We are forced to keep our truck off the road until we can afford a few thousand to replace the powertrain control module software, lead frame and possibly transmission. The truck spontaneously shifts into lower gears when driving at about 20-55 miles per hour. This causes the truck to hesitate in the middle of the road when driving. It simultaneously makes a “honk†sound. There were a few occasions where the truck shifted into park when I hit the breaks or it shifted into reverse when I intended to go into drive. Clearly issues with the transmission pose serious safety hazards to our family and other people. It is scary when the transmission shifts gears without notice, the brake pedals lock in midair, the brakes delay in stopping, and that the gas gauge fails.
There are at least 4 Ford Recalls / Customer Satisfaction Program extensions that our Ford F150 2011 should be entitled to but strangely isn’t. We need help with getting Ford to cover the cost of repairing our vehicle under at least one of the following recalls that covers other Ford F150 2011:
• Recall Number 16V24800 Power Train Automatic Transmission
• Recall Number 11V582000 Power Train Automatic Transmission
• Recall Number 12V190000 Power Train: Auto Trans: Control Module (TCM, PCM)
• Recall Number 10V659000 Structure Body (Internal Short / Fire Hazard)
• Customer Satisfaction Program Warrantee Extension 16s19
- Diane L.,
Shirley, NY, US
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Its bad that the original recall didn't fix the problem and now the same downshifting is occurring and they expect you to pay for it
- Kevin 1., Tyrone, US