This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Ford F150 crew cab back window shatters when defroster activated. When I pushed the defrost button the window on the back drivers side shattered. This is a major safety concern.
sitting in truck that was off and heard a loud crack. looked around and the rear drivers side window was shattered. nothing hit it and defrost was not on. just shattered for no reason. 30 degree F out
This morning (45 degrees F) I remote-started the truck to warm it up. As I strapped in my 5 year old into his carseat (Which does not contact the rear window at any point), We were startled by a load pop as the driver's side rear window broke. I immediately walked to the back of the truck to inspect and a small amount of smoke was raising from the bottom right side of that window where it meets the frame. I believe the rear window defroster was the cause of it. This happened 6 inches from my son's head..
I was driving down the street around 7am, it was about 54 degrees outside and the portion of my rear window behind the driver seat exploded, sounded like a gun shot. I pulled over and I could hear sizzling and saw steam/smoke coming from a seam in the window so I got back in and turned off my rear defroster and the sizzling went away. I am concerned this will happen again after I get the window fixed or worse, I am worried my truck could go up in flames with my wife or kids in it.
The rear window defroster stopped working (winter). In researching the probable cause of the rear defroster issue we found over the past several years there have been countless stories & posts from around the country detailing specifically the issue we were experiencing with the defroster and realizing this was a know issue with this vehicle. There were countless stories, many harrowing accounts of broken rear windows due to the nature of the engineering to repair as well as way too many stories with customers having to deal with local and national Ford representatives to try to address the obvious engineering issue. While I may agree this may be a personal observation, there are way too many occurrences of this problem occurring across multiple model years for Ford leadership to not be concerned with this issue and doing something to facilitate the corrective actions to address the defect.
- Glen Allen, VA, USA
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On 02/20/2021 parked my vehicle in my driveway. All glass was fine and intact. Morning of 02/21/2021 I remote started my truck to leave. Absolutely nothing has changed over night or the morning of, truck is sitting exactly where I parked it. No adverse weather. A few minutes later I am pulling out of my driveway and I look into my review mirror and see my driver's side, back window glass completely shattered. I know nothing has hit it from the inside, plus the very large headrest is in position and protects most of that window from the inside. I know nothing could have hit from the outside as a I have a properly fitted century cap on the bed of the truck and this protects the glass from being struck on the outside. I look up information on the internet and find many many complaints of this very issue occurring in multiple years of F150's and many similarly related to remote start, window defroster, allegations. I can not find anything that recognizes this as a recall yet. Several articles or videos I saw recommended a complaint through here. This many trucks, same issue, same make, models and quite a year span. This should be a recall.
I was traveling at 65mph cruise control on. Not a rough road and no other traffic. Turned on rear defrost to clear snow on rear glass that was blowing up from the bed. The drivers side rear glass panel shattered. There was no vehicle flex or impact to the window.
Driving down the road and a message pops up on the screen. It says "steering assist fault". it should have said omg don't panic and slow the truck to a complete stop and try not to die because you have lost all of your steering capabilities. I could not imagine if I was around too many vehicles or one of my children were driving the truck. This is such a major safety concern that all F150S with this potential problem should not be driven until repaired. With all of the safety measures and companies such as you guys why on earth is this truly life threatening issue allowed" apparently, the 2013 model is not part of the recall for this problem" there are many complaints and many easily found forums talking about this issue. There has to be deaths attributed to this issue. For what is worth the other issues are nonlife-threatening but noless annoying and should be recalled. I have two 2013 F150 Ford and both have had their rear windows replaced due to the defrost breaking. The lariat has had it's replaced twice, twice! both trucks have had their sunroof guts replaced. One almost flew off the vehicle driving down the highway. Complaints and forums galore talk about all three of these issues.
The 3 piece rear window exploded with no provocation. My wife and I entered the truck closed the doors and a few seconds later heard a loud pop! on further investigation one of the panes in the three piece window had completely shattered. The rear defrost had not been turned on. The ambient temperature was about 32 F.
Started the truck at 6:40am with the remote start, went outside to get into the truck, put the key in the ignition to drive but truck was still in park. All of a sudden there was a loud bang and the back window was shattered/spiderwebbed. Smelt like burning wires also.
Had the truck parked overnight in the garage. Still cold out so used the remote start to heat up the truck. As I was backing out, I noticed the back windshield behind the driver was totally shattered. Nothing hit the window.
The contact owns a 2013 Ford F150. While his wife was driving at 15 mph, there was an abnormal banging noise detected and noticed the rear windshield had exploded without warning or impact. The contact called hermann Ford Inc located at (614 S. market St, hermann, mo 65041 (573) 486-3113) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure was 76,000. The VIN was not available.
The back window spontaneously shattered without any impact. I live in western Oregon where temperatures are not extreme. This happened overnight and I noticed it driving to work the next morning. I have a camper shell on my pick up, so there was no impact from the outside. I have been the only one in the pick up and nobody was in the cab of my pick up to cause the damage from the inside.
I crank my truck up this morning to let it warm up while sitting in the driveway turn the rear defroster and heard a loud bang then I look back and noticed my driver side rear window was shattered
One cold morning I remote started my vehicle sitting in my driveway. After leaving the house I noticed the driver side rear window with slider was shattered. There was no exterior damage or something that made an impact. I have also read many other accounts of this issue on Ford forums.
A D V E R T I S E M E N T S
- Mendon, IL, USA