This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
November 17, 2021 the Ford service writer at Bolton Ford in Lake Charles Louisiana State told me he could not rotate my tires do to faulty Lugnuts, I asked the gentleman well what am I supposed to do he said replace the log nugs for around $150 which he only had six in stock, apparently there is a problem with this and Ford should make it good.
While driving, I experienced almost complete sidewall separation from steering drivers side tire: Brand- delinte lt 275/65R18 bandit tire. The tire had over 5/32 of tread still left. The other three tires are about the same tread depth; however, they are the same brand and make. There is a recall of a similar brand tire: Recall # 2750 sentury tires.
I took my truck into the dealership for service and they advised me that they couldn't rotate my tires because I have swollen lugs which I understand is a common problem with Ford vehicles between 2005 and 2015. They told me I would need to buy new ones and that if I had a flat tire the jack that comes with the vehicle would not be able to remove these lugs.
Luckily I was not stranded on the side of the road but having worked for Ford this is a known issue and has now happened to both of my Ford trucks. Ford makes lug nuts with aluminum casings that after 1-5 uses become swollen and making it impossible to remove lug nuts from vehicle especially in an emergency situation which could result in someone taking more time than needed on the side of the road struggling to break said lug nuts loose and will result in someone being struck by another vehicle.. this has been an ongoing issue for 10 + years. I have spent hundreds of dollars replacing these lug nuts. Multiple of which had to be cut off by mechanics. Please do something!!
- Baytown, TX, USA
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The contact owns a 2010 Ford F-150. While driving at unknown speeds, the front driver, front passenger, and rear passenger aluminum wheels cracked. Also, the tire pressure warning indicator was illuminated. The vehicle was taken to an independent mechanic who confirmed that the wheels were cracked. The contact called parsons interstate Ford (196 walnut bottom rd, shippensburg, pa 17257, (717) 532-8888) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 141,000.
The contact owns a 2010 Ford F-150. While driving 65 mph, the rear passenger wheel detached from the vehicle due to the studs, which also snapped off. The contact safely coasted the vehicle to the side of the road and replaced the twenty four studs on all the wheels. The vehicle was not taken to a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
I took my Ford F150 to the dealer for a routine oil and tire rotation. The service rep came to me and said that it will take a little longer for service because your lug nuts are swelling. He explained to me that I should purchase new lug nuts because a special dealer tool is needed to remove the swelled lug nut. If I have a flat tire, I would not be able to change it do to the swelled lug nuts which would require a tow to a Ford dealer. Ford knows of the problem with the lugnuts swelling, which is why they have a special tool. The service rep stated that I could purchase lugnuts from Ford and would be charged $500 for the repair. The proper lugnuts should have been installed on my vehicle when it was built. This to me is a safety hazard with a possible future roadside accident waiting to happen.
TPMS module continually looses contact with wheel sensors and displays "tire pressure sensor fault" in the instrument cluster. Discount tire has replaced and resynced three times and it continues to happen. The fault usually occurs when on the freeway. About 30 days after having it fixed. The other issue is continual problems with the apim module. This is a safety concern if you're unable to make a phone call because you're having constant bluetooth issues. It has come to my attention through a google search that many people with the same model and vintage are having this problem, and Ford is trying their best to blame peoples phones for causing problems rather than accepting responsibility for it. My truck is in the dealer having this issue looked at for a third time now. I'm finally getting them to replace the apim under my extended factory warranty.
The contact owns a 2010 Ford F-150. While driving at unknown speeds, there was an abnormal rattling noise while the accelerator pedal was applied. The vehicle was taken to a local dealer (northstar Ford located at 1420 miller trunk hwy duluth, mn 55811 217-727-3673) where it was diagnosed that the accelerator assembly (part number: 7L1V-3C247 B), valve assembly (part number: 7L1Z9H465 B), and wheel hub assembly (part number: 9L3Z1104) needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures, but did not offer any assistance. The failure mileage was 61,250.
I parked the vehicle, removed the key from the ignition, and went into my home. I heard a loud noise coming from outside the house, and when I went out, the vehicle had rolled down the road approximately 75 yards and crashed into a tree.
A D V E R T I S E M E N T S
- Lake Charles, LA, USA