This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford F-150. While driving 70 mph, the gear automatically shifted into first gear. Also, the wrench warning icon illuminated and the vehicle automatically went into limp mode. The contact pulled the vehicle over to the side of the road. When the contact turned off and restarted the vehicle, it performed normally. The vehicle was taken to the dealer (towne Ford, 1601 el camino real, redwood city, ca 94063) where it was diagnosed that the software needed to be reprogrammed. The vehicle was repaired, but the failure recurred several other times after the repair. The manufacturer was contacted at 800-392-3673 and stated that the VIN was not included in a recall, and the contact would have to pay for the repair. Case number: Cas-13431428 was provided. The approximate failure mileage was 94,000. Updated 8/6/18
The contact owns a 2012 Ford F-150. The contact stated the vehicle failed to accelerate and it also began to jerk. The dealer replaced the electronic system and reprogrammed the main computer; however, the failure was not corrected. The vehicle continued to occur. The manufacturer was made aware of the failure. The failure mileage was 1,000. The current mileage was 88,000.
- Mount Vernon , IL, USA
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- 94303, CA, USA