This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I will be driving and next thing you know it will do a hard jerk down shift then may do it one more time then its ok. Happens least once a day almost going on 2wks. I see there is/was recall on this happening but no letter or anything was sent to me!! How can i get this fixed?
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was failing to start as needed with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump fuse needed to be replaced. The contact was advised to take the vehicle to a local dealer for repair. The vehicle had not yet been taken to a local dealer for repair. The contact stated while driving at approximately 5 MPH, the vehicle stalled and was rear-ended. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
The contact owns a 2013 Ford F-150. The contact stated while driving 65-67 MPH, the vehicle unintendedly downshifted from 6th to 1st gear and crashed into the rear of another vehicle. The air bag warning light, the power train and the check engine warning lights were illuminated. Additionally, The speedometer and the odometer ceased to work. The air bags did not deploy. There was no injury sustained. A police report was filed. The contact was able to continue driving. The contact stated that he was a certified mechanic and had diagnosed that the lead frame assembly needed to be replaced. The contact stated that he had received a notice of Ford Campaign Number: 19N01. The local dealer and other unknown dealers were notified of the failure and informed the contact that they did not have the parts. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. A case was opened. The vehicle was not repaired. The failure mileage was approximately 140,248.
While driving the truck at highway speeds the back wheels locked up over revving the engine. Ford is claiming destroyed engine is not related to the recall even though it was caused by the recall
- Tipton, IN, USA
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The vehicle drops out of gear unexpectedly. Has interrupted the operation of the vehicle on the highway and city streets. Have had to move to the side of the highway or street to restart the vehicle. The vehicle was submitted to the dealership for inspection and repairs. Several images were provided the dealership of failure indicators that were presented on the dash panel.
My 2013 Ford F150 has been throwing wrench light while downshifting automatically. for months. Then I lose my speedometer and the airbag light illuminates. I also have had random downshifting that causes a lock up in the back end (basically giving the feeling of slamming on the breaks). I took my vehicle in to Ford dealership on 12/8/22 and they did states that it was part of the 19N01 lead frame recall. My truck was at around 104,000 miles. I have called multiple times with no luck on when part will be available. I have no other vehicle to drive and ford has not offered any type of resolution. After having the rear end lock up multiple times I am concerned to continue driving the vehicle. I am also very concerned with what kind of other damage all this erratic downshifting is doing to my vehicle, especially the automatic transmission.
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the vehicle was experiencing unexpected hard downshifts. The vehicle was taken to a Ford Roush dealer to be repaired under NHTSA Campaign Number: 19V075000 (Power Train); however, the dealer informed the contact that they could not perform the recall repair. The contact contacted several unknown dealers who informed him that they could not complete the recall repair because the vehicle was a Roush vehicle. Additionally, the contact stated while driving 55 MPH, the vehicle downshifted to 2nd gear. The vehicle then shifted to 4th gear and lost motive power. The contact veered off to the side of the road. The vehicle was towed to the dealer. The dealer then towed the vehicle to a certified transmission repair shop where unknown repairs were completed; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000. Parts distribution disconnect.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was jerking while driving, and the transmission failed to shift gears as needed. Additionally, the brake pedal was depressed but failed to immediately stop the vehicle. The vehicle was taken to the dealer, where an unknown recall repair was performed to reprogram the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle would not exceed 20 MPH and the gear shift indicator light had failed to indicate the selected gear. Additionally, the vehicle would jerk and downshift unintendedly while driving. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer who informed the contact that the failure was related to the recall; however, the parts were not available for the recall repair. The contact stated that the vehicle had been at the dealer for 5 months. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that there was a parts shortage. The manufacturer referred the contact to the dealer. The failure mileage was approximately 110,000. Parts distribution disconnect
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 70 MPH with the cruise control engaged, the vehicle was jumping and revving up. There were no warning lights illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to an independent mechanic and the contact was referred to the dealer. The vehicle was taken to another local dealer Walt's Live Oak Ford (1109 Ohio Ave N, Live Oak, FL 32064) where it was diagnosed with a sudden downshift and control module replacement. The codes were reset. The vehicle was not repaired. While driving, the vehicle revved up. There was an unknown warning light illuminated. The vehicle was taken to an independent mechanic who referred him to the local dealer. The vehicle was taken to another local dealer where it was diagnosed with powertrain failure. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was contacted but no additional assistance was provided. The failure mileage was 123,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted to first gear. The service warning light was illuminated. The contact then stated that after she drove home, she turned off and restarted the vehicle and the warning light disappeared. The contact stated that she researched online and noticed that the VIN was included in the NHTSA Campaign Number 19V075000 (Power Train). The vehicle was taken to the dealer where it was diagnosed that the power control module needed to be reprogrammed. The vehicle was repaired however, the failure recurred. The service warning light illuminated and disengaged the air bags. The contact turned off and restarted the vehicle however, the failure recurred. The contact then stated that the speedometer failed, and the gear shifter failed to operate as designed. Additionally, the contact stated that vehicle was taken back to the dealer where it was again diagnosed that the leadframe failed and needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that her vehicle was out of warranty. The failure mileage was approximately 197,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 55 mph when the speedometer suddenly began dropping rapidly and the transmission shifted to 2 gear. The dashboard and a wrench displayed on it so the contact pulled to side of the road and waited about a minute to restart. Once the vehicle was restarted the check engine light was illuminated. They went home where they had a diagnosing machine which they ran on their vehicle and learned that the output speed sensor had no signal. The vehicle had not been taken to the dealer. The manufacturer was made aware of the failure and confirmed that their failure related to NHTSA Campaign Number: 19V075000 (Power Train) however their vin was not included. The approximate failure mileage was 170,000.
The contact-??s daughter owns a 2013 Ford F-150. The contact stated that on numerous occasions while her daughter was driving at undisclosed speeds, the transmission intermittently failed to shift to first gear, second gear, and neutral. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission molded leadframe needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program Number: 19N01. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 89,000.
The automatic transmission unexpectedly shifted into low gear while traveling at 55 mph on a two lane road. This is similar to at least two other incidents that occurred prior to the two previous recall for the same problem. No other vehicles were around and I was able to safely pull to the side of the road. The issue has not been replicated this time and it will be 2/16/2023 before the dealer can inspect it. The issue occurred unexpectedly.
The contact owns a 2013 Ford F-150. The contact stated that while driving 60 MPH, the vehicle inadvertently decelerated to 15 MPH. Additionally, the speedometer intermittently failed to operate while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) however, the Extended Coverage had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.
A D V E R T I S E M E N T S
- Morrow, GA, USA