This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a service board recall on the brake vacuum pump. It regularly gets corroded and seizes up. Ford said they-??d replace it up to 150,000 miles or 10 years. They know it-??s a problem and will continue to go bad but doesn-??t offer a fix for it. At any point, a person can loose power brakes and hit something. I almost rear ended someone because I was unaware of this issue. It had been fixed by Ford and is now bad again. They want $6-700 for a part that can go bad yearly and without notice. Instead of replacing a part, coming up with a fix would have been high priority. I doubt many Ford owners know their part is bad until it-??s too late. I-??ve looked for fixes but I-??m not engineer and I-??m sure Ford has some good ones.
While traveling with the flow of traffic (40-45 miles) an hour I had a collision with cars in front of me. As a result of the collision I was knocked unconscious. Dazed and injured I could not recall the details of the moments just before the collision, to the police. All that I could remember was trying desperately to stop the vehicle but it would not stop. After the accident no one seems to believe me and even my insurance carrier is not interested in looking into the possibility that the brakes failed or the cruise control malfunctioned. The consumer referenced NHTSA action number EA15006. He believed his accident was due to a brake system defect. Updated 05/19/16.
- Sequim, WA, USA
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- Bruceton Mills , WV, USA