This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello nhtsb, my certified pre owned 2012 Ford F-150 lariat 3.5L ecoboost 4WD supercrew has had the safety recall NHTSA 19V-075 19S07 6R80 sudden transmissiondownshift powertrain control module programming on March 18 2019 and since that time the wrench symbol has appeared in the speedo cluster twice and sent the truck into limp mode in motion each time in the late afternoon I was able to limp the truck to the dealer, each time it was too late to have a tech connect the truck to the diagnosis machine ! and if the truck is turned off there is no stored trouble codes ! I continue to drive the truck every day with the erratic shifting issues iam in fear of my truck downshifting to 1st gear on the freeway at high speed !!! I have not felt any improvement to powertrain since the recall repair was preformed, and I see no statemeant that the transmission lead frame was replaced ! thanks for your help. Best
The contact owns a 2012 Ford F-150. While traveling approximately 20 mph, the vehicle shook and downshifted into first gear. The vehicle was repaired on August 6, 2019 at beach Ford (855 jason blvd, myrtle beach, SC 29577) per NHTSA campaign number: 19V075000 (power train). The same dealer was contacted via phone for the recent failure. The manufacturer was notified of the repair failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 125,000.
The contact owns a 2012 Ford F-150. While driving 75 mph in fog, the contact attempted to pass a tractor trailer. The vehicle hesitated, failed to accelerate, and decelerated to 60 mph. In addition, the check engine warning indicator illuminated, the rpms fluctuated between 2000-4000, and the gear shifted from fourth to sixth gear. The local dealer and manufacturer were not contacted. The failure mileage was 51,000.
My transmission sticks in one gear, shifts very hard, and down shifts unexpectedly. There is a recall for this, but Ford has not started to fix this problem. It is causing additional damage to my vehicle the more I drive it. The recall was started in febuary of 2019.
The truck has a recall 16N02 open on it. I just purchased the truck and a few years ago it was in an accident at 99,000 miles and the passenger bedside was replaced, but insurance company totalled it so it has a branded title. Dealer and Ford are refusing to do the repair due to the title status.
- Murfreesboro, TN, USA
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The automatic transmission suddenly downshifts to an extreme lower gear while driving in city traffic. The occurs when you first let off the gas. (I understand there may have been a recall for this year and model truck).
The contact owns a 2012 Ford F-150. While driving approximately 55 mph, the vehicle downshifted unexpectedly. The contact pulled over to the side of the road and noticed that the wrench icon and malfunction indicator lamp were illuminated. The vehicle was towed to an independent mechanic who determined that the transmission needed to be replaced. The contact also mentioned receiving a recall notification for NHTSA campaign number: 19V075000 (power train) in March of 2019 after the vehicle was repaired. In may of 2019, the contact received a customer satisfaction program letter (number: 19N01) highlighting the terms of the program, which included the failure that occurred. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 24280289. The approximate failure mileage was 130,000.
While accelerating onto a highway, the vehicle completely lost power and the engine stopped and could not be restarted. Had to coast to a safe spot to pull of the road. After investigating the problem, I discovered that the fuse for the fuel pump had blown and melted the fuse block where the fuse is inserted. This is a known problem at Ford for this vehicle and they have issued a technical service bulletin for their dealerships to move the fuel pump fuse to a different block within the fuse panel and install a fuse block that will handle the required amperage. This is a problem that should definitely be a recall by Ford because of the nature of the failure. Losing complete power, including power steering and braking capability is a safety issue and should be urgently addressed by Ford. The NHTSA should force Ford to recall these vehicles and fix this issue before more people get killed.
The contact owns a 2012 Ford F-150. While driving approximately 55 mph up a hill, the transmission abruptly downshifted and smoke was present coming from the engine compartment. The vehicle was towed to an independent mechanic who diagnosed that the connect in the transmission line malfunctioned and caused transmission fluid to leak from the vehicle. The transmission lines were repaired, but the vehicle continued to malfunction. While driving up a hill, the transmission abruptly downshifted. While driving down a hill, the transmission would not properly shift. The vehicle was taken to bob maxey Ford of howell (2798 East grand river ave, howell, mi) where the lead frame was replaced. The contact was informed that metal shavings were also present inside the transmission, which was not repaired. The contact indicated that the vehicle was previously repaired per service program number: 19N01B to reprogram the transmission. The manufacturer was notified of the failure and provided case number: 24445319. The failure mileage was 96,000.
I was casually driving on the highway just outside of atlanta when all of a sudden I felt a jolt in the rear end and my advanced traction control turned on and stated that there was a problem. I pulled over and called a tow truck to take it to the Ford dealership for service. The dealership advised me that somehow my rear axle differential had snapped on the rear driver side. They stated that usually they see that in high lifted trucks or with towing something heavy. My truck is standard lift and I do not tow any trailers and I am thinking it could possibly have been a factory defect as my truck is still pretty young and has only 114000 miles
The contact called on behalf of [xxx] who owns a 2012 Ford F-150. While the vehicle was reversing out of a parking lot, the steering seized and the service advancetrac warning indicator illuminated. The vehicle was taken to harrison Ford (820 N main St, wellington, oh 44090, (888) 684-4989) where it was diagnosed that the power steering gear was faulty and needed to be replaced. Vehicle was repaired. The contact referenced NHTSA campaign number: 14V316000(steering), but the VIN was not included in the recall. The manufacturer was notified of the failure and did not assist. The failure mileage was 120,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Ford F-150. While driving 75 mph, the vehicle downshifted independently and the engine revved to 4,000 rpms. The contact immediately decreased the speed to 60 mph and the vehicle independently shifted back into drive. The vehicle was not taken to the dealer. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 70,000.
The contact owns a 2012 Ford F-150. The contact took the vehicle to byers Ford (1101 columbus pike, Delaware, oh 43015, (888) 350-4405) where it was repaired per NHTSA campaign number: 19V075000 (power train). While leaving the dealer, the contact noticed that the gear shifting was different and it would slowly shift into gear. The contact also noticed that the brake pedal felt spongy and difficult to depress. The vehicle failed to respond when the brake pedal was depressed. Within the past three months, the contact had to add four bottles of antifreeze to the transmission and the engine overheated. In addition, the service brake, engine hot, and transmission hot warning indicators illuminated. Occasionally, when the vehicle was stopped or idling, the air conditioner blew hot air and the windows failed to function. The vehicle was taken back to the same dealer and was informed that there was a failure due to manufacturer recall number: 19S07 (power train). The repair was incomplete and the contact was informed that the vacuum pump failed and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the brakes operated intermittently. The manufacturer was not notified of the failures. The approximate failure mileage was 115,000.
While driving my truck will automatically change gears and the speedometer will go to zero. Sometimes it will drop into a low gear, sometime it will jump into and higher gear. On two occasions now my truck has gotten stuck in 5th gear while driving on the highway. When I come to a complete stop it wont downshift below 3rd gear. Both times this has happened the speedometer seems to short out as well and goes to zero. If I turn the truck off when this happens the transmission resets and all gears work until the next time it occurs while driving. Overall this has now happened 4 times over the past month. I took the truck to the dealership for a transmission related recall, they reprogramed the transmission and the issues has continued to happen. This is a safety hazard and should be address immediately by the Ford Motor Company.
Upon startup engine makes a terrible rattle knock noise, upon investigation we came to the conclusion that timing chain stretched and or tensioners and cam phasers may have failed. That is until the oil pressure is high enough to correct this issue
The contact owns a 2012 Ford F-150. The contact received a recall notification for NHTSA campaign number: 19V075000 (power train). Butler county Ford (400 S main St, butler, pa 16001, (724) 287-2766) performed the recall repair. After the repair, the speedometer malfunctioned and several unknown warning indicators illuminated on the instrument panel. The contact returned the vehicle to the dealer the following day. The dealer stated that the manufacturer would not authorize additional repairs to replace the molded lead frame because the vehicle had a restructured title. The contact wondered why the dealer did not inform him of the restructured title during his initial visit. The failure mileage was 88,400.
Vehicle shows huge wrench on screen. Speedometer/odometer stops working and only have 3rd and 5th gear. Next the truck violently downshifted to 1st gear. Took to the dealer to have recall fixed. They said they reset the computer and downloaded new software. 2 days later, truck was stuck in 1st gear. Pulled over, restarted it and seemed fine. Now about once a day, will suddenly shift into 1st at any speed again. Seems like they never fixed. Back in the shop now so let's see what happens. Loss of work, and my safety is a huge concern. Paying for a vehicle that is truly unsafe!
While driving at 60mph the transmission shifted into first without warning, causing a sudden loss of control of the vehicle almost causing multiple accidents as I was in the middle of rush hour traffic. The sudden down shift over spun the motor, resulting in a lower engine knock which a certified Ford technician believes is the result of a bearing failure. Even though the technician performed a cylinder leakage test in which no indication of valve interference was identified, the Ford engineer he was dealing with said he had seen this issue before! this is the same recall issue that has caused multiple accidents! there are dozens of blog posts where this issue has caused, at the very least, multiple trips to the dealerships and in rare cases (not including mine), engine failure. I have calculated the engines RPM's using the formula: Axle ratio X vehicle speed X transmission ratio X 336.13) / tire diameter = engine speed. At the time of the incident, the engine's RPM's were at an estimated 9,074 RPM's [(3.55 X 60mph X 4.17 X 336.13)/32.9]. the tachometer only goes to 7,000 RPM's! there are two recalls (19N01 and 19S07) that can cause intermittent shifting into first. The day before the incident, I went to the local Ford dealership and was told they couldn't get me in for recall fixes because they needed to "take care of their paying customers first." I have talked with four different Ford customer service representatives, the answer has been the same; "there is nothing Ford Motor Company can do for you at this time." I feel Ford has been very neglectful in taking responsibility of this issue, not only for myself but the countless other people that have had similar problems.
A D V E R T I S E M E N T S
- North Hollywood, CA, USA