This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" I was taking my grandchildren home on a dirt road and hit a deer which spun me around and smashed into a big tree head on.the crash was so hard that the front bumper was crushed against the motor block, declared totalled from my insurance company.myself, I had a whiplash, my great niece (passenger) broke her wrist, my grandson has leg problems and my granddaughter hit her head real hard!mr. (xxxxx) the owner was driving!!!!!!! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2008 Ford F 150. Consumer writes in regards to non operational middle passenger seatbelt. Consumer is also seeking a refund for vehicle. The consumer stated the dealer knowingly sold the vehicle with defective seat belts.
Drivers side seat belt takes a few tries to get it to click and sometimes it doesn't engage all the way and the latch comes out. A misfire in cylinder 1 lead the discovery of known issues with spark plugs and removal. 3 of the plugs were loose.
- Portland, MI, USA
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The seatbelt receiver/locking mechanism to clasp seat belt across body did not engage and seize clasp. The receiver did not engage and grasp the seatbelt hook on driver side. Failure thought isolated but passenger side experienced issue at same time. Examined receiver, no gross build up or external structural deformities.. "pumping" action required to get receiver to engage. Repeated insertion of clasp into receiver appears to have no effect. Back seatbelts appear unaffected at this time. Problem is now intermittent. Has not released clasp spontaneously yet once engaged unless button used.
On March 24, 2013, my girlfriend and I were driving to denver international airprt via I-70 East bound. My truck as well as multiple other vehicles hit some black ice on a long bridge I-70 East bound. By truck slid side ways and hit the concrete median head on and at same time was hit by another out of control vehicle which hit me in the drivers door. This caused my vehicle to spin several times across 3 lanes and ran into guard rail head on. Upon all three impacts the seat belts did not lock nor did any air bags deploy causing my girlfriend to hit the windshield and I struck the steering wheel with my chest and chin. When the fire dept. Arrived, they cut tall battery cable to prevent the air bags going off accidentally while we were being removed from the truck. No tickets were issued to myself or the driver of the truck that hit me. The truck was totalled as the frame was twisted and total front end was destroyed. I filed a complaint with Ford directly. I sent them pictures and information they asked for. They are requesting information and access to the truck that I cannot provide as my insurance company took possesion of the vehicle. To this day Ford only sends me letters asking for more information I do not have access to. The pictures I sent to Ford showed every angle of the front end damage as well as pictures of the inside clearly showing the air bags did not deploy. I can only assume that since I'm the average person struggling to make a living and Ford is the big corporation with bottomless pockets that nothing will be done or has been done. This is clearly a case of faulty equipment which I sent proof with the pictures. Big brother sticks it to the average person again with no consequences!!!
On March 24, 2013 my girlfriend and I were East bound on I 70 going to denver airport to pick up her minor child. At approx. 274 exit, my truck started sliding on ice and hit head on into median concrete barrier. At the same time I was struck by another out of control vehicle and was pushed to the shoulder side of the interstate hitting the on-ramp guard rail at approx. 45 mph head on. The passenger seat belt did not lock until after my girlfriend hit the windshield with her head.I hit the steering wheel with my head also. Yes, the major complaint is none of the air bags deployed after hitting 2 structures head on. The fire dept. Cut all the battery leads to keep the air bags from going off before letting police look inside or be towed. I contacted Ford with my concern for the air bags not working. Their response was " what do you want Ford to do"? I received a letter from Ford asking for information that will take me forever to accumulate. Another example of big corporations not caring about the people their products fail to protect. The vehicle was totaled and I thank god neither of us was seriously hurt or killed because of the air bags not being set off by a double head on impact!!!
The contact owns a 2008 Ford F150 extended truck. The contact stated that the rear passenger seat belt was mounted abnormally high. Whenever the seat belt was secured, the straps would secure around his adams apple and he was six feet tall. There was no adjustment to lower the seat belt. The manufacturer was not contacted and there were no repairs to the vehicle.the failure mileage was 22,000.
Brakes failed on 2 separate occasions for no apparent reason. Ran thru 2 different intersections...no wet roads...no weather conditions...just failed to stop vehicle.
I have a F-150 XLT Triton Ford truck. I have had numerous issues from : seatbelts not working, engine light, solenoid, 4WD linkage, shaking and brakes not working, to not engaging into park or drive...I am so frustrated and Ford won't do anything.
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- Florissant, CO, USA