This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford F-150. The contact stated that while his son was driving at approximately 25 MPH, the steering wheel detached. The driver was able to reattach the steering wheel and safely pull over. There were no warning lights illuminated. The contact called the local dealer, who referred him to an independent mechanic for assistance. The vehicle was towed to an independent mechanic, who replaced the standard clockspring in the steering wheel, part number CSP200. The manufacturer was contacted, and the contact was informed that the vehicle was too old, and no assistance was provided. The failure mileage was approximately 128,000.
My truck stalled while entering freeway lanes. I went from 60mph to 10mph and was nearly read ended. The truck finally stalled just as I made it to the shoulder. Two hours later, my truck stalled while doing 40mph on a surface street. I had to pull into a center turn lane to avoid blocking traffic. Fuel was at half a tank. Oil level was good.
The contact owns a 2009 Ford F-150. While reversing out of the driveway and turning to the left, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to North brothers Ford, Inc. (33300 Ford rd, westland, mi 48185, (734) 421-1300) where it was diagnosed that the steering wheel seized and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,790.
- Garden City, MI, USA
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I am the proud owner of a 2009 Ford F150 with just over 42K miles. The steering has increasingly become more-and-more difficult over the past several months. My truck has been for the most part- pampered. I do pull a small utility trailer and the truck is not a daily driver. I first noticed the issue last March (2016) after sitting for 6-weeks and the steering difficulty has become more pronounced. The power-steering fluid is at the proper level, there are no leaks and tire pressure is normal. Yet the truck steer's and handles as though I have low/no air in the front tires and/or the power steering pump is failing. I plan on taking the truck into the service department at my local dealership for a complete diagnostic check. My overall concern is to communicate the importance that steering and handling is vital to the "safe-operation" of a motor vehicle especially a truck. I previously owned a 1999 F150 and even with over 100K miles, steering was never an issue. In fact, I have owned and operated many vehicles with over 100K miles both in the military and in civilian use and have never experienced "steering" issues of this nature. I am therefore concerned as to the nature of this specific failure on a vehicle that has not seen heavy duty use or been driven excessively. Respectfully yours, made-in-America - please don't fail me.
While driving at approximately 30 mph a rear wheel locked up causing the truck to turn to one side. Travelling a little further it happened again. I turned the truck around and headed back to my house. Two or three times again a rear wheel locked up causing a lack of control. If I was at highway speed, the vehicle would have caused an accident as the condition would cause the truck to go sideways.
The steering wheel attachment bolt worked its way loose and the wheel fell off while driving down the road when I adjusted the steering wheel L. it popped off its setting and fell on my lap. Making steering impossible until I was able to align the wheel and shovebit back in place until I could get vehicle stopped. The only thing that saved an serious accident was the good alignment of my tires and luckily I got the wheel lined up and on within a second.
The contac owns a 2009 Ford F-150. While driving at any speed, the steering wheel became difficult to steer. The vehicle was taken to an independent mechanic who diagnosed that the rack and pinion malfunctioned. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 46,000.
On or about March 23, 2015 steering became stiff. Stiffness increased to the point on April 1, 2015 that it started to bind upon making right hand turns. Dealer replaced lower steering shaft on April 3, 2015 and the steering has returned to normal. I have owned 17 different vehicles in my lifetime and I have never had a problem with binding steering. If the steering had bound up completely I could have had a serious accident. Ford motor should initiate a recall for this defect.
Having problems with ignition. When you turn ignition switch, the car doesn't start. Already have changed a part in steering column related to the ignition.
The contact owns a 2009 Ford F-150. The contact stated while driving approximately 35 mph, the power steering failed and the steering wheel seized. As of result of the failure, the contact lost control of the vehicle and crashed into an embankment. The air bags failed to deploy. The contact sustained a bruised sternum. A police report was filed of the incident. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.....updated 06/27/14 pictures received. 06/30/14
Truck steering "went out" and the power steering worked on and off. Found out is was lower steering shaft, I had just replaced a power steering hose, the problem was not solved. Anyway the new lower steering shaft did solve the problem (cost of over $320 to me) but really at less than 70,000 miles, and a very conservative one man driver a family truck not business truck, not rough! the truck is parked outside and I did notice recalls further North due to cold and rough winters. I live in SE Michigan and perhaps that recall should head South a bit. Total spending was over $650 dollars for both jobs. An F150 with big steering problems and big cost with less then 70,000, not anyone's idea of "built tough". I have been behind the wheel of many vehicles and traveled well over a million miles in over 50 years of driving and I never had to replace these parts. There is a concern here as when steering goes so does control of truck! junk oem parts "???? recall needed?" I think so................
Cool morning truck was fine day before, but this am steering was "hard" like truck lost it's "power" in power steering. The power steering level was about 1/4 inch below min so I filled to proper level. ( I just had it at dealer and fluid was checked "ok" two months prior). A few days later level had gone down a bit so I added more staying between min and max lines. Next couple weeks power steering would fade in and out (at all speeds) and worked whenever it wanted to. Intermittent hard to turn and at times worked fine. Took to dealer on 4 30 14 (this day steering was working fine) and was told it was a leaking power steering pressure hose operation 3719-a R&R 4.6L 2009. Cost out of pocket about $390.44. I am the only driver of this truck and I drive like an old man cause I am an older man, lots of tlc. So why in the heck would this fail so early at less then 70,000 miles" recall needed?"
Steering shaft after only 48,000 miles of on road driving was worn out to the extent that it was difficult to keep the vehicle in one lane and to negotiate turns with any degree oc confidence. A search of Ford forums indicate numerous accounts of this same type of issue as well as binding in the steering column likely due to failure of this same part.
The contact owns a 2009 Ford F-150. The contact stated that while driving 60 mph, the vehicle violently shook on several occasions. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 100,000. Updated 8/22/13 the track bar was replaced with oem parts. All of the ball joints and shocks were replaced. The tires were replaced, including balancing. The truck was aligned and the tires have the same and proper air pressure. The truck would violently shake every time it hit any kind of small bump. It happened every couple of miles. The shaking was so bad, it felt as though, the tires had blown out. The only thing, the consumer could do was stop.
Power steering hose is leaking fluid. Multiple dealers have stated that the part is on back order and fulfillment of a replacement order will take anywhere from several weeks to almost a year based on previous experiences they've had. They also stated that Ford ordered dealers to stop selling any hoses they currently have in inventory. Dealers have all stated that I should keep an eye on fluid level, keep driving it, and hope it doesn't get worse or fail completely.
Was informed by dealer at 36,000 inspection and oil change that power steering pressure hose had a leak and needed to be replaced. Vehicle 3 yrs old, lightly driven.
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- Richmond Hill, GA, USA