This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford F-150. The contact stated that during a rainstorm, water penetrated the vehicle. Upon inspection, it was found that water was entering the vehicle via the third brake light. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 35,618. The VIN was not available.
On a 40 degree morning, I turned the rear defroster on to clear windows and mirrors. As I was driving my son to daycare I heard a large pop then smelled burning rubber. Looked and seen the right rear glass shattered and was it shorted out on the heating element. Took the truck to Ford and since it is off warranty they told me there S nothing they can do besides charging me $1200 for replacement, very disappointed with Ford. If I wanted electrical troubles I would have bought a 1990's Dodge! thanks for nothing.
The contact owns a 2010 Ford F-150. The contact stated that the upper bumper reinforcement was installed on the vehicle without being painted. As a result, the metal was corroded. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 35,000.
Turned on rear defroster of power sliding rear window, right side passenger section cracked into pieces. No there was no hair line crack no impact to this window. Looked at the lower heat strip in the bottom left side of this panel and sure enough there are burn marks. Now the back defroster does not work at all. Did Ford stand behind their product. Absolutely not !! this is my 2nd Ford truck and as soon as I get rid of this one we will being going GM. Thank goodness this is shatter proof glass and was not blown out because my daughter was in her car seat right under this.
- Diamond, MO, USA
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The contact owns a 2010 Ford F150. The contact stated that after entering the vehicle, the contact noticed water leaking from the cab of the vehicle. The vehicle was taken to the dealer for diagnosis where it was stated that the gasket around the lamp needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 42,000.
I had my truck parked outside during a heavy snowfall day at work. I went out and started it to let it warm up and turned on the rear defrost. When I got in to leave I noticed my passenger side rear window was shattered. I had no idea what had happened, not in an area where vandalism is possible. After reading the online posts about others with this problem I realized this is exactly what happened.
Issues began on Friday morning. Had a warning on dash indicating left rear door ajar, when in fact the door was closed. Took to dealer who said it was probably a bad sensor and for $400 they could fix it. Faulty warning will not let auto locks engage or alarm to set as it is reading the door as open. Huge safety concern if you are travelling with a child, the doors will not lock and you happen to get into an accident. Possible ejection of passengers. Then came out to the truck on Friday afternoon and noticed the rear seats were wet. Unable to find out why. Further investigation today reveals that the headliner is damaged from water damage. Reading several places online, it appears that the F-150 has a bad leaking problem from the 3rd brake light on the rear of the cab. This will now have to be fixed and replaced and the truck is hardly 3 years old. Disappointed in the quality "Ford built" products.
The contact owns a 2010 Ford F-150. The contact stated that he was experiencing a recurring failure with the rear doors. The warning light indicating that the rear doors were ajar was continuously illuminating without the contact engaging the doors. The rear doors were off track and the dealer replaced the doors four times in an attempt to correct the failure. In addition, the power steering fluid line was corroded and needed to be replaced. The contact also stated that the battery failed and needed to be replaced as well. All of the failures occurred within the first 20,000 miles driven on the vehicle. The vehicle was repaired. The failure mileage was 1,500 and the current mileage was 20,000.
At apx 10,00 miles on my 2010 F150 I started getting a clunk/bump in the driveline when stopping and starting. Sometimes it was worse when turning. I am a 20 year veteran mechanic with prior Ford dealer experience. I have not been able to get this issue resolved by the local servicing Ford dealer vanbortel Ford. It has been in many many times for the same complaint. In the life of this vehicle it has had an engine replaced at 20,00 the torque converter at 25,000 the driveshaft at apx 35,000 the rear springs at 37,000 and the issue still persists. It is in now on 12/26/2012 for a trans leak, poor engine/trans performance and reduced economy from reflashing the trans several times as well as the same clunk/bump when starting and stopping. My concern is that the unknown defect causing clunk/bump could cause a safety issue by locking up or failing at speed.
The contact owns a 2010 Ford F-150. The contact stated the vehicle was involved in a head-on collision. The passenger reached for the top handle of the passenger side door just as the vehicle was impacted. As a result, the passenger's right thumb was completely severed. A police report was filed. The driver sustained bruises and contusions. The vehicle was not taken to the dealer for inspection or to be repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 53,000.
There was a horrible storm last night. I got into my truck this morning and the entire back seat was soaked! I spoke with 2 other Ford F150 truck owners and they have had the same exact issue. Both of their issues were the result of the exterior light on the top back of the vehicle. I called Ford in temple tx. They confirmed they have had this issue a couple of other times and it was in fact the exterior light leaking as it was not properly installed. I have to now pay for this manufacturer's defect. This should be reported as a recall as it has happened to several Ford F150 truck owners. I am not happy with the experience of Ford!
After owning my truck for nearly 2 years I began to notice a musty smell. Last weekend my kids were riding in the back seat and noticed water pooled on the center seatbelt frame. I immediately thought the sliding glass window was partially opened, but it wasn't. besides it was no where near where the water was pooling. Then we noticed in both corners of the headliner dark water stains. Just by looking at the cab of the truck it looks to me like it is the molding that extends about 18 inches up the cab of the truck. I'm thinking it wasn't properly sealed on the roof. I am sure it has been leaking since day one, but with the drought here in houston for the last year I am just now noticing since it rains at least twice a week. Ford is saying it is out of warranty and I would have to pay to have it fixed. Excuse me but why is this considered warranty work when it is clearly craftsmanship of the truck. First time Ford owner but never again. I don't have enough time to explain all the transmission and brake issues.
The contact owns a 2010 Ford F-150 super crew cab. The contact received notification of NHTSA campaign id number: 11V049000 (structure: Body: Door) and contacted the dealer to schedule an appointment for repairs. The dealer advised that the parts needed for repairs would not be available for at least one to two months. The contact had not experienced a failure.
The contact owns a 2010 Ford F-150 super crew. The contact stated that water was abnormally leaking into the vehicle and the brake light whenever it would rain or when the vehicle was taken through a car wash. The dealer replaced the third brake light yet the failure persisted. The dealer confirmed that the third brake light was still leaking and also discovered that the rear glass window and the sun roof were also leaking. In addition, the dealer stated that the body seam of the roof was not sealed. The dealer resealed the third brake light, adjusted the sun roof and resealed the rear glass. The dealer also sanded down and resealed the roof. The contact stated the vehicle was unsafe and no longer wanted possession of the vehicle. The VIN was not available. The failure mileage was 10,000.
A D V E R T I S E M E N T S
- Marietta, GA, USA