This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the brakes applied independently. The vehicle slowed down to 5 MPH. The contact stated that the wrench symbol was illuminated. The speedometer became inoperable and there were dots on the instrument cluster. The vehicle was turned off and restarted, but the failure recurred. The vehicle was taken to a transmission center, where it was determined that the failure was due to the speed sensor valve. The vehicle was repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who advised that there was no recall coverage on the VIN for the failure. The contact stated that the failure was related to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The failure mileage was approximately 115,000.
The contact owns a 2013 Ford F-150. The contact stated while coming to a stop, she became aware that the brakes was not functioning properly. The contact had to depress down on the brake pedal with excessive force for the brakes to activate as needed. There was no warning light illuminated. The vehicle was towed to the dealer however, the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 150,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the brake pedal would depress to the floorboard while depressed. The brake pedal needed to be pumped repeatedly to stop the vehicle. The vehicle was taken to two separate independent mechanics who both confirmed that the issue was related to the brake booster. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard and the brake was inoperable. The low brake fluid warning light illuminated. The contact added brake fluid however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed and determined that brake fluid was leaking from the brake master cylinder into the brake booster. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 35-40 MPH and depressing the brake pedal, the vehicle responded with a delay. The contact stated that upon depressing the brake pedal for the third time the vehicle failed to respond. The brake warning light was illuminated. The contact stated that he applied more pressure to the brake pedal until the vehicle responded as needed. The contact stated that the failure had been recurring daily, and increasingly while reversing. The vehicle was taken to an independent mechanic, where it was diagnosed with low vacuum pressure. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 138,000.
- Vancouver, WA, USA
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The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, she had to apply extra pressure to the brake pedal to coast the vehicle to a stop. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the valve cover, head gasket set, and the brake vacuum pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The check engine warning light was illuminated. The contact notified the dealer of the failure and was advised to take the vehicle back to the dealer. The vehicle had not yet been repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 19,731.
The contact owns a 2013 Ford F-150. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floorboard while depressed, and the braking distance was extended. Brake fluid was added to the brake reservoir however, after driving a short distance brake fluid had leaked out of the brake fluid reservoir but no visible fluid leak was present. The vehicle was later towed to the local dealer who diagnosed that the front brake master cylinder was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 107,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 MPH, the brake pedal was depressed and remained on the floorboard. The brake warning light was illuminated. The vehicle was pulled over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle, the brake pedal went to the floorboard while depressed. Additionally, the low brake fluid warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the brakes, brake cylinder, and power brake booster. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 132,000. The contact is requesting NHTSA to add his vehicle and others like to the current recall.
The contact owns a 2013 Ford F-150. The contact stated that while her son was driving at an unknown speed, the brakes became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake master cylinder needed brake fluid added. The mechanic failed to locate a leak. The mechanic added dye to show a possible brake fluid leak. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where the vehicle was diagnosed that the brake master cylinder fluid had leaked into the brake booster pump. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the brake booster and brake master cylinder. The contact stated that the failure was related to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was contacted and referred him to the NHTSA Hotline. The failure mileage was approximately 64,438.
The contact owns a 2013 Ford F-150. The contact stated while driving 50 MPH, the brake pedal was stiff while depressed and failed to stop the vehicle immediately. The failure caused all four tires to lock up. The vehicle was towed to the dealer; however, no cause of failure was found. The dealer replaced the brake master cylinder, brake lines, and brake booster; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.
The contact owns a 2013 Ford F-150. The contact stated that upon inspection of the vehicle, she noticed that the brake fluid reservoir was empty; however, a leak was not found. Brake fluid was added to the reservoir however, the reservoir was empty the next day. The vehicle was then towed to the dealer and the contact was provided a diagnostic test fee. The contact then discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulics) which she linked to the failure. The contact brought the recall to the attention of a Service Manager who submitted a request to the manufacturer; however, the manufacturer denied the request. The vehicle remained in the dealer's possession unrepaired. The failure mileage was 133,951.
The contact owns a 2013 Ford F-150. The contact stated that while his wife was driving 50 MPH, she depressed the brake pedal upon merging onto highway as the low brake fluid warning message and a red exclamation warning light appeared on the instrument panel. The contact advised his wife to pull into the rest stop and switch places. The contact initially stated that while driving, the brake pedal was spongy; however, upon reaching his exit, the contact was forced to depress the brake pedal to the floorboard. The contact took the vehicle to an independent mechanic where he was informed that the brake master cylinder was pumping brake fluid into the brake booster. Upon investigation, the mechanic discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) which he linked to the failure. The contact called Varney Ford (237 Moosehead Trail, Newport, ME 04953) and Darling's Ford Volkswagen Audi (403 Hogan Rd, Bangor, ME 04401) and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.
The contact owns a 2013 Ford F-150. The contact stated while driving approximately 60 MPH, the low brake fluid warning light illuminated. The contact added more brake fluid to the reservoir; however, the failure reoccurred. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number 16V345000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the low brake fluid and the parking brake warning lights illuminated. While depressing the brake pedal the vehicle failed to stop. The contact depressed the brake pedal to the floor and the vehicle slowly came to a stop. The contact was able to drive to an independent mechanic and was informed that the master cylinder and the brake booster pump needed to be replaced. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 1 MPH, he attempted to park the vehicle, but the brake pedal went to the floorboard while depressed and the brakes failed to engage. The contact used the parking brake to stop and park the vehicle. The contact refilled the brake fluid reservoir and was able to drive the vehicle to an independent mechanic. The independent mechanic diagnosed that the brake master cylinder leaked brake fluid into the brake booster pump. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired and remained at the independent mechanic. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The failure mileage was approximately 26,500.
The contact's girlfriend owns a 2013 Ford F-150. The contact stated that while his girlfriend was driving through a parking lot at a low rate of speed, the brake pedal hardened as the check brake system warning light appeared on the instrument panel. His girlfriend was forced to apply the parking brake to stop the vehicle. Due to the failure, his girlfriend had the vehicle towed to an independent mechanic who diagnosed the vehicle with a leak in the front seal master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic) which he linked to his girlfriend's failure. The dealer and the manufacturer were notified of the failure and informed him that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.
The contact owns a 2013 Ford F-150. The contact stated that while coming to a stop, the brake pedal would stiffen up when depressed and the E brake light would illuminate. The vehicle was taken to the dealer and diagnosed as a brake booster and master cylinder failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 149,045.
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the brake pedal was depressed to the floorboard and the brake light was illuminated. The contact pulled over and saw that there was no brake fluid in the brake reservoir. The reservoir was topped off with brake fluid. After driving 2 miles, the failure recurred. While attempting to refill the reservoir bottle, the contact noticed brake fluid was not accumulating in the reservoir. There was no leak detected. The vehicle was towed to an independent mechanic who diagnosed that there was no brake fluid found in the brake reservoir and informed the contact that there was a recall associated with the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The failure mileage was 55,000.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was at stand still when the low brake fluid message was displayed on the instrument panel. The contact stated that while driving 25 mph, he had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated that brake fluid was added to the brake reservoir. The contact stated that the vehicle was driven to the residence however, the failure persisted. The contact called george waikem Ford located at 4321 Lincoln way E, massillon, oh 44646, (330) 478-1801, and notified the dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V345000 (service brakes, hydraulic), however the VIN was not included. The failure mileage was 97,150.
A D V E R T I S E M E N T S
- Greenwich, NY, USA