This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving about 50-55 mph in 6th gear the truck suddenly downshifts to 2nd and then 1st gear. The rear tires locked up and the RPM's red lined. I skidded for a little bit and then it shift back into a higher gear and resumed normal operation.
The contact owns a 2012 Ford F-150. While driving 35 mph, the vehicle experienced independent deceleration and jerked. In addition, the limp home warning indicator illuminated. The vehicle was taken to J.C. lewis Ford (9505 abercorn St, savannah, ga), but was not diagnosed. The contact was advised to schedule a diagnostic appointment. The vehicle was also taken to an independent mechanic where it was diagnosed that the speed sensor was faulty and the lead frame needed to be replaced. The manufacturer was notified of the failures and did not assist because the VIN was not included in a recall. The failure mileage was approximately 80,200.
As we drove 55 mph on straight dry highway our vehicle suddenly downshifted into first gear causing rear tires to lock up. We were fortunate that we didn't have traffic behind us. We immediately pulled off on the side of the road, put into park fo collect ourselves and then proceeded straight to the local dealership service department to drop vehicle off. With research on this defect we found Ford had a recall out for this same issue (recall 16S19 which we never received) we were advised our VIN did not fall under the recall therefore we had to pay for the repairs. We were not given a reason why even though our F150 is a 2012 and was manufactured in dearborn mi July 2012. (we were finally able to get $100 refund from local dealership, however it was after a lot of phone calls. Not sure if it came directly from them or manufacturer and still does not cover out of pocket cost or months of time spent). After we picked up our "repaired"/paid for vehicle a few weeks later we experienced the same defect. We were taking trash to the local dump a mile down the highway going 30 mph and vehicle suddenly downshifted into first gear, mileage meter on dashboard blanked out and wrench appeared on screen. On the way into the service department driving 55 mph on dry pavement vehicle once again downshifted into first gear, mileage meter on dashboard blanked out and wrench appeared on screen. Local service department could not diagnose on their own, we had to wait over 9 days for Ford manufacturer to get back with them on how to fix it and send parts. They replaced main control/valve body in transmission, reprogrammed tcm (transmission control module) and cleared shift tables. Again they did not cover any costs and we had to pay hefty bill out of pocket when this is a manufacturer defect. The vehicle is a 2012 F150 4X4 super crew lariat eco boost with only 41,000 miles on it.
Recall 16S19 does not cover my specific truck, but I have twice reported to dealership that truck is downshifting hard on its own, for no apparent reason. It is physically felt and a jerking of the vehicle occurs. Occurs are random times while traveling at low speeds. This has not occurred at high speed. Dealer service manager told me to "unhook battery cable and it would reset computer."
- Corbin, KY, USA
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Around the beginning of July this year as I was driving around my speedometer and digital gauges on my 2012 Ford F-150 quit working and the truck began shifting very hard. I was able to pull over and restart the engine, and upon doing so it began normal operation. Over the course of the next couple weeks it did this same thing approximately four (4) more times. The last time was the most serious as I was driving down the highway about 65mph when my truck suddenly dropped into first gear and almost forced me off the road along with my two (2) year old daughter who was riding with me. I was able to maintain control and guide the truck off the roadway. However, this time upon restart the truck, while parked, was continuously revving at about 6,000rpm's. upon a second restart it went back to normal operation. I called my local Ford dealership, cavalier Ford chesapeake square, and spoke with lindsay givens who told me it would be a "hot minute" before someone could look at my truck. I dropped it off after hours that night (07/20/18) with a written description of the problems. I was later contacted on 07/24/18, by phil causey, saying they were going to take a look at my truck the following day. I never heard anymore and upon calling the dealership on 07/27/18, and speaking to tanya howard, I was advised my truck still hadn't been looked at and phil was off until the following week. On 07/31/18 I received a call from phil and he stated that while they were driving my truck around it got stuck in first gear on them as well, and they located the problem in the leadframe of my transmission. The diagnostics shows my truck read codes P0722 and P072. This recall https://media.Ford.com/content/fordmedia/fna/us/en/news/2016/04/27/Ford-motor-company-issues-three-safety-recalls-and-two-safety-co.html covers this exact problem on my vehicle, however Ford will not honor it.
I was driving on the highway when my transmission slammed into first gear with both check engine and wrench light started flashing almost causing an accident. After this, the truck would not shift above 3rd gear. The truck was brought into imlay city Ford dealership in Michigan where they assessed the issue to be the lead frame which upon further research should be covered under customer satisfaction bulletin 16N02. Ford customer service informed me that my bin was not effected by this recall and forced me to pay 200 dollars to assist in the repair of their known issue. I have received whiplash from the sudden stop of my vehicle. My worry is there are other vehicles out there not notified by this recall that is a major safety issue. Ford needs to expand their recall to cover all affected vehicles and honor the full cost of repairs.
Transmission frame rail trouble codes indicate a frame rail problem that had a recall but this VIN is not included in the recall. Transmission slips intermittently and also has gone into limp mode on occasion.
Transmission shifts erratically. From a stop the truck will sometimes shift from 1st to 5th and then back to 1st and get stuck in 1st. Sometimes while in 5th or 6th gear the truck will just shift into 1st, causing the RPM's to spike and I have to pull over and turn off and restart the truck. This morning it did the shift from 1st to 5th and then back to 1st.
On multiple occasions the truck will randomly shift gears causing the truck to jerk and slow down. My truck will shift sporadically between 1st, 3rd, and 5th and then get stuck in 1st gear and requires me to reset the key to get it to shift properly.
A bushing responsible for holding the shifter cable in the transmission detached. The transmission ends up in a different gear than what the driver sees on the shift console. For example, you might put the car in park, and the dashboard would show park, but the car would still be in gear. 2012 Ford F150 --> same exact issue repaired on 4/24/2017. There is a recall from Ford today and it does not include the F150. Yet experienced same exact issue and repair on 2012 F150 over 1 year ago. F150 at the time only 57,500 miles and 4.5years old.
While driving at approx. 40 mph on city street the truck downshifted to 1st gear. Had to stop, turn truck completely off and restart to get it to work properly.
While driving at highway speed the vehicle's automatic transmission dropped into a much lower gear causing a tire skid and large increase of RPM. A "wrench" icon appeared on the dash. When I researched the issue I found that an recall for this problem had been issued for the same year, make and model but my VIN was not included in the recall.
The contact owns a 2012 Ford F-150. While driving 65 mph, the transmission would automatically downshift. The contact stated that the transmission made abnormal sounds and various warning indicators illuminated. The contact turned off and restarted the vehicle in order for the transmission to function normally. The vehicle was taken to star Ford Lincoln (1101 S brand blvd, glendale, ca 91204, (818) 956-0977) for diagnostic testing, but no failure codes were found. The vehicle was not repaired. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 16V248000 (power train). The manufacturer was informed of the failure and offered no assistance. The failure mileage was 164,000.
Radio, clock and heater-air would shut off. Next day, the engine would start. All fuses were checked to be in good condition. When turning key onto "on" position the only thing that would light up was the odometer.
The contact owns a 2012 Ford F-150. While driving 60 mph, the vehicle's gear shifted without warning and caused the rear tires to seize. The vehicle was towed to the dealer (metro Ford auto sales, 1000 barnes crossing rd, tupelo, ms 38804, (662)-841-1000) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The failure mileage was 139,000. The consumer the transmission harness had to be replaced.
The contact owns a 2012 Ford F-150. While driving, the vehicle would jerk and lunge forward. The contact also stated that the vehicle would spontaneously become stuck in gear without warning. The contact called larry H miller Ford lakewood (11595 West 6th avenue, lakewood, co 80215, (888) 927-9286), but was unable to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was 100,780.
Over the last few weeks while driving at various speeds my truck would shift erratically( go from 1st to 5th, 6th to 3rd etc.). when it down shifts at speeds of 55 and above, the back tires lock up, the speedometer zeros out and the RPM gauge moves sporadically. After a little research I found there was a recall on this issue, (power train #16S19) but after speaking with Ford my VIN was not covered on the recall.
My 2012 Ford F150 XLT supercrew ecoboost has about 85000 miles and abruptly went from about 30-40mph to about 0mph a few times now while driving. Once time was very scary on a congested road. After this happened, its like my transmission misfires and misses gears all of the time. There is now a vacuum noise also coming out if the engine and it doesn't run right. I brought it to Ford and they told me that I probably wasn't changing the oil properly (I had changed my oil every 3000-5000 miles regularly.), but now they said I messed up the timing chain and phasers and they had to be changed for a price of about 4000 dollars. I have owned other Ford not ecoboosts and they all ran fine. I started doing some research and I am sure this is an engineering flaw on the part of Ford. I actually read that the NHTSA did research on this topic. There are tons of forums that have the information on them and believe that Ford should do the right thing and do a recall or fix the problem. I know its a big problem. I don't think it is fair to the american consumer to have to shell out that kind of money on a bad design flaw on apart of Ford that almost got me into an accident bad one time and when my kids and I have to go to an erupt stop. I don't tow anything and drive the truck like a car. This shouldn't be happening.
A D V E R T I S E M E N T S
- Hoover, AL, USA