This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford F-150. On several occasions, while driving below the speed limit, the steering wheel locked up and forced the contact to drive into oncoming traffic. The contact managed to regain control of the vehicle. Within approximately ten minutes, the vehicle began to function normally. On a separate occasion, the steering failure recurred and nearly caused a crash. The vehicle was taken to an independent mechanic who diagnosed that the power steering rack caused the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 118,000.
- Elkhart, TX, USA
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- Elkhart, TX, USA