This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine shifted down one gear in the middle of the road while during normally. Almost caused me to loose control of vehicle. This had happen 3 or 4 times. Engine also gets -??stuck-?? in 1st gear until electronic error message comes on dash. Then dash goes blank and then it runs fine. Requires me to restart the engine to fix the issue, however it happens 9/10 times while driving.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the transmission unintendedly downshifted into first gear. The check engine warning light was illuminated. The contact pulled over, turned off, and restarted the vehicle, but the transmission failed to shift above third gear while driving. The contact turned off and restarted the vehicle again, and the failure was corrected. The vehicle was taken to the dealer, where the contact was informed that the mileage had exceeded an unstated Warranty Coverage. The vehicle was then taken to an independent mechanic, who determined that the lead frame needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 192,000.
When traveling on road and want to speed up to get on freeway, change lanes, or simple speed up I lose power shift and it goes from 6 to 4 or 3 in gears and I can't accelerate which has almost caused many accidents. The check engine signal will only blink right when it's happening and loose speed and the AC air flow will get warm until it corrects itself after I either slow down or shut truck off completely. But always happens when you accelerate at any time.
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle downshifted to 1st gear and made an abnormal clunking sound. The speedometer was at ZERO (0). The check engine warning light and several unknown warning lights were illuminated. The contact pulled to the side of the road. The contact turned off and restarted the vehicle. The contact was able to drive to the residence. The contact who is an auto technician diagnosed the vehicle and determined that the output speed sensor had failed. The dealer was notified of the failure and informed the contact of the repairs needed to correct the failure. The dealer informed the contact that Ford Campaign Number: 19N01 repair needed to be performed on the vehicle in addition to NHTSA Campaign Number: 19V075000 (Power Train); however, the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,465.
- Garner, NC, USA
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The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle had started off driving in 5th gear instead of 1st gear. The instrument cluster was blank. While driving 50-?"60 MPH, the vehicle unintendedly downshifted to second gear. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the repair of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: RQ17010 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 166,000.
Truck threw code P2112 Throttle body plate closed. Truck immediatly went into limp mode meaning on only poorly tried to idle, no throttle. This is the SECOND time this part has gone bad on this truck. Never mind they are 600 dollars to replace, it was a very dangerous to have the truck just die during a merge onto highway manuver. If I have to do it twice, how many hundreds of thousands of these failures exist? The first time it happened, I almost crashed. My ford dealer says he sells "alot" of this part. Part number failure is BL3Z9E926B
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer and the odometer became inoperable. Additionally, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated after turning off and restarting the vehicle, the vehicle operated as needed; however, the failure later recurred while driving. The vehicle was taken to an unknown dealer, where it was diagnosed with engine and transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.
while i was driving the speedometer went all the way to zero and started shifting down into first gear. i took it into a ford shop and they said i was 4000miles over the 150000mile warranty, and that the code p720 popped up on the codes. they said i need to replace the leadframe in the transmission and reprogram it, which will cost me $1500 out of pocket. it is very dangerous driving because i could easily get into an accident when this happens or transmission could blow that gear. i hope ford extends this warranty because i was reading online and found lots of people having the same issue as me.
The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull off the road and restart the vehicle and the vehicle drove normally. The contact stated that the failure recurred. The contact took the vehicle to a local mechanic who performed a diagnostic test. The contact informed me that the vehicle might be under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 127,000.
The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was receiving a smog test, the diagnostic codes revealed a failure with the timing chain and the cam phasers. The contact stated that when the vehicle was started, there was an abnormally loud sound coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a failed timing chain and failed cam phasers. The contact was informed that the timing chain and the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The contact was informed about a Customer Satisfaction Program; however, the contact was informed that the vehicle was not eligible to be repaired under the Customer Satisfaction Program. The failure mileage was approximately 67,400.
The contact owns a 2013 Ford F-150. The contact stated while driving at 35-65 MPH, the wrench symbol displayed on the instrument panel. The contact stated that the vehicle began to drive roughly and was jerking. The contact was able to veer to the side of the road and restart the vehicle. The vehicle was taken to an independent mechanic, who was unable to assist. The vehicle was taken to the local dealer, where it was diagnosed that the 02 sensor, purge valve, and throttle body needed to be replaced. The dealer informed the contact that the repairs were not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000.
I was driving on the highway going 70MPH in 6th gear. Myself, my wife, and my 6th month old son were on our way to a doctors appointment when in the middle lane on the highway my truck decided to completely downshift into 1st gear. With doing so my truck locked up and I lost control of the vehicle almost colliding with a semi. I was very lucky to not have wrecked and got onto the shoulder safely where I had no power to my vehicle. I got it towed to a dealership and after paying out of pocket for a diagnostic they found that my truck had a recall with the oss sensor on the transmission witch caused significant engine and transmission damage resulting in $18,000 to fix. Apparently the warranty expires 10 years or 150k miles which my truck has surpassed both. I wasn-??t warned about any recall or found any recall there was no damage or signs of damage to the truck prior to this incident.
The contact owns a 2013 Ford F-150. The contact stated that upon starting the vehicle, the cam phaser was rattling loudly. There were no warning lights illuminated. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
My 2013 f150 ecoboost 3.5 has warped exhaust manifolds like all the other f150 owners that are out there complaing of the same issue, but for some reason alot of vin# have been left off the recall list why? There is a recall for this problem with this engin listed for all other ford cars 2011-2015 with this enging, The f150 is listed on line but for some reason my vin# did not pop-up as others with the same issnue and same and falls ind the years Ford listed as a recall.. If my engine and others who are expereancing the same problem as others F150s that have been recalled. Ford needs to fix this with my truck and others. I barley drive this truck anymore because of this and the cost at a Ford dealership is almost $3000. I have been complaing for years and this needs to be addressed
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) and the vehicle was taken to the dealer. The dealer informed the contact that the repair could not be completed unless the vehicle was experiencing failure. The contact stated while driving 45-50 MPH, the transmission downshifted unexpectedly, and the rear wheels locked up, causing the vehicle to slide and stop. The power train warning light and the check engine warning light were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact stated that he turned on the hazard lights and drove back to the residence at a slower speed. The vehicle was later taken to the dealer, where it was determined that the failure was related to the recall. The dealer informed the contact that the campaign had expired. The vehicle was not repaired. Additionally, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.
Exhaust manifold bolt broken and now hear a whistling noise at idle. My concern is CO gas leak. Problem happened last year but took until last month to determine the cause of the noise
Truck lost power, nearly resulting in accident on freeway while towing a trailer. Left me stranded. Fuel pump fuse was burned out which is a known issue that ford released a service bulletin for. This is a safety issue and should have been a recall.
The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the contact stated that the speed odometer dropped to zero independently. The contact stated that the failure had reoccurred four times within eight hours. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 160,000.
A D V E R T I S E M E N T S
- Mountain Home, AR, USA