This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the front tires have excessive wear. The contact has replaced the upper and lower ball joints, shocks, springs, calipers, rotors, pads, and tires however; this did not remedy the problem. The dealer is unable to determine the cause of the problem. Updated 05/10/06
Problems began on 5/23/05 while turning right in normal driving conditions on dry pavement. Caller believed the passenger's side tie rod popped off the ball joint. No warning lights on in vehicle. It was not pulling or making any noise. Vehicle was going about 10 mph. Vehicle was in the shop. After stopping the vehicle, driver noticed the passenger wheel was turned to the right, all other wheels were facing forward. It was towed to the dealership and repaired.
Consumer took the vehicle to the dealer to check the tire tread for excessive wear and front aligment. Tehnician informed that the aligment is out of specification. Dealer and manufacturer agreed with the aligment was out specifications.
- Floyd, VA, USA
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Two days after truck purchase, reported to dealer truck has bad vibration, rough idle, pulls to the right, truck hesitates to go into gear, truck hesitates before shifting, engine knock and clunk in T-case area. Transmission has been replaced twice, road forced balance 4 tires, switched tires and wheels, front end alignment three times, torque converter replaced, crankshaft pully replaced, dampers installed for vibration. All problems still exist. Ford has offered to buy back the truck but they will not give me all of my money back.
I have a vibration at 45 miles an hour. It feels like the truck is woobling side to side.you must be at a constant speed. I can also feel a vibration at 65 to 70 miles an hour. Also at 70 when I hit a bump it feels like the truck keeps bouncing for a second after it hits. The dealer has balenced the tires 4 times and has changed the tires and rims also. The Ford rep said it is normal and is not a defect. I don't believe that trucks are designed to shake. Ford said they don't have to do anything more. (tiresize: 265/70R-17)
Right rear fender was distorted, showing "ripples" in frame, while towing a load of 2,000 lbs. Consumer was told by dealership that distortion on fender was caused by impact of another vehicle, consumer claimed that vehicle has never been involved in an accident. Please provide any additional information/attachments. *please note, consumer stated that when vehicle traveled over 60 mph, there was severe vibration coming from vehicle. Dealer said that vehicle needed a wheel alignment when it brand new. Consumer filed a complaint with Ford: 1368510881.
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- West Melbourne, FL, USA