This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my 2002 Ford F150 super crew in August of 2002. I have had ongoing problems since I purchased the vehicle, and have had no responses or assistance from any Ford dealerships. The problems started out with my radio going on and off all on its own. I took my vehicle to the dealership at least 10 times alone for this problem. Never any assistance. The problems escalated around 40,000 miles and my whole electrical system seemed to be shorting out. I have had fire under the dash, the headlights not work, the wipers would only work when the vehicle was in park, same thing with the heater, it would not turn off after you shut the vehicle off. Now this week I had another fire which I was able to put out on my own. I took it to a different dealer and they identified the problem with the GEM module and central junction box. Apparently the vehicle was not put together correctly and these modules keep shorting out causing my vehicles problems. I have to wonder everyday whether or not my vehicle is going to catch fire and burn up. On a daily basis I can smell smoke coming from under the dash almost like burning plastic or wiring. None of the problems have been addressed and seem to be escalating. To me this is a safety issue. I would hate to think that I would be traveling with my family and the car catch fire while we are driving. The electrical system needs to be investigated and repaired. None of which has been done by the dealer I purchased the vehicle from. I even filed a complaint with the Ford Motor Company and received no real concern.
Vehicle has a gap on driver's side door over the top. The gap causes noise inside the cabin of the vehicle while driving. It makes it hard to keep the vehicle on the road. Manufacturer was contacted with no results. The dealer installed a rubber sealer around the gap but this seemed to cause more noise. The radio, cd player and tv in the rear of the van stopped working. The rotors warped and caused vibrations when braking. Water had gotten into the left side park lamp. The seat belt warning chime and light failed intermittently, the dealer replaced the module.
- Beltsville, MD, USA
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- Wapakoneta, OH, USA