This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Ford F-150. Consumer writes in regards to transmission problems and gross neglect of customer service at dealerships. The consumer stated the vehicle has been in the repair shop on four separate occasions, for transmission and four-wheel drive issues, which has yet to be remedied. The dealer acknowledged there was a problem, but they didn't know how to fix it. The consumer stated while driving between 25-30 mph in heavy traffic, the vehicle made a terrible sound and when he put the vehicle in 4-wheel drive it made no difference. The consumer was informed the vehicle needed a road force balance. The road force seemed to help slightly, but only for a brief time. When he returned to the dealer, he was then told the drive line needed to be aligned. After having that done, the vehicle continued to operate in the same manner.
- Castle Rock, WA, USA
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- Castle Rock, WA, USA