This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have shuddering goin on somewhere in the drive shaft, transfer case and the transmission. I just got it back from Ford where they told me they could not fix it. And on the way home I hit a bump on the highway and the shudder almost ran me into the car next to me. I am feeling very scared to drive it, I feel like it's gonna fall apart. I've had it into Ford many times for this problem and others and to no avail, they can't fix it. I'm ready to file a lawsuit over this. Please help. Thanks
Tsb 11-08-18. Exactly what happens to my vehicle. Random. In long sweeping left turns when steering wheel is at the 11 oclock position between 40-75 mph. Steering wheel will not reset itself back to center. I have to manually move wheel back to center. Meaning, when coming out of the lefthand turn the wheel will stay at the 11oclock position until I move it back to center. Not every time but often. If you dont pay attention 100% of the time the truck will steer itself into a wall or median only going left.
Truck started to skip out of gear when driving; this started happening a year ago. Took to dealership in austin, tx (covert Ford), did a minor transmission rebuild; however, we noted that there was a recall for Ford F150 2012 transmission, but the dealership said the model was not under the recall. After numerous returns to covert due to the recurrence of the same issue, we took the truck on an extended vacation to the mountains where the truck started to lose power on inclines (the same problem as before). We had the truck towed to durango, co to the Ford dealership. The durango dealership acknowledged that it needed a new leadframe, something which should have been caught by the austin dealership a long time ago. Covert (the austin dealership) did install a tsb component, but the older recalled version of it, which is why the problem persisted. We have been waiting three days and 800 miles from home for the new version of the lead frame to arrive and be installed by the durango dealership. Covert Ford (in austin, tx) grossly mishandled this from the very beginning with their incompetence and lack of acknowledging the service bulletin, which we brought to their attention from the very beginning!!! at this point, this has cost us thousands of dollars, hours of lost work and wages, time away from home, and many headaches.
April 27, 2016 recall 16S19-my Ford is experiencing the same problem as the April recall. My truck has (while in motion on a city street) shifted from 5th & 6th gear down to 1st gear. My truck has also stayed in 5th gear even though I was in park. I began calling Ford in April to report these issues, but my VIN# is not in the recall but I'm experiencing the same problems and reported it. I want Ford to include my VIN in the recall. Obviously there are some trucks outside the specific dates the recall includes that are experiencing the same problem.a district customer representative gave me her number to call her, but after I reported the last time my truck involuntarily shifted, I did not receive a call back. I tend to believe they are aware there are more trucks experiencing the same issue and they are reluctant to take any action. Help....
After starting the vehicle and putting it in drive, vehicle is driven a few feet on cty streets and upshifts into fifth gear from first gear, skipping other gears. Vehicle then will not down shift, even after coming to a complete stop, vehicle will still remain in fifth gear. When on a hill, the vehicle has a very difficult time moving from a stopped position when it's in fifth gear. The vehicle had to be turned off and back on, as well as put in park and back in drive multiple times to try to temporarily fix the issue so the car could become mobile again. Vehicle was taken to Ford dealer who stated there's an issue with a sollonoid.
- Augusta, GA, USA
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The contact owns a 2012 Ford F-150. While driving approximately 50 mph, the vehicle independently downshifted into first gear and the wheels seized. The contact slowed down and the failure subsided. The vehicle was taken to the dealer where it was diagnosed that the transmission control module malfunctioned and needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was related to a recall for the powertrain and Ford recall number 16S19. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The failure mileage was approximately 88,000. VIN tool confirms parts not avaliable.....updated 0711/16
I have had my truck to the dealer for repairs, four times! the truck will actually go into 'limp mode' causing the engine to lose all power when accelerating, it takes about a minute to correct itself, but you have to let completely off the accelerator. If you depress the accelerator before it corrects itself the vehicle shutters violently and slows even more! this is a very hairy situation especially when your in heavy traffic on rt 95! the dealership tells me "unfortunately it's sunny out and we can't duplicate the problem "! it only does this when you go on trips during rainy days or in heavy moisture.I live in Maryland and have a second home in winston-salem nc. This has happened to me at least seven times whill couting between the two. All the dealership has done is put a so called water deflector on my vehicle, which did absolutely nothing! is it going to take someone getting killed before something is done about this widely known problem?
I took delivery of this truck in March of 2012. The truck has had documented ongoing serious drivability, safety and reliability issues since October of 2013. The issue of immediate concern relates to ongoing misfire, back fire, and engine stall. This condition has occurred at low speed, highway speed, and while towing. The immediate loss of power and subsequent surging effects caused by this condition renders the truck hazardous to me, my family, and other motorists. This issue has been repeatedly reported to and serviced by Ford. I have also personally filed complaints and concern with Ford Motor Company. See Ford customer service case number 8603638. The misfire, back fire, and engine stall is the current ongoing issue but you will also see in the service history this vehicle has also experienced traction control, drive shaft, steering system, and sensor/electrical component failures dating back to may of 2012. It is my understanding Ford Motor Company is aware of this issue with the eco boost engine and drivetrain in my truck. This known issue was responded to by tech service bulletin 13-2-14. However, the mitigation measures of that bulletin and other subsequent service attempted to repair my truck have not been successful. Further, the service bulletin does not take into account the significant safety issue of a truck traveling public roads and experiencing sudden loss of engine power. Finally, I want to point out that the ignition/engine problems my vehicle experienced has caused premature failure to other components to my drive train. This includes fouled spark plugs, damaged coils, and likely accelerated end of life to other emission controls and mechanical components to the engine due to the misfire and water entering the combustion chamber.
20,484 miles on truck. 10/18/15 RPM's increase but doesnt shift into next gear. 10/19/15 roadside assistance towed to dealer. Dealer found no code, sent back to me. 11/17&11/22 driver seat lost memory. 11/28/15 RPM reved when brake was applied RPM's were still increasing. 12/2 brought to dealer no code on diagnosis, sent out again without troubleshooting 20,900 miles on truck. 12/8/15 RPM's reved didnt go into gear. 12/8/15 1hr after prior failure, tried to leave driveway and 2 attempts to engage drive it wouldnt move put truck in reverse then proceeded to put in drive, stuck in 1st gear for 2 blks. 12/10/15 my 5yr old granddaughter and I drove 4 blocks before truck shifted to 2nd gear. 12/11/15 truck did not seem to be running right heard a clunk upon leaving prk lot got across 4 lanes of traffic and truck failed to shift, wrench on dashed showed and went away, dash info had lines across instead of mpg and air bag light stayed on, dealer was on my way, this time code showed and was the torque converter. I ended up driving this vehicle 500 miles iwith the torque converter failing here and there until a code showed. This caused a very dangerous condition to all on the road and much unneeded stress. I am very concerned what other components have premature wear due to continuing to drive my truck in this condition. I purchased an extended vsc from dealer but unsure what it covers so Ford will not offer extended warrenty, only offering oil changes. I do not want anyone to go through this same dangerous situation. Please act on this before deaths start occuring. After reading up on the torque converter, the symtoms my truck experienced were exact along with the truck increasing RPM's although brake was applied. Instinct is you dont continue driving a vechile that doesnt shift even due to likelyhood of other components failing and dangerous conditions in traffic.
F150 ups shifts hard when cold from first to second and third gear. It down shifts hard from 3ed to first gear when stopped at a stop sign. This morning while slowing down to merge into traffic it bogged down and started to die then all of a sudden it fixed itself. I bought it used and have had it for 3 weeks.
July 6 lost power to truck engine at 60 mph when going to pass in hard acceleration situation. Truck engine shuttered for over 3 mins until I could get it stabilized around 2000 rpms in a lower gear/speed. This was the first of two similar situation on the same day with the truck and throughout the remainder of the day any acceleration over 3500 rpms caused a loss of power. We limped the vehicle home that day. Next day check engine light came on and off until we could get truck into our local Ford dealer for service on 7-13. This issue has been researched via info on this site to no conclusion. I can say if you drove this vehicle and simulated this issue you would see the major issue this causes and potential risk of accident at highway speeds with acceleration. Specifically heavy traffic situations. The issue caused spark plug damage, catalytic converter damage and the dealer performed the tsb (4th issued by Ford) to attempt to fix the issue. This is a known issue, causes safety issues and should be recalled to permanently fix not try to patch with four different tsb. Fix this correctly before accidents occur that cause deaths. Updated 9/25/15 updated 3/23/2016 updated 11/27/2017
24,991mi: Misfire when accelerating while driving. No check engine light. Dealer reported no problem found, no codes & made no repairs. 29,440mi: Misfire when accelerating & going up & down hills specifically when in 4,5, 6 gear during both flat & inclined highway driving. This was while pulling an 8000lb trailer. No check engine light. Dealer found misfire in #1 & 4 and replaced coils & plugs in #1 & #4 only. Test drive still showed misfire, then replaced turbo boost pressure sensor. I was told that moisture had damaged the plugs & sensor. 35,214mi: Misfire when taking off from a stop, during normal acceleration and going up hills.no check engine light. Dealer replaced the drivers side exhaust manifold because it was warped. 37,164mi: Misfire when taking off from a stop, during normal acceleration & going up hills. I saw this in acceleration conditions from 10-60mph without towing a trailer. No check engine light. Dealer reported no problem found, no codes & made no repairs. 38,577mi: Repeated severe misfires while going up moderate inclines. Check engine light came on (first time this ever happened) & I had a reduction in power, could not get out of 3rd gear & my speed dropped from 65mph to 50mph. After repair had moderate misfires during major inclines while towing a trailer but no check engine light. 39,000mi: While towing a trailer, experienced series of moderate to severe misfires in waves be ok for an hour & then go into a series of misfires for 3-10 minutes. Some were on hills, some were on flat highway driving. I had 5 occurrences where the check engine light came on during this drive. 3 of these were during a hill climb where I had a power reduction & lost speed. Vehicle stayed in 3rd gear. When I would get a series of severe misfires, misfires were so severe (without the check engine light on), that I could hear & feel the turbo kick off & on..
When attempting to accelerate from a complete stop the truck will only move forward when the pedal is fully depressed. When this is happening the truck barely moves then it will catch and lunge forward at break-neck speed. This same thing happens at approximately 30 mph, will be accelerating normally when all the sudden the RPM and speed gauges completely drop the engine losses all power and if the pedal is continued to be pressed the truck will lunge forward, again at break-neck speed. In a 10 mile trip it can happen 3 or 4 times. Today we had a new experience where when decelerating to come to a complete stop the motor began revving to redline all while only the brake was depressed. On green light the acceleration again was limited to full petal and a limp till burst mode. These events all scare the family to the point of not riding in the vehicle.
2012 F150, 5.0 V8 3 years off lot when July 4th gets here in 2015. 33000 miles and 4 of the spark plugs are shot, Ford tech said gaps are off. From factory. O2 sensor also shot. Working on it now, better be covered under bumper to bumper, because $1100 dollars is a lot to put into practically a brand new truck.
I was merging on to the expressway and went to merge and mashed pedal to the floor the 3.5 ecoboost engine would not accelerate and lost power. I was almost run over by a tractor trailer truck. Had there not been a third lane for him to Dodge around me I wouldn't be sending this complaint, I would be dead. Ford has to find a fix for this problem immediately.
While attempting to pass a slow moving vehicle on a two lane road, the engine on my truck started sputtering, then lost speed and power very rapidly. At that point the check engine light started blinking and the truck almost stalled. Fortunately I was able to pull into a parking lot and avoid other drivers. Had an oncoming car been too close, or had I not had a parking lot to pull into, there was a strong possibility I would have had an accident. I have had this happen to a lesser degree in the past, but not to the extent I experienced above, nor did the check engine light ever start blinking. At the time I passed this off as being bad gas, my tires slipping or some other issue and thought no more of it. At this point I don't want others to get put into the same situation, which could result in someone getting hurt. Because reports of this happening to trucks of the same year, make, model and engine I felt compelled to file this complaint.
Back out of garage turned steering wheel to left; put in drive pulled ahead, advance track light came on and service advance light also came on. If you don't reset light the signal lights don't work unless you hold the lever up or down it bring codes up C1B00 and U0428-20 andu2101 which dealer says steering sensor is bad but not serviceable so you need new electric steering rack. This is on a 2012 F150xlt and there is no recall but I think this is a safety issue, also I think it is a power train issue.
When there was snow and ice on the highways I put my truck in 4 wheel drive and when turned back into 2 wheel drive I began to notice a grinding and vibration noise that occurred when turning. Then couple weeks later the noise started when backing out causing truck to shake and lose power to barely back out. This noise continued and has gotten worse. Was taken to dealership and looked over. Updates were made as well as oil change but days later noise came back. Since 2/12/15 my truck has been in the service department four times and has performed recommendations by Ford but days later noise comes back. The last time my truck was in I was told by the owner and service manager my truck is not fixable as they were informed other 2012 F150's are having same issues and an investigation is being done. Since this my truck is shaking more backing up, jerking the vehicle on the highway as if losing power than will gain power and jolt forward, I hear this grinding noise all the time when driving at different speeds from 30-60 mph, turns, and backing up. The other issue is when truck gets to 60 mph or higher it does not shift down unless I let up on pedal and then push it again. I am feeling unsafe in this vehicle as twice now I have heard a popping noise while driving with this noise. The dealership has told me there is nothing more they can do. The issue has been reported to Ford and they have done nothing for me. I want to get rid of this truck as I do not feel safe driving it like this.
A D V E R T I S E M E N T S
- Winnebago, IL, USA