This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife had the steering lock up on her tonight and made her pull into oncoming traffic, head on. She was able to stop the truck in the oncoming traffic lane, narrowly missing being hit head on. The steering gave her no warning, and just locked on her when she wad attempting to veer into a turn lane. The truck immediately jumped a curb divider, landing her into on coming traffic on one of the busiest streets in town. Quick thinking of switching on the hazards and praying, is all that kept her safe. The steering on this 2012 Ford F150 ecoboost has become increasingly worse over the last 3 weeks. Started with the advance track light going off every time we turned left, and has now escalated to this...almost killing my wife. I know now, after doing extensive research that this is actually fairly common in these trucks. 2011-2014 seem to be the problem trucks. A Bulletin was finally made for the 2011 models. I think it's safe to say that the 2012, 2013 and 2014s should also be put on that list. There are countless people having a steering rack issue with these trucks. And when this issue comes to a head, it's usually when you are driving, and lose all control, because of the electronic steering mechanism.
Electronic Power Assist System failure while driving down the road. It became very difficult to operate the vehicle. If anyone but myself were operating the truck it would have resulted in an accident.
Steering becomes hard, almost impossible when a -??Power Steering Assist Fault-?? displays on in-dash information screen. It happens simultaneously with a very audible chime and instantaneous loss of power steering. It has happened randomly all at low speeds and doesn-??t happen every time the vehicle is driven. Dealership was contacted and will be dropping vehicle off for them to diagnose and repair. The danger is sudden loss of vehicle control due to -??fault.-?? Steering become almost impossible. When -??fault-?? occurs, I have been able to regain steering with turning the vehicle off, then on. Steering then returns.
Sept 1 I was driving to the highway going to work when I felt a small jolt in my steering wheel. I thought it was a bump in the street and thought nothing of it. When I got off of work, and was leaving the parking lot I felt the same small jolt (almost like a pulling sensation in the steering wheel). When I was driving home doing around 70mph I get a message message on my dash (power steering needs maintenance immediately or something of the sorts) and a seconds after my steering column seizes up while i'm driving. My truck is well maintained and I do not do any off roading. The problem was sudden and could of been fatal. Fortunately I was able to pull of the road before I got hurt. After doing some reading this is a very common problem that ford has with there f150s, but ford has not announced a recall yet.
- Wichita, KS, USA
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The contact owns a 2012 Ford F-150. The contact stated while at a standstill, the steering wheel became difficult to turn. The vehicle was restarted and the functionality resumed. The contact stated that the power steering warning light was illuminated. The vehicle was taken to blue ridge North Georgia Ford (7525 appalachian hwy, mineral bluff, ga 30559, (706) 632-8900) to be diagnosed. The contact was informed that the rack N pinon needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was unavailable.
The contact owns a 2012 Ford F-150. The contact stated that while driving, he noticed the steering wheel was a little loose, the contact stop the vehicle, put the vehicle in parked. The contact stated that the steering wheel become difficult to steer. The power steering warning light illuminated. The contact stated that when he check, the power steering light was off. Then an indicator light illuminated was to press the ok button, the contact pressed the ok button. The contact mentioned that he guest the ok button was to reset. Once the button was pressed, the contact stated that he got his power steering back. The contact had mention that the power steering needed to be reset. The contact called blue ridge North Georgia Ford, 7525 appalachian hwy, mineral bluff, ga 30559, and informed them of the failure, the dealer informed the contact that there was no recall on the vehicle. The contact schedule and appointment. The manufacturer was made aware of the failure and also informed the vehicle was not under a recall and will had to pay a fee for the repair and referred the contact to NHTSA. The failure mileage was approximately 150,000.
We went to my brothers for dinner. When we backed into his driveway the truck made a horrible noise. When we got home, we could barely back into our driveway, in fact we were half the flowerbed and half on the driveway. The next morning we tried to move the truck over so we could get our other car out of the garage, and the truck was barely drivable. We had to have it towed to a Ford dealership where we bought it the next day. They diagnosed it and the same code came up as the recall that my father found when researching, but our VIN number wasn't one of them. They gave us an estimate of approx. $3000. We had it towed to another Ford dealership where they fixed it for $1,981. We thank our lucky stars the steering gear did not go out on us on our way home, we probably wouldn't be here to tell about it, as we were on a dark curvy road and then on the freeway.
With less than 500 miles on a new set of tires, I had a power steering assist warning. I was attending a high school football game and when I started the truck to return home a notice came on the dash. I quickly realized that I had no power steering. I shut the truck down, opened the door then restarted. The warning was gone and I had power steering. While turning the wheel left was very easy, turning the wheel to the right was just slightly harder.
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the power steering assist warning message illuminated on the instrument panel as the power steering would fail to operate as needed. The contact stated that when the failure occurred, she would shutoff the vehicle and wait a few minutes before restarting the vehicle. Once the vehicle was restarted, the vehicle would resume normal operation. The contact had yet to take the vehicle to a dealer to be diagnosed or repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 73,000.
My power steering went out without any warning. I did receive the day before a warning stating to have my advancedtrac system serviced. I took my vehicle to the closest tire and brake service center that I was already schedule to do an alignment. I was told that my truck was in alignment but they suspected I could have a steering problem. I took it to the dealer and they told me it was the steering gear and the cost would be $1900 dollars. I researched the problem and it is well documented that Ford has had multiple recalls on this type of power steering systems. It is very unsafe. I called the Ford Motor Company and was told that my truck was not included in the recall.
Hard power steering and traction control faults a year or so ago. Had to reprogram control unit. Started getting power steering assist faults today. Steering went out at high speed on interstate. I have read that this is a common problem.
Making a right turn off of a county road at 10 mph and epsa fault warning came on. Could not physically turn the vehicle. Was able to get the vehicle stopped. No accidents or injuries. There have been recalls on F150S from 2009 through 2018 with similar problems. My specific VIN number has not been found but I have read similar articles with other customers having the same problem. Living in upstate South Carolina. This is the first occurrence. Vehicle with about 140,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist which made it difficult to steer the vehicle. The contact stated that extra effort was needed to maneuver the vehicle. The contact turned off and then restarted the vehicle and regained power steering assist temporarily. Ken grody Ford san bernardino (1121 w colton ave, redlands, ca 92374, (909)793-3211) was contacted and informed of the failure. The contact was informed to have the vehicle taken to the dealer to be diagnosed which was still pending. The contact was provided a repair cost from an independent mechanic of $1,700. The vehicle was not repaired. The failure mileage was 72,000.
Driving down the interstate at 70mph, the power steering assist failure notice came on causing the vehicle to lose power steering. The exit ramp turn was difficult at best but trying to maneuver the vehicle prior to getting it repaired was insanely difficult and dangerous. Ford dealer had to replace the entire electronic steering controls ($1500 in parts - a complete unit) with a confirmed 'short' in the electronics.
The contact owns a 2012 Ford F-150. The contact stated that when driving at approximately 50 mph, the vehicle loss power steering assist. The contact stated that extra effort was needed to steer the vehicle. The advance trac and power steering assist warning lights were illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,420.
The contact owns a 2012 Ford F-150. The contact stated that while driving at 35 mph, the power steering ceased without warning. The contact was unable to regain power steering and had to use extra force to operate the vehicle. The contact had not taken the vehicle to be diagnosed nor repaired. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 218,000.
The contact owns a 2012 Ford F-150. The contact stated that while driving 35 mph, the contact attempted a turn and the steering ceased without warning. The contact pulled to the side of the roadway and turned the vehicle off. The following day the failure recurred while driving approximately 40 mph. The vehicle was driven to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 72,000.
While turning the steering wheel, it is making a noise like someone is using an air tool under the hood. I was driving into work and the steering wheel will catch and hang up so you can not turn all the way. This issue could be very dangerous if it did that while driving in traffic. I feel that this could be a serious safety concern.
Vehicle has 64,000 miles. Pulled out of driveway and heard a sound like an air compressor tool. Power steering went out and power steering failure light came on. Vehicle was moving less than 10 mph while trying to turn around making a left hand turn.
A D V E R T I S E M E N T S
- Orem, UT, USA