This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Ford F-150 extended cab 5.4litre pickup blew a spark plug out of the number 3 cylinder. I called the local dealer to inquire as to the price of replacing an exhaust gasket as this is what the noise sounded like. The service adviser after hearing the make model and size engine and year of the truck said, "no you did not blow the exhaust gasket, you blew a spark plug out of the head". I was astounded as to how he could make a diagnosis of this type as I had never even heard of such an occurrence. The cost would be a minimum of $850. After going on the internet this seems to be a prevalent problem.
I own a 2002 Ford F 150 lightning with 45, 234 miles on it. My vehicle experienced some engine failure due to a spark plug shooting out of engine head. I believe it was the 3rd cylinder that failed. I was climbing onto a off ramp and just starting to accelerate when I heard this popping sound coming from the engine. I was accelerating normally when just like that the spark plug shot out. I bought the truck pre owned with 27,000 miles so I never thought to buy additional engine coverage. The truck was in good enough condition for the dealer to grant me a 5 year loan though. Anyway I checked underneath the hood and saw the broken spark plug coil and the spark plug with ripped threads. I had the lightning towed to my how where it still sits. At this point in time I am making $466.46 monthly payments on a vehicle that I am unable to drive. I called Ford about my problem and got nowhere B/C they said I was beyond the 30,000 mile warranty or the 3 year warranty. Ford gave me an estimate to fix the damaged head for 3,600 hundred and 5,400 to do both. Now from what I understand the 2003 Ford lightnings do not experience spark plug issues B/C the engine were built with updated heads. That right there says that Ford realizes that these trucks are defective to some degree. I am very frustrated in this matter B/C I spent 29,000 out of pocket for this truck and I can't even drive it. Now I have to spend almost 6,000 to get it to driving condition. Like 29,000 isn't enough money already? I work very hard in life to buy this truck I cant just pull that kind of money out just like that. If I have to join a class action law suit so be it. But all I am asking for is my Ford F-150 lightning back I missed my truck.
A D V E R T I S E M E N T S
- Greentown, PA, USA