This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford F-150. The contact stated that the tire pressure warning light illuminated. In addition, all of the electronics failed to operate in the vehicle. The vehicle was taken to the dealer for diagnostic testing, who stated that a high radio frequency had caused the electronics to fail in the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The tire pressure management system (TPMS) has a defect in it that causes the system to malfunction and give bogus warnings. I have had the vehicle into local dealer 3 times to fix. They can't find anything wrong. The warning light goes off frequently enough where it can cause a consumer to ignore an actual tire pressure failure. A quick internet search shows this is a big enough issue that there are many message boards discussing the issue. The failure occurs most frequently after driving 20-25 miles on a day where there has been a temperature change of about 20 degrees or when it is raining. The warning light has come on at least 30 times in the 6 months that I have owned the vehicle. The tire pressures have been checked numerous times by the dealer. The computer has been reset by the dealer. They cannot find or do not want to solve the problem.
The day after purchasing a new 2010 F-150 Ford truck this past November I experienced a terrible vibration at around 70 mph. I stopped at the nearest Ford dealer which was frankfort ky and they checked the balance then said there was an drive shaft alignment repair needed but would take several hours. Because I was traveling and would not be at my home location for a week I called the dealer in North Carolina where it was purchased, after a bit of checking around they told me via phone that the drive shaft was not the issue. A week later I took the truck to the original dealer and they balanced the tires and give it back to me. I had a 400 mile trip to make and within the first 50 miles the shake was back in the truck. I called the dealer then returned the truck back to them 3 days later. The service manager took a ride with me and said it felt like flat spots on the tires. The kept the truck overnight and did another balance job while checking the drive shaft, brakes, transmission and rotors. When I got the truck back this time the shaking started at 45 mph and continued to around 65 mph. I was on another trip and called the dealer to relay the bad news. I returned the truck back to the dealer and they replaced all four tires with pirelli 20 inch scorpion tires like the ones that came on it. I offered to pay the difference in price to install another brand of tire but the dealer would not have it. After taking the truck on a 2000 mile trip the shaking has returned just as bad as the day I purchased the truck. The vehicle is 4 months old and has 16000 miles on it, I have complained since the day it was purchased and now its nearing half of the warranty life and the issue is not resolved. The truck shakes so bad you will get an upset stomach after a few hours of riding in it.
- Carolina Beach, NC, USA
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- Centennial, CO, USA