This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, excessive force was needed to depress the brake pedal. The contact stated that the brake pedal was hot to the touch. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The failure reoccurred and the vehicle was returned to the mechanic to be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,000.
The contact owns a 2013 Ford F-150. The contact stated while driving at slow speeds, the brake pedal was applied but, was slow to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed about the extended warranty. The vehicle was taken to the local dealer however, vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
Cpsc:I11490309A. 2012 Ford F-150. Consumer stated that there is an issue with the brake pads and rotors. The consumer stated the rotors were prone to wearing and warping prematurely causing a reduction in braking distance. The dealer found the front and rear rotors pitted and corroded on the consumers vehicle. The consumer stated he felt a pulsation in the brake pedal.
While driving at normal highway speeds truck will abruptly die losing steering and brakes and has to be pulled to side of road and restarted. Normally happens while pulling rv trailer has not happened running empty. After restart will normally run several miles before recurrence. It always reflects "service advance trac" and shows a wrench at the read out. However, when taken to dealer there was no engine code so they are unable to find problem. I feel like we are at risk of a serious accident everytime we pull the trailer. This has happened 6 times. Dealer has advised me to keep driving till next time it occurs and to somehow try to restart without erasing "service advance trac" read out. I thing for our safety there is a lot of jeopardy in this.
- Holt, MO, USA
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- Berkley, MA, USA