This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of motive power. Additionally, the turn signal failed to deactivate after turning and the instrument panel displayed a blank image. The vehicle was not yet diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
The contact owns a 2011 Ford F-150. The contact stated that while driving at any speed, the speedometer fluctuated. The vehicle was taken to the dealer: Ford of clermont, clermont, fl, where the vehicle was kept for three days for diagnostic test. The dealer was unable to diagnose the failure and the failure recurred. The vehicle was taken to the dealer at sunset Ford, orlando, fl where the failure could not be duplicated. The dealer advised that there was one recall and performed the recall repair. The contact also stated that the failure recurred and the vehicle lost power. The wrench icon warning light illuminated. The manufacturer was made aware of the failure and told the contact to take the vehicle to the dealer. The contact alerted the dealer at: Key scales Ford, leesburg, Florida, that the vehicle would be towed to the service center. The failure mileage was approximately 55,000.
The contact owns a 2011 Ford F-150. When turning off the vehicle, the instrument panel failed to power off. The contact had to remove the battery from the vehicle in order for the instrument panel to shut off. The vehicle was taken to the dealer where it was diagnosed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.
I rented a Ford pickup truck from U-haul, and I feel that the automatic lighting controls on it are a safety issue. At night, when you open the driver's door, the dashboard illumination (speedometer, other gauges) comes on automatically. When you put in the key and start the engine, the daytime running lights (white lights on the front of the truck that are not as intense as the normal low-beam headlamps) come on. The dashboard illumination remains on at all times. Rear red running lamps/tail lamps do not illuminate*, but this is not obvious when you are in the driver's seat. The result is that it is possible to drive at night with some white light coming out of the front of the vehicle, and the ability to read the speedometer, but with rear lighting*. I verified that the parking/emergency brake was fully off (as that is sometimes an input to the drls), and had a friend stand on the side of the street and observe as I drove the truck, and he verified that I had no running lights/tail lights on the back. The brake lamps operated normally when I stepped on the brake, but there was no red light to the rear unless I was stepping on the brake. All of the above was with the headlight switch off. When I clicked the headlight switch to the first position, the running lights illuminated (orange on the front near the headlamps, red in the rear lamp clusters.) when I clicked it to the second position, the normal low beams came on at full intensity. What I think should be different: Either the automatic lights/drls should also turn on the tail lights at night, or there should be some indication to the driver that he needs to take additional action (operate the headlight switch) in order to have tail lights. Having the speedometer illumination go out when the engine is started might be a good choice.
A D V E R T I S E M E N T S
- Neenah, WI, USA