This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ecoboost engine shut down on highway in rush hour traffic. Had my truck in the shop after $9526 in repairs and new engine it happened again this week. 1 year later. My truck was under 2 warranty extensions. And was in the Ford dealership at those times. I mentioned to service manager that it seems that possible could be the problem. Now I'm stuck with this mess. And it took 18 months for them to fix/ not fix it. Ford dealership
My vehicle is experiencing an intermittent loss of the transmission output speed sensor (oss) signal to the powertrain control module resulting in a temporary, unintended downshift into first gear. In some cases, the oss signal recovers while Im driving, and the vehicle resume normal function; in other cases, my vehicle needs to be stopped and restarted to regain normal transmission operation. I believe Ford is aware of three reports of accidents and no injuries related to this condition on the affected vehicles.
I had just purchased this well-used 2012 F150XL [XXX] ) because well into retirement at [XXX] and officially handicapped, it was all I could afford and had to get a personal loan for it anyway. First thing was a Lake Keowee Ford (REFLASH RECALL) which was performed and within a few days, everything electrical stopped and the battery started draining overnight over and over. The truck would not start, the column shifter was locked in Park and I could not even push it clear of a carport for a tow truck. With endless research, I find that this Shift Interlock failure is very, very common on these trucks of all related years and mileages. Below is a quote from a site: According to a survey, more than 75000 complaints reported against this problem across the USA in the last 15 to 17 years. In addition, it has affected the reliability of these F150 models due to sudden column shifter failure with minor internal damage. In my case, the Horn stopped working, the seats no longer adjust, the truck is in Limp Mode only and the steering is now only manual. It is a danger to drive, yet Lake Keowee is too busy to return my calls and chat efforts, a local repair facility charged $800 to NOT fix it and refuse to look at it again for -??maybe-?? two weeks-?? As said, I am disabled and a lifelong type one Diabetic so very brittle. I require a means of transportation, yet no one cares enough to offer / or knows how to fix it. This is a known problem that Ford has gotten away with for decades now and an official Recall on the Shift Interlock needs to be fixed. The ball is in your court now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving down the highway, a wrench appeared on the display, then the speedometer went down to zero and the truck wasn-??t shifting or accelerating. I took it to the Ford dealership and the diagnosed it as an issue with the Leadframe sensor assembly. They also let me know this is a known issue and there was an extended warranty program that my vehicle is over mileage for. The repair cost estimate was $800 for parts/labor. They also stated that the part is on back order and may be a month before they could get it. When I asked about driving with the issue they said it won-??t do damage to my transmission but may intermittently cause shifting issues and could result in loss of reverse. I don-??t feel comfortable driving it like that but it is my only vehicle. I also contact Ford customer care directly but there was nothing they could do to assist and pointed me here.
- Mountain Grove, MO, USA
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The contact owns a 2012 Ford F-150. The contact stated that while driving approximately 65 MPH, the vehicle unintendedly downshifted from 6th to 1st gear. The contact shifted the vehicle into neutral and coasted to the side of the roadway. The vehicle was turned off and restarted and regained proper function. The contact stated that the turn signal was also blinking abnormally. Additionally, the speedometer failed while making a left turn at slow speeds. The vehicle was restarted to remedy the failure. The contact also stated that the check engine warning light was illuminated. The contact took the vehicle to a certified mechanic and was informed that the vehicle had been producing incorrect DTC codes. The vehicle was diagnosed, and it was determined that the molded leadframe had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 138,000.
Service Advance Trac warning light comes on when backing while steering wheel turned. Multiple instances. Clears after a few minutes, but researching issue seems to be widespread across the Ford community, and has resulted in steering locking up while vehicle is in motion. Scheduled for maintenance visit to local dealership to diagnose. Codes read were C1963 & U0428
Today, My 2012 Ford F150 would crank, but would never start. The vehicle had gas and no issues with the battery. When this occurred today, I found out online that the 2009-2014 Ford F150s have a common issue associated with Fuse 27. In 2015, Ford issued a Technical Service Bulletin (TSB 15-0137) related to this issue, but according to Ford-??s Customer Service I was never informed of this TSB because it did not include my truck-??s VIN number. None the less it appears to be the same issue as noted in that TSB. After the truck wouldn-??t start today, I inspected the Engine Compartment Fuse box. It appears the Fuse 27 which provides power to the Fuel Pump has a commonly known issue of burning up. For my instance today this did appear to be the problem. Fuse 27 was completely burned up on the side of the fuse closest to the engine. Fortunately, I was parked in this instance and my safety or the safety of others was not put at risk, but my big concern is if the fuse were to go out while driving down the road or highway. The sudden loss of fuel due to this common electrical issue could have greatly put my safety and the safety of others at risk. The only warning message that I noticed prior to this issue was a battery warning, but when the vehicle was taken by an auto parts store to pull the code and check the battery, there was not issue with the battery. Note: The battery was replace 5 months ago. I believe this common issue that I and other Ford F150 owners have experience should be investigated further by the NHTSA to keep myself and others safe when driving or traveling in a 2012 Ford F150 to avoid the sudden loss of fuel to the engine that could result in significant injury or death.
vehicle died when driving (and has continued to die when driving). Seems to sputter as if downshifting and then totally stalls out, causing safety concern when driving in traffic and randomly dying. Luckily had somewhere to pull off of the road and not cause an accident. Have confirmed with auto repair shop that the main concern is the powertrain control module. Shop has been able to replicate this happening as they have driven it as well. No warning lamps/lights/etc present prior to this happening.
The contact owns a 2012 Ford F-150. The contact stated while driving 60 MPH, the vehicle lost electronic functions. The vehicle then shifted abnormally before downshifting into first gear, causing the vehicle to come to a sudden stop. The contact stated that he was able to maneuver the vehicle to the shoulder of the roadway before the vehicle went into LIMP Mode. After restarting the vehicle, the electronic functionality returned. The vehicle was taken to the dealer, who diagnosed a failure with the powertrain control module. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 127,000.
The problem with this vehicle is the body control module has gone out. It controls everything from the safety functions to back up cameras and engine function and starting. My truck first, lost its back up camera within the first year of purchase, then the driver side, turn signals, stopped working, the battery drains overnight, and the latest issue is that the truck will turn off while driving down the road. Three months ago, the engine cut off and all systems locked up while I was driving 45 mph in town. There are no issues with any other system in the truck. Mechanics have tested everything and state. It is only the body control module. I am unable to purchase a body control module from Ford and my mechanic, the Ford mechanics, the Ford distributor for this region, nor Carmax, where I bought the car can get the part because Ford says that all of their shelf held parts for this vehicle type are defective. They state is a known issue and there is no date for resolution at all. The date on the shelf hold is zero month zero day zero year meaning no date. The body control module in this series of Ford F1 50s is a -??known issue-?? to Ford. Due to their semi conductor manufacturer contract that has lapsed for this older technology, they state that the 4000 vehicle-??s that currently require this part are not they-??re greatest concern. They stated that there is an indefinite -??shelf hold-?? on this part due to their only being less than 50 of them available for anyone to purchase. Those parts that are being held are also suspect of defect. Since I have only owned this vehicle for two years and it is under the extended warranty, I purchased with it having only 19,000 miles on it that I have put on it, it seems that they should at least allow me to buy one of the shelf, held pieces to replace mine. Please help the 4000 of us. Please encourage them to do what-??s right for all of us. I still owe $17k on a non-running vehicle Carmax or Ford wont buy back.
TEMPORARY DOWNSHIFT AT HIGHWAY SPEEDS MAKING IT IMPOSSIBLE TO MAINTAIN HIGHWAY SPEED. DEALER IS AWARE OF THE ISSUE AND THE PART THEY NEED IS UNAVABLE. aBLE TO DRIVE THE TRUCK IN MANUAL UNTIL THE PROBLEM BEGAN HAPPENING WHILE IN MANUAL, TRUCK IS NOT DRIVABLE.
The vehicle would down shift aggressively into first gear. The speedometer and gear displays would not function showing 0mph while driving. The vehicle would move through gears erratically. Driver and passengers would be jerked forward.The vehicle has been inspected by an authorized Ford dealer. There were no indicator lights at the start of the issue. Indicator light appeared after multiple incidents spanning over a few months.
Unsure of how fire started but truck was in garage at repair facility and the dash spontaneously caught fire and burned. The truck had been parked for over 48 hours and keys were not in ignition. The truck can be seen on security camera video with a small flash starting in the dash then larger flames inside the cab. It burned for about 3 minutes then the fired died out but not before completely burning the dash. There is security camera footage which was too large to upload.
The truck will randomly downshift while driving losing all power on the highway not allowing the truck to increase in speed until it is turned off and restarted. After it is restarted, the speedometer stays at 0 not showing how fast we are going. While this is happening, the check engine light flashes. I have contacted the Ford dealership in our area multiple times over the last month, and they have yet to respond on the concern. Not all the trucks electrical components are working. The radio, power locks, power windows, and horn do not work. In July 2022 the truck was taken to a Ford dealership to be diagnosed, and they couldn't find a reason/cause for this in order to get the truck repaired.
Vehicle lost its power in the power steering system, and you lose all control over the vehicle and you can't move left or right Making it very dangerous for me while it occurred, since I was unable to move the car towards any direction.
After starting the vehicle and putting it into drive, the vehicle would not shift out of 1st gear. RPS revved nearly to red-line and even when I removed my foot from the gas pedal, the revs remained high. Even when underway, the speedometer registered 0 MPH and the odometer was showing only dashes "-------------". After a short time, the wrench symbol appeared on the display and the airbag warning icon was illuminated. I pulled over and turned the truck off and back on and it operated normally. No error codes were stored and my service shop will not work on it since it is not happening all the time. On a different occasion about a week ago, I was driving up a residential street incline and the truck was not shifting from 2nd gear. I pressed the accelerator more and all of sudden the truck shifted extremely rough jerking myself and my passenger unsafely. After this the truck stuck in gear, displayed the wrench symbol and illuminated the air bag warning icon. This looks to be highly related to Ford Safety Recall 19S07 but my truck is not covered by this recall.
A D V E R T I S E M E N T S
- Kankakee, IL, USA