This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After the vehicle is started and placed in gear, there are times when no power brakes are available and the vehicle is difficult to stop when it is only rolling at a few miles per hour (less than 5mph). You have to stand on the brakes to stop the vehicle, and if I'm towing a load when this happens it's a very scary event because the vehicle doesn't stop when you need it to stop. When pulling out of a parking position in a parking lot, I've come close to hitting a parked vehicle when my vehicle wouldn't stop as you would expect it to. I had my vehicle into the Ford dealership today to have this vacuum brake pump replaced to correct this problem, a problem that they know that exists and that is a safety issue, and I was told that the part will not be available until halloween timeframe.... a 3.5 month back order. This is the most popular selling vehicle in North America, and if this is happening to only a small percentage of Ford F150 ecoboost's, it's only a matter of time before an individual is seriously injured or killed from this vacuum brake pump failure on this vehicle equipped with the ecoboost engine.
The contact owns a 2012 Ford F-150. The contact stated that while reversing at approximately 5 mph, the brakes became hard and failed to respond, causing the contact to crash into a tree. A police report was not filed. There were no injuries reported. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 41,000.
Brakes engaged partly when I was going down the road without stepping on the brake. This has happened several times. Dealer turned rotaries but did not solve problem. This truck had less than 10,000 miles when this problem was occurring. I have taken the truck to two different dealerships, but Ford has not corrected the problem yet. The reason I bought the Ford was to respect the workers who did not take the government bailout and to get better gas mileage. I feel this is a safety issue.
- Camden, TN, USA
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- Skaneateles, NY, USA