This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The instrustment panel of the truck has failed. The panel while driving goes through all cycles of lights, bells, and options on the instrustment cluster, causing us to not be able to see the current information. The ac goes out each time it happens. The truck will not start many times- and you have to hit the dash board to make it start - takes several attempts. It has gone out of gear once during this. We have been working with the local Ford dealer, where we purchased the vehicle, and have now been waiting on the part for over a month, we are told each time it is on back order. Therefore, leading us to believe a large number of Ford truck owners are experiencing the same problem. We have spoke to Ford customer relations this morning- and now told it will be estimated the 9th for part to arrive and they will not follow up until the 12th. Which is causing us to have a faulty- potentially unsafe vehicle for over one and half months.
Dash instrument lighting does not illuminate when manually turning on the headlamps. The cluster lamps are apparently controlled automatically by a sensor located on the dash, however it is very difficult to see the dash meters when it is dark enough to turn on the headlamps, but not light enough for the sensor to engage. You can be driving in a rainstorm and headlamps are needed, but the instrument cluster lamps will not turn on and it is very difficult to see the any of the readings on the gauges. Apparently this is a well known problem, but Ford will not do anything about it. Just the way it the vehicle is designed. This is hazardous condition that needs to be fixed.
2010 Ford F150...dashboard lights will not illuminate when in very low light conditions or very bright light conditions if equipped with 'auto lamp'...it will only illuminate in pitch black environments. Instrument panel is recessed 8 inches into dash and you cannot see the speedometer or other gauges as you drive.....this is extremely hazardous as knowledge of your speed is mandatory for safe vehicle operation in any light environment. Ford has advised me 'it is operating as designed'. this is unacceptable as the inability to quickly and accurately read your speed is paramount to driving any vehicle. The engineering shortcoming must be remedied. Google '2010 Ford F150 dashboard light problems' and you get 7 pages of concerns....... the only way to make the lights work normally during any daylight condition is to cover the dashboard sensor with a rag. The owners manual section on instrument cluster lights, headlamp switches and even auro lamp and dimmer all state the instrument cluster will illuminate any time any exterior lamp is lit....this is not true. Please look into this matter as it appears to be a serious safety concern, ,,
2010 Ford F150...dashboard lights will not illuminate when in very low light conditions or very bright light conditions if equipped with 'auto lamp'...it will only illuminate in pitch black environments. Instrument panel is recessed 8 inches into dash and you cannot see the speedometer or other gauges as you drive.....this is extremely hazardous as knowledge of your speed is mandatory for safe vehicle operation in any light environment. Ford has advised me 'it is operating as designed'. this is unacceptable as the inability to quickly and accurately read your speed is paramount to driving any vehicle. The engineering shortcoming must be remedied. Google '2010 Ford F150 dashboard light problems' and you get 7 pages of concerns....... the only way to make the lights work normally during any daylight condition is to cover the dashboard sensor with a rag. The owners manual section on instrument cluster lights, headlamp switches and even auro lamp and dimmer all state the instrument cluster will illuminate any time any exterior lamp is lit....this is not true. Please look into this matter as it appears to be a serious safety concern. Updated IVOQ 02/18/11
The contact owns a 2010 Ford F-150. The contact stated while driving various speeds into the sun light he could not see the speed that he was driving.the instrument panel was extremely black and the contact had to lean very closely into it in order to see the speed. The dealer was informed about the failure and stated that there was nothing they could do and that it was designed that way. The vehicle was not repaired. The failure mileage was 500 and the current mileage is 2900 updated 12/30/10
- Katy, TX, USA
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The contact owns a 2010 Ford F150. While driving approximately 70 mph he stated that he could not see the display on the instrument panels during the day since they are too far back inside of the dashboard. He could not read the display unless he stopped the vehicle. He called the dealer regarding the failure and they notified the manufacturer of the failure. The dealer advised him that the manufacturer said there was nothing they could do about the failure. The contact was unable to provide a VIN. The failure mileage was 37 and the current mileage was 365.
The contact owns a 2010 Ford F-150. The contact stated that it was difficult to read the instrument panel due to dim lighting. The contact stated that the instrument panel was also difficult to read because of the way the vehicle was designed. An authorized dealer confirmed that it was designed that way. The current and failure mileages were 38. Updated 7/26/10 updated 07/29/10.
The contact owns 2010 Ford F-150. The contact stated that the message center lights on the instrument panel were difficult to see while driving 25 mph in daylight. The contact has taken the vehicle to the dealer and was informed that they could not offer any assistance. The failure mileage was 1,000. Updated 06/03/10 the consumer stated the message center light on the panel was the problem. Varying light conditions affect the message center. Updated 06/04/10
A D V E R T I S E M E N T S
- Greenwood, IN, USA