This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While cruising down the highway this past weekend at 75 mph the truck suddenly went down into 3rd gear, then down to first and went into a stall mode. I pressed down on the accelerator and received no response. The RPM gauge went up to almost 5000. I then placed the transmission in neutral and then back to drive, whereupon the vehicle finally went back to normal and in 6th gear!
I recently had my truck serviced for the reprogramming of a transmission concern. The next day my engine light came on and it will not run higher than 1st gear. The dealership was not helpful at all. They could not look at my car for another two weeks.
While the vehicle was in motion the truck suddenly downshifted and caused the engine to rev to max rpms. This resulted in a sudden jolt of the entire vehicle and rapid deceleration. Vehicles traveling behind me had to slam their brakes to narrowly avoid rear ending me because the truck slowed down so suddenly and with no brake lights as a warning. On several occasions in the last 2 days since this happened, the speedometer has acted erratically by going up and down from 0 to highway speed of 60mph while I was traveling with cruise control set at 60. The transmission seems to shift erratically into a gear that would match the speed of where the speedometer indicates even though the true speed is 60mph. These sudden down shifts seem to have damaged my transmission because the truck now has issues going into gear from a stop and will rev to over 4000 RPM without shifting into 1st gear to start moving. Once it's moving, the transmission often shifts erratically when the speedometer acts up. I will not drive the truck anymore except to have it repaired because it is too dangerous.
When pulling off of a residential street onto a city street the evening of Oct 1, 2019 (speed limit 45 mph) my truck got stuck in 1st gear. With traffic around me, I attempted to shift into 3rd 2nd and 1st, but no change. I went back to drive and still no change. Then a wrench showed up next to the odometer and the odometer went to - - - - - and speedometer went to 0, RPM still worked. I pulled off the road and turned off truck and restarted and all was fine. This happened to me a couple of days before, but when I shifted to 3rd, it started working again. I had the transmission related reprogram recall completed on 23 Sept. Both shifting events occurred after the reprogram. This could be a serious safety concern if it happens at a busy time. Fortunately traffic was light when it happened to me both times. There doesn't seem to be a mechanical problem because turning the engine off and immediately turning on corrected the problem both times. It could be coincidental that this is happening after the reprogram, but I wanted to report because of the number of other people experiencing the same problems. It seems very similar to the descriptions from some people regarding the lead frame issue reported on the 2012 model.
- Wylie, TX, USA
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Upon trying to pass or accelerate my truck, it loss power and boggle down check engine lights are on. Leaving my house three blocks away from my distanation
Travelling in 30-35mph zone when all power drops - the dash screen lit up orange with the wrench icon, engine light came on, throttle response was lost which made the truck slow down. I veered over into the turn lane as the truck came to a stop. When it stopped, it was idling very roughly. The throttle was barely responsive... I could only inch forward (even if I floored it), but that's about it. I shut the truck off, waited 10 seconds, turned it back on, and all was well. This has happened 3 times in 3 weeks. I would not want to be on the highway when this happens.
While driving about 45 mph on a city road the truck suddenly downshifted into either 1st or 2nd gear. This caused a sudden slow down and loss of power while in traffic. The powertrain warning indicator light flashed and my truck went into limp mode for the remainder of the ride home. After parking my truck and re starting the vehicle, no warning indicators are visible, check engine light is not on and the truck seems to be operating normal. I contacted Ford customer service and they said my truck was under the recall, but no fix was currently available. Ford customer service then told me to take my truck to a dealership and they would tell me if it was safe to continue to drive. Quick recap: The truck downshifted, sudden slow down, recall states this may cause loss of control of vehicle, Ford says no fix available at this time, Ford also says take it to a dealership even though they admit the dealership cant fix it. Ford also refused to provide documentation stating the vehicle was or was not safe to drive.
The contact owns a 2013 Ford F-150. While driving 10 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact heard a loud, abnormal noise when trying to accelerate more than 10 mph. The contact also stated that the power train fault warning indicator was illuminated and the transmission temperature was between 180 to 190 degrees. Also, on another occasion, the vehicle began to hesitate and turned off while driving. The vehicle was unable to be driven. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not contacted. The VIN was included in NHTSA campaign number: 19V075000 (power train). The failure mileage was 102,000.
While accelerating quickly, but not so much as to spin the tires, the vehicle started "bucking". I was doing about 35-40 when it got pretty bad. The engine felt as if it was stopping and starting very quickly. It was actually pretty hard to control and it causes the truck to not allow me to accelerate onto the highway or even reach highway speeds. The check engine light started flashing and did not stop flashing for about 2 minutes. The truck would also not let me accelerate for that amount of time either.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). Purvis Ford Lincoln (3660 jefferson davis hwy, fredericksburg, va 22408, (540) 898-3000) was contacted and confirmed that the parts were available. The dealer informed the contact to bring the vehicle in for service. The powertrain module was reprogrammed; however, the vehicle jerked violently. Also, while driving various speeds, the power train warning indicator illuminated. The manufacturer was contacted several times, but did not assist. The failure mileage was approximately 150,000.
The contact owns a 2013 Ford F-150. While driving 60 mph, the transmission downshifted on its own and the tires slid. The vehicle began to coast as the transmission kicked back into gear. In addition, the service transmission warning indicator illuminated. The vehicle was driven to bredemann Ford (2038 waukegan rd, glenview, il 60025, (847) 510-5585), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,000.
The contact owns a 2013 Ford F-150. While driving, the transmission shifted from high to low gear and the rear of the vehicle seized and start to skid down the road. The engine stalled, but the vehicle was able to be restarted. Also, the contact noticed that the gear independently shifted out of drive and failed to shift out of gear. In addition, the wrench warning indicator illuminated. The contact stated that the instrument panel indicated that the vehicle was in drive; however, the vehicle remained in third gear and could not shift out of gear. The contact drove to james hodge Ford (1711 SE Washington St, idabel, ok 74745, (580) 286-7676) and was advised to take the vehicle back to where it was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.
Since purchased new the engine will intermittently completely shut down especially during damp weather. It has spent weeks at different dealerships yet the problem persists. The engine will sputter and kill taking with it the power steering, brakes, and lights. It is still an issue today. The other problem that is really concerning is the automatic transmission will suddenly shift itself into first gear at highway speeds and send rpms racing for no reason. I was told by my dealership V&H in marshfield that they 'reprogrammed' the transmission but that still happens from time to time. All of these things happened mainly at highway speeds with the engine being most common during wet weather. It happens rather frequently with the last episode being on 8/12/19
The recall was to be resolved by end of second quarter 2019. VIN: [xxx] year: 2013 make: Ford model: F-150 number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> awaiting# recall date: February 12, 2019 manufacturer recall number: 19S07 summary: On your vehicle, an intermittent failure of the output speed sensor (oss) in the transmission may result in an unintended downshift to first gear. Safety risk: An unintended downshift into first gear can cause an abrupt wheel speed reduction, which could cause the rear tires to slide until the vehicle speed slows down. This condition could result in a loss of vehicle control, increasing the risk of a crash. Remedy: Ford Motor Company has authorized your dealer to reprogram the powertrain control module with software that will prevent an unintended downshift into first gear in the event of an intermittent oss failure. This service will be performed free of charge (parts and labor). F-150 3.5L, 5.0L, and 6.2L vehicles: Ford Motor Company is working as quickly as possible to develop the software for this repair. When the software become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). The software is anticipated to be available by late 2nd quarter, 2019. Recall status: Recall incomplete manufacturer notes: To check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or call your Ford dealer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was repaired per NHTSA campaign number: 16V345000 (service, brakes hydrualic) regarding the master cylinder and brake booster. A computer update was also performed on the vehicle after an indicator concerning the transmission and two other unknown indicators flashed. After the repairs, the down hill descent and service advancetrac warning indicators illuminated. The contact called parkway Ford (2104 peters creek pkwy, winston-salem, nc 27127, (877) 836-4271) and scheduled a diagnostic appointment. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 166,000.
Serious vibration at or around 45 to 70mph. Steering wheel vibration, front end vibration. Usually around the time the transmission temp hits the normal temp truck starts vibrating. Usually starts at 40mph and gets worst with higher mph. Bought the truck back in Nov of 2018 all was fine till about 2 months ago when the vibration started. Not very happy.
The contact owns a 2013 Ford F-150. While driving various speeds, the transmission shifted on its own and the vehicle jerked suddenly without warning. The vehicle was included in two separate recalls and serviced at two different Ford dealers. The first dealer (gus johnson Ford, 8300 E sprague ave, spokane valley, wa 99212, (509) 924-1000) repaired the vehicle per NHTSA campaign number: 19S070000 (power train). The contact was assured that the vehicle was remedied. Weeks later, the contact received another recall notice, which indicated that a recall repair should never have been performed and that another recall remedy needed to be performed. The contact took the vehicle to wendle Ford (9000 N division St, spokane, wa 99218, 509-484-4800) to be repaired per NHTSA campaign number: 19S190000 (power train). The contact was informed that the original recall would be remedied and the vehicle would return back to its original state. The contact experienced failures with the vehicle after the recall repairs. The contact was informed that he would have to pay out of pocket for the repairs. The contact attempted to inform the manufacturer, but was unsuccessful. The vehicle was not repaired. The failure mileage was 78,000.
A D V E R T I S E M E N T S
- Spring, TX, USA