This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this 2012 Ford F-150 brand new!!! I am a die hard Ford fan, and have never bought something new, so after many old preowned Ford trucks, I bought a new F-150. Under both the 36,000 miles and 3 year bumper to bumper warranty, it would rattle, shake, and tick a lot, a whole lot! it would also make a loud rattling noise during a cold start, or between 1800-2000 RPM. After doing my homework, this 3.5 liter engine (ecoboost) has timing chain issues and the timing chain has been known for pre-mature stretch. I found 4 other testimonials of the same exact issue with the timing chain. It gets better, the other people were also told the same thing after bringing it to their Ford dealer for repair. They said "Ford is aware of the issue, but it would not affect long term operation of the vehicle, and Ford deems it acceptable; no repair necessary".........wow!!!!!! after spending almost 40K on my first new truck. I then went to call Ford cooperate where I climbed up the ladder of 3 different managers, each of higher ranking, and the wrote the highest customer service official a letter, only to be told no, nothing could be done.
2012 F150, 5.0 V8 3 years off lot when July 4th gets here in 2015. 33000 miles and 4 of the spark plugs are shot, Ford tech said gaps are off. From factory. O2 sensor also shot. Working on it now, better be covered under bumper to bumper, because $1100 dollars is a lot to put into practically a brand new truck.
The contact owns a 2012 Ford F-150. While driving at various speeds and attempting to accelerate, the vehicle would hesitate and jerk. The vehicle was taken to the dealer. The technician replaced the spark plugs, but the failures continued to occur. The contact indicated that the vehicle was taken to the dealer on multiple occasions for the failure. The contact was eventually informed that there was no repair for the failure. The manufacturer was not notified of the failures. The failure mileage was 58,000.
The contact owns a 2012 Ford F-150. While driving at 75 mph, the engine stalled. The vehicle was taken to a dealer who diagnosed that the engine coil and the spark plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
Stumble/misfire intermittently on acceleration from highway cruising speed during slight acceleration in warmer weather. Have had it to local dealer 2X for tsb repairs, with no luck. Called another local dealer to see if they have had any luck fixing the problem and service manager said they have not had any consistent luck in repairing the problem, either...
- Myersville, MD, USA
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The contact owns a 2012 Ford F-150. While traveling 50 mph, the contact attempted to pass another vehicle. When the contact depressed the accelerator pedal, the engine misfired and the vehicle could not accelerate. The contact stated that the failure also occurred before the vehicle shut down. The vehicle was taken to a dealer where it was determined that it was a maintenance issue that was not covered under the power train warranty. The dealer stated that the plugs needed to be cleaned and replaced. The contact took the vehicle to the dealer while it was still under warranty, but the dealer only cleared the codes and did not repair the vehicle. While in reverse, the service advance track light illuminated on the instrument panel and the turn signals stopped working. The vehicle was taken to the dealer who stated that there was no failure with the vehicle. A mechanic told the contact that the failure was caused by a faulty steering nut in the steering column. The VIN was invalid. The failure mileage was 32,000.
While attempting to pass a slow moving vehicle on a two lane road, the engine on my truck started sputtering, then lost speed and power very rapidly. At that point the check engine light started blinking and the truck almost stalled. Fortunately I was able to pull into a parking lot and avoid other drivers. Had an oncoming car been too close, or had I not had a parking lot to pull into, there was a strong possibility I would have had an accident. I have had this happen to a lesser degree in the past, but not to the extent I experienced above, nor did the check engine light ever start blinking. At the time I passed this off as being bad gas, my tires slipping or some other issue and thought no more of it. At this point I don't want others to get put into the same situation, which could result in someone getting hurt. Because reports of this happening to trucks of the same year, make, model and engine I felt compelled to file this complaint.
When there was snow and ice on the highways I put my truck in 4 wheel drive and when turned back into 2 wheel drive I began to notice a grinding and vibration noise that occurred when turning. Then couple weeks later the noise started when backing out causing truck to shake and lose power to barely back out. This noise continued and has gotten worse. Was taken to dealership and looked over. Updates were made as well as oil change but days later noise came back. Since 2/12/15 my truck has been in the service department four times and has performed recommendations by Ford but days later noise comes back. The last time my truck was in I was told by the owner and service manager my truck is not fixable as they were informed other 2012 F150's are having same issues and an investigation is being done. Since this my truck is shaking more backing up, jerking the vehicle on the highway as if losing power than will gain power and jolt forward, I hear this grinding noise all the time when driving at different speeds from 30-60 mph, turns, and backing up. The other issue is when truck gets to 60 mph or higher it does not shift down unless I let up on pedal and then push it again. I am feeling unsafe in this vehicle as twice now I have heard a popping noise while driving with this noise. The dealership has told me there is nothing more they can do. The issue has been reported to Ford and they have done nothing for me. I want to get rid of this truck as I do not feel safe driving it like this.
Multiple occasions go to step on the gas and the truck just doesn't accelerate, feels like a misfire or almost about to stall, this usually happens when at a complete stop at a light and light turns green, has also happened when rolling in traffic or trying to get onto highway at the on ramp. Another time driving on highway, stepped on gas and truck lurched forward as if someone hit me from behind and RPM kept accelerating even though I was not stepping on the gas. Have brought this to dealer and they claim they can't find anything wrong. I believe these are particularly dangerous because I'm expecting the truck to move so I can go along with flow of traffic and it just hangs on me putting me in a bad situation or it launches forward making me momentarily jerk the wheel and lose control. Possible known issue? (www.usatoday.com/story/money/cars/2013/05/28/Ford-F150-ecoboost-government-probe/2367197/) thanks
March 1 at approx... 8am I was coming out of a 30mph zone on the turnpike. As I accelerated to highway speed the truck started shuttering bad and engine light came on.... and put the truck in a dead zone.... it was still running but power was not there!!! I put on my flashers and safely made it to the shoulder.. the semi directly behind me missed me by inches.
NHTSA id number: 10052207, Ford F150 2012 3.5 with turbo acceleration failure: Environmental conditions: 5 degrees, roads were dry, no precipitation in the past 72 hours. During acceleration from a stop, the turbo charges kicked in and the vehicle quickly went into a mis-fire condition, (the vehicle engine fault light began blinking) causing the vehicle to quickly loose power. Vehicle was driven off of the main therefore into a residential area where the vehicle was allowed to idle for a few moments. The engine light stopped blinking and the vehicle was once again driven without issue (slow acceleration was used for the balance of the travel that day). Issue again occurred off an on and became a significant safety issue on Friday, March 6th while it was being driven on a toll road during rush hourm when the vehicle again lost power. Was fortunate to close to an off ramp where the vehicle was once again allowed to idle for several minutes before continuing trip. Vehicle was dropped off with Ford dealership. No odb codes are in the memory, Ford is indicating that the vehicle requires a tune-up at an estimated cost of $600. Why am I paying for this manufacturing defect!!!
Updated - NHTSA id number 1005220-7, Ford F150 2012 3.5 with turbo acceleration failure: Environmental conditions: 5 degrees, roads were dry, no precipitation in the past 72 hours. During acceleration from a stop, the turbo chargers kicked in and the vehicle quickly went into a miss-fire condition, (the vehicle engine fault light began blinking) causing the vehicle to quickly loose power. Vehicle was driven off of the main thoroughfare into a residential area where the vehicle was allowed to idle for a few moments. The engine light stopped blinking and the vehicle was once again driven without issue (slow acceleration was used for the balance of the travel that day). Issue again occurred off and on and became a significant safety issue on Friday, March 6th while it was being driven on a toll road during rush hour when the vehicle again lost power. Was fortunate to close to an off ramp where the vehicle was once again allowed to idle for several minutes before continuing trip. Vehicle was dropped off with Ford dealership. No odb codes are in the memory; fair oaks Ford is indicating that the vehicle requires a tune-up at an estimated cost of $600. Why am I paying for this manufacturing defect!!!
The contact owns a 2012 Ford F-150. While driving at approximately 65 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. The check engine warning indicator illuminated. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.
At passing speeds or during acceleration the vehicle will stall and check engine light will come on and start flashing. It only does this when accelerated and has almost caused accidents. After numerous occasions of this happening the light has continuously stayed on and now it won't go off.
2012 F150 ecoboost engine.loss of power and truck shuddering when accelerating at highway speed from possible misfiring. Service engine light came on also, but turned off soon after event. Took to dealer to check, dealer said to change spark plugs and boots. Dealer did not mention previous or current technical service bulletins for this.
The contact owns a 2012 Ford F-150. The contact stated that while driving 30 mph, the vehicle stalled and the check engine light illuminated. The vehicle was taken to the dealer numerous times for the failure. The dealer performed diagnostic testing, which located several codes; however, the codes did not relate to the stalling failure. The dealer checked the engine oil for oil sludge, but the engine oil was normal and the computer was reprogrammed. The dealer advised that they were unable to repair the failure. The manufacturer was made aware of the failure. The failure mileage was 8,000.
I was pulled to the side of the highway (I-95) waiting out a heavy rainstorm. Upon pulling back onto the highway, my truck would not accelerate, lost power, shook and almost stalled out..I was almost rear ended by a truck. This was the second time this happened since I bought the truck new. The first time was Jan -14 under the same location and circumstances.
After driving in raining conditions for more than four hours, I attempted to pass another vehicle. When I accelerated, my vehicle began to lose power and shake violently. Because of this, I nearly cause a multiple car accident do to my inability to control my trucks rapidly reducing speed. The same issue or type of issue occurred in late August of 2013 while attempting to merge into traffic. Upon acceleration attempt, the engine reduced power, failed to respond and the vehicle shook violently. A Ford dealership completed tsb-13-8-1, however, it was reluctantly done as no code would verify a problem. The truck is currently at another dealership, who once I explained the problem I was having, told me that I needed to have tsb-13-8-1 performed. I mentioned it had been performed and was told that unless a code could verify a problem, nothing could be done. This is a well documented problem, with many occurrences. This vehicle is going to get someone killed if someone doesn't correct the issue. It is not something that can be "created" by a mechanic to, it only happens in real-life situations. Is there something someone can do to make Ford research, identify and correct this issue before even one death?
A D V E R T I S E M E N T S
- Glenolden, PA, USA