The contact owns a 2012 Ford F-150. The contact stated that upon taking the vehicle to an independent mechanic to replace all four tires, he was informed that the lug nuts on all four wheels were fractured and swollen. The contact stated that the lug nuts were replaced. Additionally, the contact stated that the tachometer and the speedometer needle had detached. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

- Morganville, NJ, USA

The contact owns a 2012 Ford F-150. While driving various speeds, the vehicle inadvertently downshifted and lunged forward. Also, the instrument panel lighting flickered and went completely dark. The contact pulled over and restarted the vehicle. Beaman Ford (1717 tn-46, dickson, tn 37055, (615) 446-2308) repaired the main cluster, but the failure recurred. The vehicle had not been repaired again. The manufacturer was made aware of the failure. The failure mileage was 88,800.

- Bon Aqua, TN, USA

I obtained this vehicle November 2012 from Ford Motor Company after winning an arbitration case I filed. Reason: The fuel gauge system in the truck it replaced, a 2010 Ford, 150, 4X4, was totally inaccurate and undependable. The arbitrator agreed that it was unsafe and granted us the option either to accept a new vehicle with similar features, or a buy-back. Throughout months of processing and several visits to a local Ford dealer for unsuccessful repair attempts, Ford steadfastly denied any issues existed--that the entire fuel monitoring and measuring system was working as designed--despite the fact that a disinterested third party expert hired by the BBB test drove our truck and concluded it was defective. Furthermore, a google search revealed numerous similar complaints wherein some owners actually ran out of gas owing to an inaccurate fuel gauge reading. Here is a recent and typical example of the problem: A few days ago when I started my truck, "miles to empty" was 225. The fuel tank showed between one-quarter and one-half full. Approximately 10 minutes later, "miles to empty" read 90, and the gas gauge was slightly above empty. I don't really care much about the "miles to empty" feature because I've learned not to trust it; however, when the fuel gauge shows a half tank of gas remaining, then a few minutes later drops to nearly empty, I become concerned--particularly when driving in the mountains where we live, and in snow conditions, thus creating a safety issue. To this day, Ford denies an issue exists.

- North Fork, CA, USA