This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While attempting to accelerate onto a highway my vehicle sputtered and I was unable to get up to speed in a reasonable amount of time. Fortunately I was on a 4 lane highway and the approaching vehicles were able to avoid me by pulling into the passing lane. I brought my vehicle in for service and a corroded fuel pump control module was responsible for the hesitation. According to my mechanic, he categorized the problem as defective design. The module is mounted in a area susceptible to corrosion. This is a relatively easy fix however in my case the spare tire carrier had to cut off to access the module.
I was having a rattling noise under my truck for the past several months. My neighbor who used to work for Ford thinks its the cables for the spare tire under my truck. He believes the spare tire cables are loose and need to be tightened. I looked in the owners manual to figure out how to get the spare tire out. I have to use my ignition key to open the lock to get to the tire. My key only fits half way in and wont open the lock. I used WD40 to maybe get it loose. Tried again and nothing. I researched online and many people have the same problem. I called the dealer and they wont fix it for free since its not under warranty. What happens if I get a flat tire? I wont be able to get to my spare. This also happened on my other Ford truck.
On the Ford F-150 trucks mine is a 2004 the spare tires are mounted with the air filler valve mounted on the top side. You can not get at the air valve to check tire pressure. The only way is to remove jack handle from rear seating area and follow the procedures to lower the tire. Well that is not going to happen so when you need the spare usually in an emergency situation the tire could be under inflated or perhaps flat. I have tried to contact Ford and the will not respond to my complaint. Please can you help me and thousands of others many who are not even aware of this. The selling dealers service manager was not aware of this until I questioned them. I also have a 2005 Ford escape and the spare is mounted with air valve down so checking air is not an issue. I believe that if it is do able on Chevrolet, Dodge and others Ford can make it right. Regards dave emmons.
- Cottage Grove, MN, USA
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- Winnipeg, Canada, ND, USA