This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving 30 mph, smoke was noticed coming from the engine. The vehicle was maneuvered off the road where the contact put out the fire before the fire department arrived. The contact determined the ignition wiring harness started the fire. A police report was taken. The vehicle was towed to the dealer to await inspection.
: the contact stated the vehicle's factory key was defective and does not start the vehicle. The vehicle included 3 keys; 2 good and 1 defective. Any time a good key was used to lock the door, the defective key does not work at all when attempting to start the vehicle. The defective key worked if it used to lock the door before starting up. The vehicle was taken to a dealer, who programmed another key, but the problem persisted. The vehicle was brought back to the dealer who expressed that another key could not be reprogrammed because of the way the vehicle was manufactured. The manufacturer was contacted three times and suggested that the vehicle be taken to another dealer. The other dealer could not duplicate the problem, and offered no resolution.
- Detroit, MI, USA
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- Silverwood, MI, USA