This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Ford F-150. The contact took his vehicle to have it repaired for NHTSA campaign id number 08V208000 (service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings). After the repair, the technician informed him that he needed to have the tie rods replaced at the cost of $288. The contact has not had the tie rods replaced. The manufacturer would only assume partial financial responsibility for the repairs. The failure and current mileages were 33,000. Updated 09/17/08. The consumer complained of a shimmy in the steering wheel while driving. Updated 09/25/08.
The contact owns a 2005 Ford F150. While driving 55 mph, on interstate 77 the tie rod broke causing the driver to lose steering control crashing into a barrier. The vehicle was towed. The manufacturer was notified and a representative stated that they were not trained in the field to know what a tie rod was. A senior representative at the manufacturer filed complaint# 0569400748; however, the contact has not received a follow up call. He was also advised that they could not assist him since he did not have the vehicle diagnosed at a Ford dealer. The vehicle is not equipped with anti lock brakes or cruise control. The contact can provide the part that failed and photos. The contact is aware of the safety risk involved. The failure mileage was 38,000 and current mileage was 38,100. Updated 04-08-08 updated 04/08/08
- Sherrodsville , OH, USA
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- Jefferson, WI, USA