This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received my Ford recall notice on the need to reprogram power train module on or about April 1st 2019. My first instance of my 2013 F150 stx supercab, going into sudden downshift mode and then limp mode (blue wrench signal) occurred around April 12, 2019. I was driving at about 30 miles an hour on a city street when my truck when the truck downshifted by itself and the blue wrench light appeared. My truck went into limp mode and I was unable to drive. After pulling over to the side of the street, I turned off my truck, waited a few minutes and then the issue resolved itself. I took my vehicle into the Ford dealership on April 18, 2019 where recall 19S07 6R80 (reprogram power train module) work was completed. On May 17, 2019, while driving about 30 miles an hour on a city street (without notice or cause) my truck again went into downshift mode, limp mode and the blue wrench light came on. Same as the first instance, I pulled over to the side of the street, turned off my truck, waited a few minutes and when I turned on the truck again the issue was resolved. It was clear that this issue was electrical and no mechanical and the original recall work completed by the dealership did not resolve the issue. On 05/19/2019, I again took my truck to the Ford dealership where this time the module lead frame was replaced after code P0722 was identified. I want the record to reflect that the first recall, reprogramming of the power train module did not work, and left me at risk of a second downshifting incident occurring. My truck had a second incident and after returning to the dealership a second time the leadframe was replaced. I also want to note that the dealership's data that the original recall work was completed on 04/26/2019 is inaccurate. The original recall work was performed by the dealership on 04/18/2019.
My rear sliding window defrost stopped working and the indicator light did not come on. I drove the truck on a county road (55 mph) about 5 miles( 10 minutes) and I looked in the rearview mirror and saw smoke coming out from behind the passenger side headrest against the glass. A few seconds later I heard a loud pop and the right side rear window pane shattered. I was able to safely pull to the side of the road and I pulled the relay fuse for the window defrost. The glass stayed intact except for a few shards of glass that I found on the seat.
My truck failed to start, and when I investigated the issue I found fuse 27 (located in the battery junction box at the front of the engine bay) melted causing circuit for the fuel pump to open which left the truck without a functioning fuel system (fuse 27 is part of the circuit for the fuel pump). Replacing the damaged fuse resolved the issue while a more robust solution is determined. If this had happened during operation the vehicle would have lost power, been unable to steer due to an electric assisted steering system and become a hazard for other vehicles while putting the occupants of the truck, and any vehicle that collides with it, at risk for injury or death. Ford issued a technical service bulletin (tsb 15-0137), but this is not commonly known outside of vehicle-specific social media platforms on the internet (https://www.Ford-trucks.com/forums/1449733-tsb-15-0137-fuel-pump-fuse.html). Ford knows about the issue and the consequences are obvious. The fix Ford recommends is inexpensive (under $30 in parts) and not very time consuming (0.6 flag hours).
The contact owns a 2013 Ford F-150. The contact stated that while driving, the service advance trac warning light intermittently illuminated. In addition, the contact stated that while attempting to drive, the steering wheel seized as the power steering and service advance trac warning lights illuminated. The vehicle was not able to drive. The contact stated that the vehicle would be towed to his residence. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 92,343.
Driving on major highway, 65-75 mph, lost engine power and had to pull over, trying not to cause a wreck, and stopped between busy highway and on-ramp to the highway. Found that the engine had stalled and wouldn't restart. Found #27 fuse melted. Changed fuse and was able to restart engine. I don't like repairing Ford's engineering mistakes, nor do I like being put in danger because of them. I use this truck for work and have a lifetime's accumulation of specialty tools kept in this truck for my job. If the truck goes up in flames, will Ford replace what is lost? the way this fuse, fuse box, and the connection has failed looks as there can potentially be a fire. In my case, there was an interruption in normal traffic flow, at high speed, that could a resulted in a wreck, injury, death, etc. I will fix this, probably on my own dime. What I don't understand is why is this not required to be fixed by Ford. It's an obvious safety hazard that even Ford has acknowledged and provided a tsb to address the problem.
- Euless, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The truck shifts into emergency mode while driving and I have to pull over and stop shut off vehicle and restart. While in idle the vehicle shakes. It is at the Ford dealer in beatrice Nebraska and they have stated that the electric throttle body needed replaced... 400$ repair. Also, air conditioning compressor went out $1500 repair on a 2013 vehicle!
Ford F-150 recall: The vehicle was in motion while driving on the highway at 60-65 miles per hour, the rear tires locked momentarily then release as the vehicle slowed but never loss power. It was raining and the windshield wipers intermittently changed speeds...faster/slower/faster. The day before the speedometer stopped working while the vehicle was in motion. May all be related to the oss.
Rear defrost and defrost light won't come on. Upon further research problem will explode the rear window. Only way to solve rear defrost problem is to replace whole rear window.
As reported by hundreds of other users, a faulty rear defroster has caused the rear windshield to spontaneously shattered and got pieces in the rear seat. Luckily I was parked at my work parking lot, and there was no child in the backseat. There needs to be a recall or a fix for this. As well as reimbursement for my window.
We have had the back door lock freeze and cannot unlock back doors. We are replacing passenger back door lock for second time and have replaced driver side back door lock once. This is very dangerous as doors cannot be opened from inside and if in accident it could cause a death. There needs to be an investigation into this matter. Three times replacing locks is too much!
Billy cain Ford sold a truck to me as low mileage with no carfax damage. Salesman tom chacko promised a carfax report at closing. He failed to produce the report upon delivery to me at work. Tom vowed the truck had no damages. Carfax/auto check showed 4 brake failures and 2 alternator failures. Greene Ford verified flood damage 12-11-18. Tom chacko denied their findings 12-12-18, requested written report. Lemon squad documented flood damage 12-26-18. All three reports show consistent flood damage. Jason pirkle warranty/finance manager refused to repair failed emissions stating they were not covered under my extended warranty purchase. The emissions coded 170mi after purchase indicating that code was reset before my purchase. The emissions damage was covered under emissions performance warranty coverage federal mandate. Greene Ford gladly repaired the emissions with no issues. Jason pirkle presented the truck to wells fargo bank, state farm insurance, and Ford motor warranty division as undamaged value. The truck only has salvage value because of the flood damage. Over $5000 in repairs and 34 days in the repair shop. The truck has massive electrical issues from flood damage. I have not driven the truck since 12-11-2018. Major efforts were taken to deceive the buyer of this truck. If billy cain Ford had presented the truck truthfully I would have never purchased the truck. Billy cain Ford did a purchase inspection, maintenance service inspection, and complete detail so they had knowledge of flood damage. A registered mail request for buy back was sent to cody cain 1-17-2019 and he not responded to the request. Billy cain Ford has not made a honest written offer to resolve this issue to date.
Vehicle intermittently sputters when accelerating from a stop and also when the vehicle is in motion. I replaced the ignition coil and spark plug in cylinder 3. unfortunately, the intermittent sputter continues to be an issue as well as the check engine light being activated. Accelerating in traffic and from a stop is dangerous and requires additional attention and driving techniques to prevent a potential rear end collision caused by a vehicle approaching my vehicle from the rear.
Fuse 27 melted, causing the vehicle to be inoperable. The truck was operating with no issues, but then would not start. The engine would turn over, but not fire. After lots of research, this appears to be a common problem with these vehicles. This happened on 3/23/2019 while we were out of town. Thankfully we were able to get it started otherwise we would have been stranded several hours from home. It happened again on 3/24/2019. After about an hour, we were able to get it started again and immediately went to a service station. The fuse was completely melted. If this had happened while driving, the outcome could have been tragic.
Vehicle stalls randomly while driving, no matter if it's on the highway or city streets. This is dangerous. It has been to the dealer 4 times. It's there now and they are unable to figure it out. Ford is aware of this problem and recalled the 2011 and 2012 and some 2013S. But not mine. This vehicle needs to be recalled. It's an accident waiting to happen. It left me stranded it rural Colorado in a snow storm in 7 degree weather with my daughter. I did restart but that would have been really bad had it not.
The contact owns a 2013 Ford F-150. While driving approximately 50 mph, the transmission erroneously downshifted, the check engine indicator illuminated, and the speedometer was inoperable. The vehicle was taken to shults Ford harmarville (1300 gulf lab rd, pittsburgh, pa), but the cause of the failures was not determined. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 83,000. The VIN was invalid.. consumer stated odometer quits working, speedometer stops working, will not work in manual gear, airbag lights come on, there is no power on the hill to get to the top. When the ignition is turned off and key is taken out hit lock buttons restart. Vehicle starts working as if nothing is wrong. Vehicle is erratic. Manufacturer is reviewing the case. ?parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
Approximately two months ago I purchased a used 2013 Ford F-150 from a local dealership in Warren, Michigan. Recently I received a notice in the mail detailing a recall regarding vehicles equipped with a 6R80 transmission ' sudden downshift (safety recall 19S07). After receiving my powertrain control module software update approximately two weeks ago from szott Ford in holly, Michigan, I expected my transmission to run smoothly. Six days ago, while pulling through a busy intersection, my vehicle would not leave first gear. Somehow, I avoided being hit from crossing traffic. Shortly after avoiding an accident, the vehicle then switched abruptly from first gear to fifth gear (going around 10 mph). After pulling into a parking lot I turned the car off. When I restarted the car, it started in fifth gear. The car would not go into manual and would not leave fifth gear. At no point during this time did an engine light come on. After switching the car into four-wheel drive everything seemed to be working smoothly again. I immediately took my car into the dealership once again. The dealership has informed me that everything is working properly and since no engine light came on there are no problems to diagnose or fix. Safety recall 19S07 did not fix this vehicles issues. Last night the same thing happened again. It would not leave 1st gear. I put the car in park and the car would sit in second gear then jump to 5th gear. Very dangerous pulling out in front of anything because the car basically stalls in oncoming traffic. Safety recall 19S07 did not work.
Ford F150 supercrew 5.0 V8 6 speed auto transmission. Erratic shifting while driving. Sometimes will stay in 5th gear at a stop wont shift down, sometimes when pulling out in 1st gear will not shift up. Bounces back and forth between 1st gear and third or 5th while driving. Shutting off vehicle and restarting sometimes solves issue but becoming more frequent, recall for reprogramming speed output sensor was performed with no resolution. Appears to be the lead frame module issue that was recalled in 2011-2012 Ford F150 but not recalled or extended warranty on 2013 models. Very very dangerous, cannot drive this vehicle!
The vehicle down shifts from 4th or 5th gear to 1st gear, while in motion traveling on highway causing engine to rev very high, wheels skid, and unexpected lose of speed. Check engine and mechanical light come on. The shift caused a dangerous situation in heavy traffic.
Sitting in my driveway before I left so the truck was stationary and turned on my rear window defrost and heard a load bang, noticed the passenger rear panel of my sliding rear window window shattered.
I used the remote starter in the morning to warm up my truck. As I entered the driver side door and sat down I heard a loud pop almost like a small gun fired. Shortly after I could hear the crunching of the rest of my back window shattering. I could also smell smoke inside the vehicle. After checking on line it seems this is a common issue with the rear de-froster.
A D V E R T I S E M E N T S
- Mcallen, TX, USA