This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle unexpectedly downshifted to second gear, veered into another lane, and became uncontrollable. The contact stated while driving 40 MPH, the vehicle lost motive power. The contact stated that the vehicle was surging. The RPM had increased to high, and the wrench symbol was displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission leadframe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 86,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, prompting the contact to pull over to the shoulder of the roadway to turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molded lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle independently downshifted to first gear with the -??Service Engine-?? message displayed. The vehicle failed to accelerate upon depression of the accelerator pedal and the contact pulled over. The failure returned soon after restarting the vehicle. The vehicle was then driven to an independent mechanic to be diagnosed. The mechanic inspected the vehicle and replaced the wheel speed sensor. The contact recently received notification of NHTSA Campaign Number: 24V444000 (Power Train) for a 2014 Ford F-150 that was previously owned. The contact called the local dealer and the manufacturer and was informed that the current vehicle was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was repaired. The failure mileage was approximately 130,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and seized in one gear. The contact stated that the maintenance warning light was illuminated. The contact restarted the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with molded leadframe. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 170,000.
- Kalispell, MT, USA
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The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the transmission unexpectedly downshifted and the vehicle slid sideways. The contact believed that the failure was associated with NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 195,000.
Transmission failure, leaded frame model. Truck down shift from 6th to 1st gear and or locks up in 3rd or 5th gear won-??t shift up or down. Going 75mph to 1st gear through the truck into a drift and spin. Avoid cars and side wall on pure luck do low traffic. Had kids in the vehicle at the time. Problem has been reproduced by a ford dealer and private mechanics. Components been replaced and still continue to have problems on the 4th transmission in less then 6 month. By inspected by a mechanic no warning on the down shift no light no indication of failure. Throws a system check light but no other lights and light goes off after truck has been turned off and on a agin.
I was driving on the highway at 75 mph when the vehicle went into limp mode. All gauges on the cluster stopped working, the odometer readout became dashes, the wrench icon flashed on the gauge cluster, there was no throttle response, and the transmission was stuck in third gear. I experienced a down shift from 6th gear to 3rd while coasting from from the left lane to the right shoulder. No DTCs were registered. I turned the vehicle off and back on and drive it the remaining mile to my house. It happened again a few days later with my children in the car. I had a scan tool with me and the vehicle registered a P0720 code for the output shaft sensor. Again I was able to coast to the side of the road with no throttle response.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle unexpectedly downshifted to first gear, and the transmission and check engine warning lights illuminated. The contact coasted the vehicle to an independent mechanic where the mechanic retrieved a DTC code for an output shaft speed sensor malfunction. The mechanic was able to reset the code; however, the failure returned while the contact was driving back to the residence. The contact recently linked the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN nor the model year was not included. The contact called a local dealer and was informed that the vehicle was not included in the recall. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 97,200.
Would be driving at about 55-60 mph on the interstate and the truck would drop into first gear slamming me forward almost causing an accident twice !!!! Not including the whiplash it gives you!
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle downshifted, and the RPM dropped to zero. The contact also stated that the instrumental panel was inoperable. The contact was able to pull the vehicle to the side of the road and restart the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 192,000.
Had been hard shifting and downshifting real hard with vibration in the driving never thought nothing of it until noticing recall on news. So has been parked about a month trying to figure the problem
You can be driving and it will down shift into low gear just like the other trucks your recalling it shifts so hard it feels like someone rear ended you when it down shifts
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shifted gear unintendedly. The check engine warning light illuminated and the Service Vehicle Soon warning light was also illuminated. The vehicle was diagnosed by two separate independent mechanics and the contact was informed that the wheel speed sensor was not working properly. The contact was informed that he could replace the transmission with a used transmission or a rebuilt transmission. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The dealer was made aware of the failure and advised the contact to call the manufacturer for assistance. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.
The contact owns a 2013 Ford F-150. While the contact's wife was driving 70 MPH, the vehicle independently downshifted to first gear with the transmission warning light illuminated. The contact's wife was nearly rear-ended due to the failure. The vehicle was taken to an independent mechanic and was diagnosed with a defective wheel speed sensor. The contact stated that the vehicle was under an Extended Warranty and a software update was performed; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 130,000.
Engine shifted down one gear in the middle of the road while during normally. Almost caused me to loose control of vehicle. This had happen 3 or 4 times. Engine also gets -??stuck-?? in 1st gear until electronic error message comes on dash. Then dash goes blank and then it runs fine. Requires me to restart the engine to fix the issue, however it happens 9/10 times while driving.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the transmission unintendedly downshifted into first gear. The check engine warning light was illuminated. The contact pulled over, turned off, and restarted the vehicle, but the transmission failed to shift above third gear while driving. The contact turned off and restarted the vehicle again, and the failure was corrected. The vehicle was taken to the dealer, where the contact was informed that the mileage had exceeded an unstated Warranty Coverage. The vehicle was then taken to an independent mechanic, who determined that the lead frame needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 192,000.
I was driving at 70 mph on the highway and my transmission automatically downshifted locking up my rear wheels twice nearly causing me to lose control. I was able to pull off the highway safely and get into a parking lot and turn off and restart my truck. I was able to make it to my destination on city streets, but with similar issues at lower speeds. I took my truck to have its codes checked and the diagnosis was a failed lead frame. I called Ford and they said the extended warranty on this part was expired on my truck by 2 months. The fact that there is a not an automatic recall on this part on 2013 models is kind of scary knowing what I went through on the highway. I have since had the lead frame replaced and the issue is resolved.
Vehicle: 2013 Ford F150 FX4 SuperCrew/6.5' Box 5.0 V8 4X4 6R80 Transmission 125,000 Miles Date of Manufacture: 6/11/2013 Date of Original Purchase: 12/06/2013 Symptoms: Intermittently, while driving, the vehicle will lose communication with the speed sensor, disable the speedometer and odometer, set the DTC P0720, and lock the transmission into third gear. It has happened while taking off from a stop, climbing grades, and at cruising speed (70+ MPH). At cruising speed, the downshift is violent enough to skid the tires, and makes climbing hills nearly impossible at slow speeds. The CSP: Ford implemented a CSP (Customer Satisfaction Program #19N01-S3) for the replacement of the molded lead frame in the transmission, which contains the defective output speed sensor. The original CSP covered 10 years, or 150,000 miles from the original purchase date of the vehicle. However, as this was a CSP, not a recall, only the original owners of the vehicles were notified, which lead to necessary repair work not being completed in many cases. Second and subsequent owners, like myself, were left unaware of the issues with their vehicles, until the timeframe had already closed. In my case, the initial sign of trouble was only four weeks past the end of the CSP timeline. In summary, I do not trust this vehicle after sliding the rear tires along the interstate as it forced it's way into a lower gear. I will not use this vehicle to transport friends, family, and loved ones until I'm positive it is fixed. I certainly do not trust this vehicle to tow anything at the moment. This has been a very emotionally and financially burdening experience for myself, as I've had to purchase a second pickup to use for my small business and transportation needs, while still paying upkeep on a vehicle I can't use nor sell to anyone in good conscious. This condition poses a serious and potentially life threatening safety concern, and I strongly encourage it to be considered for a proper safety recall.
A D V E R T I S E M E N T S
- Springfield, IL, USA