This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford F150 lightning, three blown spark plugs. Two were repaired under warranty, one out of my pocket. Ford did not acknowledge any problems with the Triton cylinder head and did nothing about it. Ford left me stranded three times, twice on the freeway. Thanks Ford.
On thurs. 12-07, I was driving 40 mph when I heard a loud pop, the truck was running rough and loud. I pulled over, it blew a spark plug(#4). Towed it to the dealership, was told the head would be replaced, then when I returned for the truck was told they would only repair the hole with a helicoil, which I found a service bulletin #0214 that states engine assemblies with aluminum cylinder heads repaired in vehicle have been found to leak coolant and/ or oil from the cylinder head gasket area. The dealership seems to think this is trivial, and refuses to replace the head under warranty. Truck is an '02 F-150 lightning. 5.4 motor.
Truck makes noise and will not start the key pad will not let me in my truck and the truck acts like it wants to start but anti theft system won't let it start. Are there any recalls on this problem.
Since purchase of vehicle three coils have gone bad and had to be replaced. I was told by the mechanic at a Ford dealership to not wash the motor on the vehicle. I was also told that they have had several problems with the coil configuration on all Ford, Lincoln, and Mercury vehicles since they switched to individual coils for each cylinder. This is very expensive to replace and it has to be checked on the computer to tell which one is bad.
- Tahlequah, OK, USA
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Manufacturer uses faulty electronic component in vehicle ignition system. No part of system provides for indication of potential failure or complete failure. Once part fails, the vehicle experiences random misfiring in cyclinder which causes damage to spark plug threads of aluminum cylinder head. Eventually spark plug is blown from cyclinder head resulting in loss of power and function. Resulting damage to aluminum cylinder head requires replacement at cost of @ $3,000. Replacement parts are identical to failed parts and potential repeat failures continue. No corrective action to parts has been reported and no improvements to vehicle sensing system have been made. Ford Motor Company disclaims any responsibility for damages except those covered under initial vehicle warranty or those covered under extended warranty. If warranty does not cover failure of electrical components then Ford Motor Company will not cover collateral damages ( failure of cylinder head spark plug threads). Ford Motor Company published internal technical service bulletin to repair facilities that requires use of oscilliscope to determine if electrical part is experiencing problem. Ford repair facility refused to return damaged cylinder head and faulty coil-on-plug assembly stating that they were required core returns.
The ignition coil went out continuously, which caused the vehicle to loose power. The dealer has replaced the ignition coil four times and the vehicle is being repaired again for the coil.
My 2002 F150 supercrew [xxx] is getting the 3rd ignition coil replaced. 1st time @ 26,000 miles, 2nd @ 46,000 miles, and now @ 59,000. Each time tomball Ford has repaired the vehicle and the last two times I have had to pay for the repairs. I would like Ford to recall the ignition coil on this model and pay for my repairs. Updated 07/24/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Ignition coil misfiring, vehicle exhibited occasional miss fire. Upon cold start after sitting for several days plume of blue smoke from tail pipe was noticed. Dealer could not duplicate event but determined #1 ignition coil was firing at reduced capacity. Unit was replaced and incident of blue smoke at cold start has been reduced.
Consumer can hear a clicking noise coming from ignition when the key is not in ignition. Consumer stated vehicle was parked in first gear when it inadvertently started and hit the house.
A D V E R T I S E M E N T S
- Lewisville, TX, USA