This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Urethane adhesive separation / paint separation from windshield frame. Windshield replacement after crack. When the windshield came out the paint came with the urethane adhesive as a solid coating on the adhesive. Windshield was not attached to the auto body frame.
Windshield failure-while driving in 18 degree weather, windshield cracked 18 inches along base, approximately 3 inches from seal running from center of windshield to driver's side, left of steering column. Windshield was free of snow or ice, and no wipers running, had been driving for 10 minutes, defrost setting on medium. Crossroads Ford of cary service blames "chip" in windshield, invisible to owner. Unwilling to repair defect under warranty. Owner might accept this explanation if "chip" could be seen by naked eye.
- Raleigh, NC, USA
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- Cle Elum, WA, USA