This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was getting into my truck and when I was about to start my truck and leave my airbag deployed in my face my arm also hit my face an D I bruised up right away and swollen, I called a tow truck my insurance had my truck towed to the Ford dealership, they told me they will not be able to take care of damages unless I pay them out of my pocket they did tell me there was a recall on my truck for the air bag deploying on there own, next day Ford Motor Company told me they could not help me as well because they claim they sent me a recall letter, I never did. I think they should cover their repair there is a active recall!!!
My truck had been parked in my driveway overnight. This morning when I cranked up the truck, the passenger airbag deployed with no warning. There was no crash or previous incident such as hitting something weeks and months before this. Some recalls for the driver side suggest that a dash light will indicate a problem with the airbag, however, this was not the case for my truck. The airbag shattered the windshield sending small pieces of glass flying on the inside and exterior of the truck. Besides the shock, hours later my hearing is still not the same on my right side.
The contact owns a 2004 Ford F-150. The vehicle was included in the recall under NHTSA campaign id number: 11V107000 (air bags:frontal:driver side inflator module). After the recall repairs were performed, the air bag warning light illuminated on the instrumental panel. The contact heard a ticking noise coming from the engine while the vehicle was parked. The vehicle was taken to the dealer for diagnostics where the technicians advised that the engine would have to be replaced because it was beginning to fracture. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 73,000.
The contact owns a 2004 Ford F-150. While parked, the contact noticed the air bag warning light was illuminated. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 123,076.
Impact was in the front center of the pickup with the damage 24 inches into the engine area, the driver did have his seat belt on but he still hit the rear view mirror with his head and broke his left wrist and incurred many other injuries as a result. His injuries would have been lessened if the airbag and the seatbelt had worked the way there supposed to.
- Havertown , PA, USA
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The contact owns a 2004 Ford F-150. The contact stated that the air bag warning light started to illuminate due to the air bag sensor under the hood being corroded. The vehicle was taken to the dealer who advised that the air bag senor needed to be replaced at the contacts expense. The manufacturer was notified of the failure who offered no assistance. The vehicle was not repaired. The failure mileage was 130,000.
The contact owns a 2004 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V107000 (air bags:frontal:driver side inflator module). An authorized dealer informed the contact that the parts necessary to perform the recall remedy were not available. The parts had not been available for approximately three months and the contact felt that this was an unreasonable amount of time. The passenger side air bag light remained illuminated. The failure and the current mileages were 31,000.
The contact owns a 2004 Ford F-150. The contact was driving 50 mph when he crashed into another vehicle. The air bags did not deploy and the seat belts failed to restrain the contact. The contact was thrown into the steering wheel and sustained a fractured disc in his back. The vehicle was destroyed. The vehicle was towed but caught on fire while in tow. The manufacturer was contacted in regards to the failure but advised that they were unable to assist. A police report was available. The failure mileage was 135,000.
This is in relation to an existing recall notice for 11S18. I have been trying to get this fixed since I got the recall notice May 9. I have called friendly Ford springfield mo every Tuesday and am told they do not have the part to fix it. The last time I was told to take it to another dealer farther away because they have it. They also told me to call the Ford customer service number which I did and got a recording saying it was temporarily unavailable. What am I supposed to do at this point to get this fixed before a more serious situation arises. Ford and friendly Ford doesn't seem to want to fix it regardless of what you say!
The contact owns a 2004 Ford F150. The contact stated that the vehicle was included in the recall under NHTSA campaign id number: 11V107000 (air bags:frontal:driver side inflator module). The dealer was contacted and advised that the parts needed for repair were unavailable and could not provide and estimate of when they were to become available. The contact stated she had been waiting for the part to become available for over a month and was concerned about her safety in the vehicle. The contact had not experienced a failure and the vehicle was not repaired. The approximate failure mileage was 62,000.
The contact owns a 2004 Ford F-150. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V107000 (air bags:frontal:driver side inflator module). The vehicle was taken to an authorized dealer where the contact was informed that the parts necessary to remedy the failure were on back order. The manufacturer was made aware of the failure and referred the contact to another dealer. The vehicle was taken to the second authorized dealer where the contact was again informed that the parts were unavailable. The vehicle was not repaired. The failure and current mileages were 53,000.
The front collision sensor on the 2004-2005 Ford F150's are not working. I was at a dealership in vermilion Ohio and the dealership stated that they have had several trucks come in where the front collision sensors have gone bad, probably from water getting into the sensors and freezing which in turn has cracked the sensor. Now my airbag switch stays on all the time.
Passenger air bag for a Ford F150. Took truck to get drivers air bag fixed light had come on a long time ago, but Ford wanted to charge over 2,000 to get it fixed. When recall came passenger air bag was fixed. Went to pick up the truck at Ford and light for passenger air bag was on. Ford wants to charge over 2,000 to get it fixed. Light came on while at their shop.
The contact owns a 2004 Ford F-150. The contact was driving 10 mph when both the driver and passenger side air bags suddenly deployed. The contact had no visual, slammed on his brakes and caused another vehicle to crash into the rear of his vehicle. The front passenger side and bumper was damaged. The police was called and a report was filed. No one was injured and the vehicle was drivable. The dealer was contacted for possible repairs. The manufacturer was not made aware of the failure. The failure mileage was 116,000.
The contact owns a 2004 Ford F150. The contact was driving 15 mph when another vehicle crashed into the front of his vehicle and the air bags did not deploy. The vehicle was destroyed. The contact sustained extreme injuries and was transported to the hospital. The driver of the second vehicle was not injured. A police report was filed and the manufacturer was contacted who offered no assistance. The VIN was unavailable. The failure mileage was 70,000.
The contact owned a 2004 Ford F-150. While driving approximately 40 mph the consumer was involved in a crash in which the air bags did not deploy. A police report was filed. The driver sustained serious injuries and was taken to the hospital via ambulance. The vehicle was destroyed and towed to the contacts home. The vehicle was not examined to determine the cause of failure. The vehicle was not repaired. The failure and current mileages were 149,000. Updated 06/30/11 the occupants of the other vehicle were treated at the scene. Updated 09/06/11 updated 2/29/12
The contact owns a 2004 Ford F-150. The contact stated that the vehicle was parked outside her residence when the horn began independently sounding. The vehicle was then taken to a dealer and they advised her that the air bag had failed and the wiring harness would need to be replaced. The manufacturer was then contacted and provided no assistance. The vehicle was not repaired. The failure mileage was approximately 40,500.
The contact owns a 2004 Ford F150. The contact stated that the air bag warning light illuminated continuously. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The failure mileage was 67.000.
The contact owns a 2004 Ford F150. While driving approximately 40-45 mph, the air bag warning light illuminated intermittently. The vehicle was not taken to the dealer for repairs. The failure progressed and once the vehicle was started, the air bag warning light would remain illuminated. The manufacturer was contacted and was advised that there were no recalls for the failure. The vehicle was not repaired. The failure mileage was 51,000 and the current mileage was 51,700.
I have a 2004 Ford F150. The drivers airbag light flashes intermittently. I found that there is an upcoming recall by Ford to fix the problem for 05' and 06' but not 2004. I read in an article that NHTSA has recommended that Ford include the 2004 models. I contacted my local dealer and they said the did not know of any recalls for the F150 airbag problem. I offered to email them the articles but they said they did not have email. I told them the light was flashing and they told me it would cost $49.95 to look at the problem and I would have to pay for the total repair. I am concerned that the dealer does not have this knowledge and are unwilling to deal with something so obviously dangerous. In one article it said that if the warning light was flashing I should take my truck to the dealer immediately. Is the 2004 model going to be recalled and when"?? if I pay for this expensive repair I am concerned I will not be reimbursed once the recall occurs. How long will it take for NHTSA to force Ford to step up before a fatality occurs?" I have a textbook situation occurring that NHTSA has identified and I can not get anything done about it!
A D V E R T I S E M E N T S
- Hanford , CA, USA