The contact owns a 2013 Ford F-150. The contact stated that the rear passenger-??s side door failed to unlock and open as needed. The contact attempted to manually unlock the door with the electronic unlock button however, the door failed to open. In addition, the contact attempted to use the key fob to unlock the door, but the door failed to open. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Denver, CO, USA

When the driver door is open and the door is locked - either by manually inserting the key into the door and turning the lock, or using the key fob and pushing the button, or even by starting the vehicle where it automatically locks all the doors, the actuator in the door lock flips into the lock position and won't release - (again either by turning off the vehicle, entering the key and turning or pushing the unlock button on the key fob). It's extremely frustrating especially in the winter time since its cold and you want to start your car up to warm it up. It's only by what I've experienced as a random combination by pushing the button, holding the pin up, turning the car off and on, shifting from gear to neutral, etc does it unlock.

- Brookfield, WI, USA

The contact owns a 2013 Ford F-150. While attempting to open the rear driver's door, the contact could not open it from inside the vehicle. The contact indicated that the rear doors were designed to only be opened from the inside. The vehicle was taken to the local dealer (jim shorkie Ford, 1234 long run rd, white oak, pa) where it was diagnosed that the entire door latch assembly would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 45,002.

- Mckeesport, PA, USA