and the vehicle began to shake forcefully. The contact depressed the accelerator pedal, but the vehicle failed to exceed 50 mph. The contact was able to park on the side of the road for thirty minutes before restarting the vehicle and continuing to drive with no failure. The contact opened the hood and noticed that the radiator was covered in oil. The vehicle was taken to rod baker Ford sales Inc. (located at 16101 S Lincoln hwy, plainfield, il 60586, (815) 436-5681), but was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 104,219.
I recently had my truck serviced for the reprogramming of a transmission concern. The next day my engine light came on and it will not run higher than 1st gear. The dealership was not helpful at all. They could not look at my car for another two weeks.
Upon trying to pass or accelerate my truck, it loss power and boggle down check engine lights are on. Leaving my house three blocks away from my distanation
Travelling in 30-35mph zone when all power drops - the dash screen lit up orange with the wrench icon, engine light came on, throttle response was lost which made the truck slow down. I veered over into the turn lane as the truck came to a stop. When it stopped, it was idling very roughly. The throttle was barely responsive... I could only inch forward (even if I floored it), but that's about it. I shut the truck off, waited 10 seconds, turned it back on, and all was well. This has happened 3 times in 3 weeks. I would not want to be on the highway when this happens.
The contact owns a 2013 Ford F-150. While driving 10 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact heard a loud, abnormal noise when trying to accelerate more than 10 mph. The contact also stated that the power train fault warning indicator was illuminated and the transmission temperature was between 180 to 190 degrees. Also, on another occasion, the vehicle began to hesitate and turned off while driving. The vehicle was unable to be driven. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not contacted. The VIN was included in NHTSA campaign number: 19V075000 (power train). The failure mileage was 102,000.
While driving a wrench and check engine light comes on, the car decelerates and will not respond to accelerator. Come to stop with engine shuddering. Checked engine code as P2112. Operating on flat surface street at 45 mph
While accelerating quickly, but not so much as to spin the tires, the vehicle started "bucking". I was doing about 35-40 when it got pretty bad. The engine felt as if it was stopping and starting very quickly. It was actually pretty hard to control and it causes the truck to not allow me to accelerate onto the highway or even reach highway speeds. The check engine light started flashing and did not stop flashing for about 2 minutes. The truck would also not let me accelerate for that amount of time either.
My 2013 F150 platinum died on me while driving, and would not start back up. I had it diagnosed by david stanley Ford in midwest city and found out that I needed to have a fuse relocation kit put in to fix my engine failure. I researched what that was, and found out that the factory installed MINIfuse running the fuel pump cannot handle the amount of current going through it, and overtime it melts the fuse box itself, instead of blowing the fuse, which causes complete engine failure. It is such a commonly known issue that Ford has even issued a tsb explaining how to fix and install this problem with the above mentioned kit. Why I am complaining is because this issue that causes dangerous engine failure while driving and which leaves the owner stranded, is not a recall when even Ford knows that it is a factory installed malfunction. It is 100% a safety issue for not only those driving 2009-2014 Ford vehicles where this issue has been known to occur, but also for everyone else on the road when your Ford vehicle dies while driving down the road or highway.
The contact owns a 2013 Ford F-150. While driving various speeds and turning the steering wheel, an abnormal clicking noise was heard. Also, when the vehicle was turned off, there was an abnormal noise coming from the engine. The vehicle was taken to prime Ford saco (857 portland rd, saco, me 04072, (207) 282-0300) where it was diagnosed that the water pump and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,480.
A D V E R T I S E M E N T S
- Collinsville, IL, USA