This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford F150. He stated that the driver side seat belt would not latch into the assembly. The current mileage was 64,000 and the failure mileage was 61,000. The vehicle purchase date was unavailable.
: the contact stated the driver side seat belt released intermittently. There was a recall, #01V227001, regarding the buckle assembly received in July 2001. The vehicle was taken in for the recall repair, upon inspection; the dealership determined the repair did not need to be done. The contact called the dealership, who expressed the recall had expired.
Driver side belt buckle; belt latch will not engage buckle. Buckle was checked or replaced during recall. Ford response, less than 5 years 50,000 mile to replace buckle. Buckle $48 dollars and $85 to install at dealership. Install buckle myself, less than 5 minutes to remove and replace. I have 2 more 2001 Ford vehicles (mustangs) that have defected safety restrains.
I believe the 2001 Ford seat-belt recall was inadequate and the latches are continuing to break internally. I am respectfully requesting that all the latches be replaced. My reasoning is as follows: I own a 2001 Ford F150. In 2001 I took it in for the seat-belt recall. Ford replaced one latch (the drivers belt latch). Last week the latch on my son's seat belt failed. The latch broke internally. I went to the dealership to have the latch replaced under the recall. I told them their seat belt latches were failing. They told me there was no open recall on the vehicle. I was told by the Ford Motor Companies customer service person that the seat-belts are only warranted for 5 years/50,000 miles. My truck has 55,000 miles on it. I told them seat-belts should never fail. He told me seat-belts do fail and he has seen them fall apart before (the conversation may have been recorded for quality purposes). Ford is taking the position that if one of my family members dies due to a seat belt failure that it is not their problem since their seat belts are only warranted for 5 years/50,0000 miles. That is not acceptable. To date 40% of the seat belt latches in my vehicle have failed (I have 5 latches in my vehicle 2 have failed). Ford is failing to take responsibility for the defective seat-belts and jeopardizing the lives of millions of people. Furthermore they are not telling new car buyers that their seat-belts are only warranted for 5 years/50,000 miles. Nor are they providing any kind of consumer information concerning recommended replacement/maintenance for the seat-belts. If you require any testimony or assistance from me concerning any deaths, injuries or other matters involving these defective seat belts I will be glad to assist. Sincerely robert rassi occupation: Quality assurance manager bsie industrial engineer statistical six sigma black-belt 623-670-3122.
- Peoria, AZ, USA
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The driver's seat belt in my car unlatches by itself. I contacted the manufacturer of the truck, and they say my truck model is not included on the recall. This have been going on for about a year, since I first got the truck in March 2005. It happens almost everyday, when I least expect it.
The contact stated the seat belt O front passenger's seat will not buckle; it was replaced 4 years ago. The dealer and manufacturer were contacted, and they stated there were no recalls the seat beat buckle has not been repaired.
Contact stated the passenger side seat belt came unbuckled when a passenger was riding in the passenger seat. The seat belt will go into the buckle, but with pressure it came unlatched. The seat belt came unbuckled every time someone wa ssitting in the seat. The service dealer stated the buckle needed to be replaced. The consumer has not contacted the manufacturer.
The consumer states the driver side seat belt would come unfastened. There was a recall on this component, the vehicle was inspected. The dealership found the seat belt to be fine. The consumer did have to replace the buckle assembly of the seatbelt.
Recall campaign 01V227001 concerning TRW seat belt buckle. When the buckle is latched it will inadvertently unlatch. This problem occurs after driving about 2 miles. Owner contacted the manufacturer, but was informed that due to the VIN this vehicle is not included. Owner checked the VIN in the vehicle, and has the correct place and date of manufacturing, yet the manufacturer will not honor it.
While driving seat belt buckle disconnected continuously recall 01V227001 was issued for the TRW seat belt buckles. Consumer contacted the dealer, who told consumer there was nothing they could do. However, problem still existed.
Dealership inspected the front outbound seat belts and indicated that they were fine although the front passenger side seat belt was showing signs of failure as stated in seat belt buckles recall 01V227001. The dealership wanted to charge the consumer to have the seat belts replaced. RQ04011.
This may be a moot point because the truck (2001 F-150 supercrew XLT 4WD) I had owned (traded it in for a 2003 Ford supercrew which also exhibits very similar problems) had serious problems with the steering in addition to the driver seatbelt becoming disengaged while driving normally. I could not understand why the seatbelt would disengage all by itself. I even had witnesses to the fact. I asked for the service to address it; however, they could not duplicate the problem. This is serious as what are seatbelts for in the first place. Also had some problems with the paint cracking or spidering. Ford regional personnel from denver wanted to repaint the vehicle. However, they could not determine how it would be accomplished. This went on for over 4 months. That is one of the main reasons in addition to the steering problems described previously I had get rid of the problem supercrew I had purchased. RQ04011. Owner granted permission to release info_
When vehicle was serviced for recall 00V348000 concerning seat belt retractor the part wasn't defective, and it wasn't replaced.currently, recall part is defective. Dealership is refusing to replace it.
Passenger side seat belt had a recall performed. Since then, the seat belt buckle will unlatch when brakes are applied. The buckle will either fail to latch or unlatch giving erratic operation. Customer service at Ford will no longer give any assistance. Please describe details ts RQ04011.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA