This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has stalled/shut down on three separate occasions during operation. The first two times the vehicle shut off while stopping at a traffic light. During the latest occurrence the vehicle shut off while navigating a left turn through an intersection. The stall resulted in a power steering and brakes failure. I was able to stop the vehicle without incident because there was no traffic. The latest incident occurred on 05/23/2011. The vehicle has been taken to the local Ford service department but they cannot recreated the problem and therefore have no solution. I have also notified Ford customer service of the problem. There have been six other quality issues with this vehicle. Ford customer service instructed me to continue driving the vehicle and report the incident to the service department when it happens again. Hopefully the next time it happens it will not result in a crash.
I was involved in a low speed frontal collision with my 2009 Ford F150 pick up. The collision was off center left with another Ford F150 (1993-1994 model). The speed of the vehicles was less than 40 mph as the collision happened on a hilly and twisting road. My vehicle caught fire on impact and was completely engulfed in just over a minute. My drivers door would not open and I had to exit the vehicle on the passenger side. My wife and I were not injured as the air bags and seat belts worked properly. We never made contact with the air bags and sustained no seat belt bruising or other injuries.
- Uxbridge, 00, USA
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- Paris, TN, USA