This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started the truck and then turned on the rear defrost, which I rarely use. It was about 55 degrees outside. After about 2 minutes I heard a hissing noise that lasted for about 5 seconds and then a heard loud pop and then the windshield shattered. Many other articles on the web indicate that this is a known defect with the rear defrost. I called Ford and they will not offer and compensation to have it fixed even though it is a known issue. My daughter was in the back seat and got glass in her hair.
- Wilmington, NC, USA
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- Wilmington, NC, USA