This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This afternoon I got into my vehicle. After starting my vehicle I then proceeded to turn my rear defroster on. Once I turned my rear defroster on I heard a loud pop and then noticed that my rear window was shattered. I believe that their is a defect in the rear defroster of my 2011 Ford F-150 because this same incident has happened before.
It was a 20 degree morning so I decided to use the remote start to warm up my truck before I went to work. I climb into the truck and go to back out of the driveway and noticed the rear passenger side slider is shattered. I've never hauled anything in the bed so nothing would have came into contact with the window. After doing a little research, I discovered that there are plenty of Ford owners that this has happened, one gentleman had his child in the back when this happened! fortunately my children were not with me at the time the window shattered. Hopefully Ford will cover this being that it's $800, but I'm guessing they'll tell me it's not they're problem.
The contact owns a 2011 Ford F-150. The contact stated that the running boards were too narrow and slippery, causing her to slip when trying to enter the vehicle. The failure recurred whenever it rained or snowed. The manufacturer was notified but offered no assistance. A dealer was notified but offered no assistance. The failure and current mileages were 11,860.
- Keego Harbor, MI, USA
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- Pacifica, CA, USA