This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford F-150. The contact stated that the transmission exhibited a delay in shifting. The contact took the vehicle to the dealer and had the transmission calibrated, but the repair only lasted four to five days before the failure recurred. The dealer then told the contact that the vehicle was designed to shift in the manner that is was and that there was nothing that could be done to correct the failure. The contact believed the failure was a safety issue because there was a delay in acceleration going from second to third gears. The failure mileage was 18,500 and the current mileage was 24,152. Updated 11/18/11 the consumer also stated there was a delay going from first to second gear. The dealer reprogrammed the tcm/PCM and reset the adaptive shift strategies. Updated 03/05/12
The contact owns a 2009 Ford F-150. The contact stated the transmission had been exhibiting problems since the vehicle was purchased. The contact stated that he was taking the vehicle to the dealer for the forth time for transmission failures. The dealer advised that the manufacturer was using a different type of transmission for his particular year, make and model vehicle. The contact stated that the transmission fluid was leaking abnormally, the internal wiring harness was replaced as well as the automatic transmission gasket. The vehicle was shifting extremely hard and exhibiting a loud bang sound when shifting between any gear. The vehicle was not further repaired. The failure mileage was 40,337 and the current mileage was 52,000. Updated 05/24/11 updated 2/8/12
Experienced multiple transmission failures at low miles (9,000, then 15,000, then 17,000). The Ford dealer would not replace transmission until the 3rd failure occurred. The first two times, the transmission was burned out and they replaced the bad parts.
2009 Ford F-150 with an automatic six speed transmission rolls backwards when stopped on a grade if the gear selector is either in 2 or 3. was advised by both my Ford dealer and Ford customer service that this was "normal". I have never owned a vehicle with an automatic transmission that rolled backwards like the vehicle was in neutral. Since Ford recommends driving in "3 " when on grade, the potential exists for rolling backwards an causing an accident after stopping. I have an email from Ford's customer service stating that this is "normal". if Ford is not going to fix this issue, they should at least prominently note the problem in their owners manual. I was not involved in an accident, but was shocked when this first happened. I would not have purchased the vehicle if this was a know problem.
2009 F-150 w/ @ 15,000 miles has erratic shifting and has a failing "park" gear. Approximately 20% of the time "park" will not engage and allows the vehicle to roll on an incline. No repair has been made at this time.
- Merigold, MS, USA
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Transmission slips, chatters, surges, and has moved truck ahead a few feet (into intersection) starts to slip leaves you sitting in traffic and won't move for a few seconds. It goes into a neutral state slams into gears so hard it causes you to lose control in slick conditions. It has also stuck in between gears causing us to have to stop shut the truck off and restart to get going again.
My 2009 F 150 rolled backwards down a hill when in park with the engine off and no one inside. I took it to the dealer (under warranty) but they scratched their head and said use the emergency brake. I learned others (google search) had the same thing happen.
The contact owns a 2009 Ford F150 which was purchased brand new in 2009. While driving speeds over 20 mph, the transmission would shake violently while shifting gears. The dealer verified that there was an issue and reprogrammed a sensor to correct the failure. The failure persisted. The manufacturer was contacted and stated that they were not aware of any issue that existed in the vehicle. The failure and current mileages were 14,000.
The contact owns a 2009 Ford F150. When stopped on a hill the vehicle does not go forward it rolls backwards and then the engine stalls. The vehicle was taken back to the dealer at least seven times and was given a letter stating this was a characteristic of the vehicle. He added that the failure was programmed into the computer so no repairs could be made. The failure mileage was 6,000. The consumer stated 1st gear would become inoperable after stopping and trying to take off. The engine would rev as if the gear were in neutral. Updated 02/11/10.
A D V E R T I S E M E N T S
- Lake Havasu City, AZ, USA