This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on the road when my truck started to smell burned and the truck was burning. It was totally lost. We were 4 people who were up and we were also burned.
At approximately 8 in the morning on 12/2/2018 I was at a stop getting ready to make a left turn, I had the window defroster/heat on, as well as the rear window defroster. Over the last year the rear window defroster light has illuminated intermittently but the defroster has always worked. As I started to move the vehicle, I heard a loud pop and thought someone had thrown something at my truck, but didn't see anything out of the ordinary. When I got to my destination less than 5 minutes and about a mile later, I got out and looked at the roof for any sign of something hitting the roof, when I noticed a steady trail of smoke coming from the rear window area, noticed that the rubber had melted and the passenger side rear window had shattered completely. I believe this is due to an electrical short in the rear window defroster circuit, I have since removed the fuse for the rear window defroster which disables my mirror heaters. I request that NHTSA investigates this further as there have been thousands of cases of this issue and it is a known issue and Ford is aware of it. It is a safety concern as it could harm a child or someone sitting in the backseat if the glass shatters and blows out of the frame as well as scaring someone causing them to react by braking, steering, etc. And possibly causing an accident. As far as I know, Ford has not issued a recall and has denied responsibility. This should be addressed and fixed free of charge on Ford's behalf based on the fact that it is a known manufacturer defect.
While driving and under no particular common conditions, the dashboard, instrument gauges, interior lighting, headlights, navigation panel suddenly begin flashing and blacking out. Then after a few seconds, come back to normal, but typically with a "traction control service" message on with the trouble light remaining on. This happens about every 10 minutes of driving. Once in a while, it lasted longer and clunking noises seemed to come from the drive train. However, a few occurrences were while turning and the power steering was out. I took it to a belle tire nearby and they could not fix the problem, saying the dealer had to update the ABS module and gave me a printout of tsb 12-11-18 [attached scan]. they circled diagnostic trouble codes C1278 and C1963 as the ones that popped up in their analysis. I find no recalls of this item, but the steering issue is certainly dangerous.
The contact owns a 2011 Ford F-150. The contact stated that the transmission failed to shift into reverse when prompted. Also, the "R" indicator did not illuminate on the instrument panel. Al bilton Ford (7621 old state rd, holly hill, SC 29059, 1-803-496-3150) was notified of the failure. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 12V190000 (power train, exterior lighting); however, the vehicle exhibited the same failure as listed in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Consumer stated vehicle was repaired
While driving 60mph on the interstate the vehicle suddenly downshifted to 1st gear causing the rear wheels to lock up and send it into an uncontrolable skid.
- Gainesville, GA, USA
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The contact owns a 2011 Ford F-150. The contact stated that the vehicle shifted into the wrong gear and lost power. An unknown warning indicator illuminated on the instrument panel. The contact shut off the vehicle and it would not restart. The vehicle was towed to an independent mechanic who replaced an electronic sensor inside the transmission, but the failure recurred. The vehicle was taken to speedway Ford (1710 N expy, griffin, ga 30223, (888) 324-4186) where it was diagnosed that the valve body of the transmission was leaking and losing pressure. The dealer also stated that the computer needed to be replaced. The valve was replaced, but the failure recurred. The computer was in the process of being reprogrammed and may need to be replaced. The failure mileage was 136,000.
While driving my truck will shut down no power, this happens mainly while its raining at first now its starting to do this more often. The BCM is located in an area that when it rains the water has shorted the BCM and now I am having the truck completely shut down and or not start. I have been to Ford several times and theyre stating there is no recall due to this. I have heard the same complaint from other F150 owner whose BCM is in the sane exact spot as mine. Ford is not willing to help fix the problem but charge several hundred dollars to replace parts and diagnosting test to only not do anything about the issues.
Battery won't if power from time to time after replacing it with a new battery. Back door says it's ajar even when it's not, I did get that repaired after that my radio stopped working checked all fuses. Lots of wiring issues
Takata recall'- our truck keeps shifting into several gears causing the truck to pull back hard and unable to drive on highway due to shifting changes which can't be controlled by the driver.
The speaker went out in my back left door, so I took the door apart to see what was going on. I tested the speaker and it worked fine, so I started working my way back through the wiring harness. When I touched the harness where it goes from the door to the body (in the door jam) the speaker started working. I removed the harness from the door and pulled back the rubber boot in the door jam. Everything was still wrapped in factory harness wrap, and when I exposed the wires, the speaker wires were severed and most of the wires in the bundle had cracked insulation. There were no signs of being pinched or damaged externally, and I am fairly certain this was just from the bending motion every time the door was opened and closed. I build custom automated machines for a living and we always use flex rated cable for applications like this. So this looks like they used cheap wire with insulation that is not rated for the number of bend cycles a door goes through. Luckily the power wires for the window regulator and door switch had not shorted out despite the copper being exposed. I am very concerned the rest of my doors are suffering the same problem. This could lead to not being able to unlock the door, not being able to roll down the window in an emergency, or even a fire if the power wires shorted out.
On hghway transmission jerks when placing in reverse or drive also on road feels like it is pulling back like it wants to go in lower gear...'.also back door not closed on dash reading (electrical) miles on truck is 103000
Ford 150 loss all power -wont turn over -no battery jump-battery good-fuse good -car dead in the water-nothing work-do Ford know about this-im trading it in -it happen whenever-im scare to drive it(the truck I mean)-the last time it happen-June 20-2018
Driving 70 mph when 2011 Ford F-150 while driving in cruise control with A/C on lost all power..........and a tool displayed on dash. I was able to pull over on-side of interstate luckily.......turned off vehicle waited a few minutes and re-started with no further issues. I'm concerned this is similar to other issues Ford products have been having. Need answers before your vehicle hurts my family!!!
The ac does not blow through the front dashboard air vents, rather only through the defrost and floor. I have checked fuses, electrical connections, etc. I am also having issues with electric vacuum pump. Not sure if related.
The display on the odometer controls randomly works. As I start the vehicle, the "Ford tough" welcome screen is displayed, but part way through that welcome the display freezes and stays showing Ford tough. I then do not have any access to odometer, gas distance, mpg, trailer, or any other information as the screen is frozen. This happen 90% of the time as I start the vehicle. I have reset the systems, checked fuses, connections, etc, but everything appears to be fine.
My 2011 Ford F-150 pick-up is shifting very hard from 1st gear to 2nd gear. The hard shift causes my pick-up to lurch forward abruptly. It also shifts hard some of the time when it shifts from 2nd to 3rd gear. I took my pick-up to our local Ford dealer, and they recommended a transmission update for $100 not covered by the extended warranty.
Air handler diverter switch burnt out causing fire at 35000 miles, power train idles high at stops trying to go, at down shift when slowing it jerks very badly truck has only 40000 miles on it. These are ongoing problems for many miles
While driving on the interstate at 70 mph my speed information screen showed the wrench and the transmission down shifted to a lower gear. I had to pull off the interstate and restart the vehicle after waiting a few minutes. After I restarted the vehicle the check engine light and wrench went out. Subsequent problems have been the transmission will not shift out of gear and the information screen shows the wrench. My local mechanic said the following P codes were present, P0720 and P0722 and advised there was a recall for my specific transmission. When I called Ford they said that even though my transmission was experiencing the same problems as those under recall my specific transmission was not on the recall list.
The contact owns a 2011 Ford F-150. While driving 30 mph, the steering seized and the vehicle stalled without warning. There were no warning indicators illuminated prior to the failure. The vehicle was able to be restarted after a few moments. The contact called the manufacturer and was transferred to NHTSA to file a complaint. The vehicle was taken to evergreen Ford Lincoln (1500 18th ave nw, issaquah, wa 98027, (425) 392-6900) where it was diagnosed that the power steering needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 150,000.
A D V E R T I S E M E N T S
- El Paso, TX, USA